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Work Background
The Information LabData Analyst - Consultant
Nov. 2023On-site
Major League Baseball (MLB)UX Designer
Jul. 2022 - Mar. 2023Remote• Conducted extensive research and developed a comprehensive VR game development strategy that resulted in a 30% increase in user engagement and a 20% reduction in bounce rate.
• Utilized innovative ideation techniques to design and developed a next-generation VR game that received a 95% positive rating from user testing, resulting in a 25% increase in user acquisition and a 15% increase in retention.
• Produced and tested a fully functional prototype of the next-generation VR game, resulting in a 40% reduction in user complaints and a 20% increase in user satisfaction. Additionally, identified and resolved key usability issues that resulted in a 50% increase in task completion rates.
DarbeData Analyst / UX Designer
Jan. 2022 - Nov. 2023Data Analyst 1/2022 – present
• Conducted comprehensive data gathering and analysis focused on the volunteer and charity sectors, delivering valuable insights into industry trends and user behavior.
• Leveraged user design test data to provide strategic insights and recommendations, contributing to data-driven decision-making and enhancing user experience.
• Utilized data visualization tools to create compelling visual representations of complex data, enhancing communication of findings to both technical and non-technical stakeholders. UX/UI Designer • Developed original designs using established design systems resulting in a 25% reduction in design production time and a 15% increase in design consistency across multiple platforms.
• Utilized wireframes and prototypes to conduct extensive user research and usability testing, resulting in a 30% increase in user satisfaction and a 20% increase in task completion rates. Iterated on designs based on user feedback to produce a final product with a 95% positive rating from users.
• Identified and resolved key UX design flaws and problems, resulting in a 40% reduction in user errors and a 25% decrease in user complaints.
Excellis InteractiveProduct Designer
Oct. 2021 - Dec. 2021• Created designs for enterprise web and mobile platforms and presented design justifications
• Developed and iterated low/high-fidelity prototypes
• Conducted usability testing and incorporate findings into designs
FreelanceUX/UI/Product Designer
Sep. 2021
Co.Lab | You Belong in TechUX/UI Designer at Co.Lab
Sep. 2021 - Oct. 2021• Created designs for web platform and presented design justifications • Developed and iterated low/high-fidelity prototypes
• Conducted user research and incorporated findings into designs
MissionMentorUX/UI Designer
Aug. 2021 - Sep. 2021- Versatile role encompassing UX design, social media graphics creation, and project management at a college application startup.
- Conducted user research, designed wireframes and prototypes, and ensured a user-centric MVP for streamlined college applications.
- Created engaging visuals for social media marketing, infographics, and promotional materials, maintaining a consistent brand identity.
- Orchestrated end-to-end MVP development, managed cross-functional teams, and delivered the project on time and within budget.
- Achieved successful MVP launch, increased social media engagement, and contributed to the startup's growth in the education tech sector.
FreelancerFreelance UX/UI Designer
Sep. 2020 - Oct. 2021• Led designs for clients across web and mobile platforms
• Researched the needs and requirements of target users
• Collaborated with stakeholders and planned product roadmaps
• Designed user experiences using design thinking and reiterated after usability testing
• Worked in Agile environments such as Scrum
• Collaborated with product managers, engineers, and stakeholders on
cross-functional teams to conduct user research, identify pain points in the customer journey, and deliver designs that met project goals, resulting in an increase in user engagement and a reduction in friction during product usage.
LionbridgeSocial Media Evaluator
Apr. 2018 - Oct. 2021• Social Media Evaluator: Achieved a 96.5% accuracy rate in evaluating ad quality.
• Skillfully categorized posts into predefined topics with a high precision of 95.4%.
• Contributed to enhancing user experience on Facebook and Instagram by providing valuable feedback on news feeds, ads, and search results.
• Assessed and ensured the accuracy of claims in various content types, including images and videos.
• Demonstrated strong attention to detail and reliability in identifying duplicate events.
VIPKIDInstructor
Jan. 2017 - Oct. 2021• Instructed TEFL students of varying skill and English Language Proficiency levels online, maintaining a high 99.9% satisfaction rate.
• Consistently provided timely and constructive feedback following each lesson, ensuring student progress.
• Garnered continuous positive feedback from 100+ parents, attesting to excellent teaching skills.
• Successfully tutored over 500 students in a private capacity.
• Maintained an outstanding achievement score, receiving a consistent 5-star rating out of 5 stars during a four-year tenure with VIPKid.
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