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Work Background
Ethos AdviceFounder
Apr. 2022Bucharest, Romania
Data Revolt AgencyChief Operating Officer
Jan. 2020 - May. 2022ensure day by day that the company's policy is being respected and everyone is Honest.Reliable.Happy assist first-line managers to achieve their goals (guiding them to set their objectives and their team's objective, coaching them individually to reach their full potential)
oversee day-to-day operations oversee the recruitment of new employees train the managers but also high performing employees to achieve sales, profitability and business plan objectives
develop, implement and maintain budgetary allocation plans
maintained relationships and good communication with the competitors
formed the financial team, HR team and project management team established 5 new service departments (worked with the managers to develop the presentations, way of working, goals, sales plan, studied the competition, looked for and negotiated with suppliers and established relationships with partners)
conducted customer and employee experience interviews
framed an onboarding / offboarding journey for the clients and also implemented it in the company
remodelled existing way of working procedures in some of the departments
framed an onboarding / offboarding journey for the employees
Dichis Signature EventsFounder & Chief Operating Officer
Sep. 2013 - Nov. 2018Bucharest, RomaniaUnderstanding and gathering clients requirements.
Developing a detailed project plan with KPIs to monitor and track progress.
At Dichis I delivered over 100 projects on-time and within budget.
I coordinated teams of over 30 people (internal employees and third parties/vendors) for the flawless execution and delivery of each project.
I met 120% of revenue goal in the first 4 years and 150% in 2017.
I have learned how to handle tight deadlines, work with strict budgets, and how to handle with stressful and emotional situations with tact.
Grupo COSTA ESTEOperations Manager
Sep. 2011 - Aug. 2013Barcelona, Catalonia, SpainOversee day to day operations
Implemented quality assurance programs
Strategized process improvement
Ensure operational activities remain on time and within a defined budget
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