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Personal Pitch
Comprehensive Senior Executive Level Support to Streamline Operations and Drive Growth
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Work Background
Kindling ConsultingFounder & CSO
May. 2025United StatesHealthcare and culture-focused advisory firm, delivering operational infrastructure, provider training, and compliance support to wound care practices, nursing homes, and mobile groups.
● Designed and launched Kindling Lab, an in-person training platform for new wound care providers and healthcare organizations to upskill staff, blending hands-on skills with
documentation and compliance foundations.
● Built scalable service packages (compliance audits, RCM optimization, clinical team development, and culture design) that increased client efficiency, revenue capture, and
staff retention.
● Developed proprietary toolkits, SOPs, and training frameworks, including Mobile Wound Care Startup Toolkit and Provider Training Video Series, driving passive revenue streams
and client adoption.
● Forged strategic partnerships with vendors, RCM firms, and healthcare organizations, aligning business development with improved patient access and profitability for clients.
R3 Wound Care & HyperbaricsSVP Operations and Growth
Mar. 2024 - May. 2025United StatesLeading enterprise-wide operations, marketing, and business development strategy for a private equity-backed, multi-site wound care organization spanning 9+ clinics across Texas.
● Led direct and matrixed teams of 50+ across field and support functions.
● Directed cross-functional teams across Operations, Marketing, Business Development, Finance, and IT to drive organizational alignment, operational consistency, and scalable growth.
● Built and scaled a high-performing marketing department from the ground up, unifying branding, digital strategy, and content development to support aggressive market expansion goals.
● Led multi-site expansion strategy, forging referral alliances with hospital systems, C-suite executives, and physician groups to extend service lines and enter adjacent markets.
● Increased EBITDA by 54% in 12 months by streamlining workflows, eliminating bottlenecks, and aligning resource allocation with growth targets.
● Served as strategic partner to the CEO on long-range planning, investor relations, capital deployment, and board-level reporting—supporting quarterly updates to stakeholders. ● Ensured enterprise compliance with federal and state healthcare regulations, proactively identifying and mitigating operational and clinical risk across all locations.
Healogics, LLC.Director of Operations-National Accounts
Jan. 2021 - Mar. 2024United StatesLed operational oversight and performance management for national accounts across 18 hospital systems spanning 3 states, with a focus on customer experience, revenue growth, contract retention, and scalable process improvement in a matrixed healthcare environment.
● Directly and indirectly led a team of 150+ across all locations. ● Full P&L accountability for multi-million-dollar, multi-location service lines.
● Delivered 10% regional revenue growth through targeted referral optimization, territory alignment, and community outreach strategies.
● Reduced operational costs by 11% by implementing performance KPIs, streamlining clinical workflows, and renegotiating vendor contracts.
● Achieved employee retention rate of 92%, the highest among all U.S. regions, by developing mentorship programs and advancing local leadership pipelines.
● Enhanced referral-to-treatment conversion rate by 22% through the rollout of CRM tools, referral tracking, and streamlined intake processes.
DemantDirector of Business Development
Jan. 2019 - Jan. 2021United StatesGlobal hearing healthcare company operating multi-site clinical services and technology solutions across the U.S.
● Drove $10M+ in annual revenue growth by scaling contract operations from 10 to 45 locations through targeted expansion strategies.
● Improved conversion rates by 20% through relationship-driven selling and branded digital campaigns.
● Achieved 30% YoY growth by optimizing lead generation systems and increasing pipeline efficiency.
● Conducted in-depth market research to identify and qualify high-potential business partners, resulting in a 40% increase in qualified leads and expansion into 5 new regional markets
Level Up Senior Exective Virtual AssistantBusiness Owner
Jan. 2017United StatesProvided high-level executive support across operations, client management, and growth initiatives for multiple entrepreneurs and executives in fast-paced environments.
- Managed complex calendars, travel arrangements, and high-volume scheduling to ensure seamless daily operations for C-suite leaders.
-Coordinated client communications, prepared presentations, and streamlined administrative workflows, enabling executives to focus on strategic initiatives.
-Oversaw CRM systems, tracked KPIs, and created reporting dashboards to improve visibility into business performance.
-Led special projects including process development, vendor negotiations, and event coordination, strengthening efficiency and client satisfaction.
-Recognized for proactive problem solving, confidentiality, and the ability to anticipate executive needs in dynamic, multi-industry settings.
DemantRegional Director, Learning and Development
Jan. 2017 - Jan. 2019United States● Built a full-scale L&D department and led onboarding and training for 800+ employees across 11 states.
● Reduced turnover by 68% and improved retention by 33% through custom leadership tracks and immersive onboarding programs.
● Developed SOPs to ensure key learnings translated into operational consistency across locations.
● Facilitated 1:1, team, and enterprise-level training using the 70/20/10 model to maximize adoption and engagement.
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