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Work Background
Internal Revenue ServiceEmerging Technology Analyst
Aug. 2024Phoenix, Arizona, United StatesMaximize the IRS' reach on the Internet by continually analyzing and monitoring the everchanging Internet landscape and making recommendations for adjustments to stay on the leading edge. Guide exploration of new and alternative ways to engage in and leverage social media activities, sites, memberships, relationships, and traffic, as well as mobile devices in support of strategic business priorities. Combine communications expertise with hands-on knowledge of social media, mobile devices, and emerging technologies to work with partners internally and externally to identify and assess new opportunities and technologies for communications viability. Educate internal teams on how new emerging technologies can be used to achieve IRS objectives. Design, establish, configure, and customize new media mobile instances for the IRS to deliver a branded experience via market-leading new media outlets.
AE Business SolutionsProject Manager
Dec. 2023 - Aug. 2024
RIVA Solutions, Inc.Senior Project Manager, Deputy PMO
Oct. 2021 - Sep. 2023Managed staff of project managers. content and user interface specialists . Implemented software systems. Wrote statements of work (SOW), gathered customer requirements, and suggested improvements to the customer.
USDA-NRCSWeb Project Manager
Oct. 2012 - Oct. 2021Part of new USDA agency to provide support to three USDA agencies (NRCS, FSA, RMA). • Subject-matter expert for NRCS websites, serve as FPAC-NRCS expert for Akamai web delivery and IT Security, and SME for NRCS website work with government contractors
• Saved FPAC-NRCS 94,000 on HCL/IBM Portal licensing costs (2021) by identifying unneeded environments
• Government lead on completed Drupal proof-of-concept project for NRCS website, using farmers.gov/18Fspecfications (2019) • Manage IBM Connections communications for key NRCS of the Future initiative, and currently serving as the lead for the decommission of IBM Connections and use of Microsoft SharePoint and Teams for the IBM Connections data. Business owner of NRCS public and internal websites to include
-- All nrcs.usda.gov websites
-- NRCS intranet using IBM Connections (USDA Connect)
-- SharePoint Highlights include: Leader of migration and consolidation of more than 60 NRCS websites from Microsoft Front Page to an Oracle web content management system. Continue to manage, train employees, and support this project. Saved NRCS $980,000 in 2013 by decommissioning legacy intranet and moving to IBM Connections, called USDA Connect for USDA, while bringing a $7.5 million return on investment from 2013-2016. Supported migration of NRCS SharePoint sites from SP2007 to SP2010 and continue to lead this project from a business perspective Current/new project is an Enterprise Content Management (ECM) project, which in the initial phase will include a suite of IBM software (web content management, file net, navigator), and Media Beacon for all web related needs.
PRSAWebmaster/Board Member
Jan. 2007 - Jan. 2010Created Web Communications Team; established web responsibilities within PRSA Phoenix to include organization website and social media.
USDA-NRCSPublic Affairs Officer
Sep. 2002 - Nov. 2012The U.S. Department of Agriculture's Natural Resources Conservation Services helps landowners conserve their water, air, soil, wildlife habitiat, and other natural resources. Farmers and ranchers are our primary customers. NRCS also does extensive research and inventories of our nations' soil and water, which are used by the public at large. I am the State Public Affairs Officer for USDA-NRCS in Arizona, promoting our programs and services within Arizona.
Cave Creek Unified School DistrictPublic Relations/Grants Assistant
Mar. 2002 - Sep. 2002
High Tech InstituteStudent Advisor
Mar. 2001 - Mar. 2002Phoenix, AZ
U.S. ArmyActive duty soldier - various journalism and public affairs positions
Nov. 1995 - Nov. 2000Ft. Huachuca, AZ; Heidelberg, Germany, Skopje, Macedonia
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