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Work Background
National Ski PatrolAlpine Ski Patroler
Mar. 2023Buffalo, New York, United StatesVolunteer Ski Patrol for Buffalo Ski Center
AmplifiSolutions Consultant
Jun. 2021Work as Solutions Consultant for MDM implementation and strategy. Assist customers with design and setup of MDM and PIM systems and setting strategy for implementation and long-term functionalities for system.
● Worked together with customers to design and build out MDM and PIM
● Discussed and reviewed MDM strategy for implementation and long-term vision
● Data Governance
Rich Products CorporationMaster Data Steward
Jan. 2019 - Jun. 2021Buffalo, New YorkDirect Agile team as product owner of Master Data system for United States and Canada. Create, collect and transform syndicated data for use by internal and external clients. Govern processes to ensure data quality company-wide. ● Oversaw Master Data Project, designing, constructing, and perfecting internal and external data programs, infrastructure, and environments.
● Developed multi-channel initiative to provide syndicated data to ecommerce, restaurant, retail, and internal and external website segments.
● Maximized enterprise success through multi-year strategic planning and road map development.
Rich Products CorporationAssociate Manager Customer Shopper/Marketer
Mar. 2017 - Jan. 2019Buffalo/Niagara, New York AreaAnalyzed multiple sources of internal and external data and conducted yearly assessment within the in-store bakery and deli segments to identify and understand market trends, new product opportunities, and potential growth markets. Updated division web page including maintenance of product information, creation of new content, and content rotation across website. Collaborated across IT and Business Architecture teams in construction of master data framework and syndication of content. Maintained internal sales and marketing tools for accurate delivery of trend, product, and point-of-sale data.
● Played essential role in the development of web platform for in-store bakery and deli team, serving as curator for digital assets.
● Drove substantial sales revenue for new and current products through using market and company data insights.
● Contributed to enterprise initiative to employ master data and customer hierarchies to create top-quality data insights.
● Propelled revenue growth with the design of point-of-sale products and kits to advance customer awareness.
Rich Products CorporationAssociate Marketing Manager
Sep. 2015 - Mar. 2017Buffalo/Niagara, New York AreaActed as regional enterprise representative, supporting customers with discovery and promotion of opportunities, new product development, project oversight, and compliance with regulatory requirements and product specifications. Leveraged understanding of US and Asian food trends to develop marketing strategies and maximize sales. Increased knowledge of trends and generated new product ideas through attendance at global trade shows.
● Executed initiatives to drive growth of bakery, café, and coffee shop clients including authoring of quarterly newsletter and global promotion of ongoing projects, products, and testimonials.
Rich Products CorporationAssistant Marketing Manager
Apr. 2013 - Sep. 2015Buffalo/Niagara, New York AreaOversaw development and marketing of products within the category, providing leadership for product projects, including development, promotion, and launch. Employed analysis of product and competition data to determine strategy and create sales presentations. Held responsibility for category P & L, gross margin targets, and project timeline and budget constraints. Forecast client needs to ensure uninterrupted product supply. Promote products, advance company initiatives, gain customer insights, and foster client relationships through delivery of sales presentations and facilitation of focus groups. Collaborate with sales team to ensure alignment with client needs and timelines during product development and sales processes.
● Spearheaded development of top-selling donut product, ensuring compliance with school nutrition regulations and realizing outstanding sales year-over-year.
● Surpassed team targets for two successive years, earning recognition through Circle of Excellence Award for 2013 and 2014.
● Managed new point-of-sale upgrade project with 3rd party vendor for sales team and customer use.
Evans BankRetail Banking
Aug. 2012 - Apr. 2013Buffalo/Niagara, New York AreaManaged day-to-day operations of branch teller line, directly supervising two tellers. Oversaw daily balancing procedures for general ledger. Completed daily and monthly audits in compliance with internal and federal guidelines and regulations. Analyzed customer needs for opportunities to upsell additional products and services.
U.S. Department of StateContractor
Dec. 2009 - Jan. 2012SECURITY CLEARANCE: Secret clearance awarded 2009 by Department of State
•Worked on a team to have abducted children returned to the United States
•Drafted reports for end of the year Congressional Reports
•Analyzed and maintain database for accurate reporting
•Prepared talking points for discussions with foreign dignitaries
•Liaised with foreign governments, local law enforcement and parents regarding cases
•Served on various consular task forces, provided U.S. citizens with information during the aftermath of Japan earthquake, Haiti earthquake and uprisings in Egypt. •Collaborated with team members and liaised with foreign governments regarding American citizens abroad requiring U.S. government assistance.
•Assisted in transferring letters rogatory to U.S. posts overseas, ensuring accuracy and completeness. •Lead and coordinated a team of ten charged with data analysis and report design; prepared talking points for discussions with foreign dignitaries; ensured compliance for Congressional Reports.
•Regularly attended various meetings and presentations with other government agencies and foreign dignitaries
Seton Hall UniversityGraduate Assistant
Sep. 2008 - Jun. 2009•Study Abroad Advisor for Seton Hall University
•Designated School Official for Department of Homeland Security
•Assisted international students with I-20’s
•Analyzed data and put together reports on students studying abroad and international students at school
•Managed office, six student workers, and directed office when director was out
Department of StateSummer Intern
May. 2008 - Aug. 2008SECURITY CLEARANCE: Secret clearance awarded 2008 by Department of State
•Conducted research and analysis of political and economic conditions in Central Japan.
•Represented the United States government and conducted public diplomacy and outreach trips in academic and public settings utilizing Japanese and English skills. Interacted with foreign officials at business and political events for promoting Aichi businesses locally and abroad. •Drafted talking points for head of American Center
Seton Hall UniversityAdjunct Faculty
Sep. 2007 - May. 2008I taught first year Japanese.
US Pavilion World's FairGuide
Mar. 2005 - Sep. 2005•Conducted customer service with Japanese visitors on a daily basis
•Led tours for VIP guests and acted as an interpreter for Hungarian, Chinese and Japanese VIPs
•Managed and oversaw team of ten college students •Received multiple awards and recognition for work performance
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