Data Revolt AgencyChief Operating Officer
Jan. 2020 - May. 2022ensure day by day that the company's policy is being respected and everyone is Honest.Reliable.Happy assist first-line managers to achieve their goals (guiding them to set their objectives and their team's objective, coaching them individually to reach their full potential)
oversee day-to-day operations oversee the recruitment of new employees train the managers but also high performing employees to achieve sales, profitability and business plan objectives
develop, implement and maintain budgetary allocation plans
maintained relationships and good communication with the competitors
formed the financial team, HR team and project management team established 5 new service departments (worked with the managers to develop the presentations, way of working, goals, sales plan, studied the competition, looked for and negotiated with suppliers and established relationships with partners)
conducted customer and employee experience interviews
framed an onboarding / offboarding journey for the clients and also implemented it in the company
remodelled existing way of working procedures in some of the departments
framed an onboarding / offboarding journey for the employees