Madalina Lambru - Senior Appian Developer, PwC

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Work Background

AvivaAppian Developer

Oct. 2017Paris Area, FranceProject: Aviva – Smart Automation (Complaints, Death Claims, Business Case Management)

Crystal SystemAppian Technical Consultant

Oct. 2014Bucharest, RomaniaResponsibilities: • Being part of different BPM projects • Offering training to students on the Appian technology

RobiquityAppian Team Lead

Nov. 2023 - Jan. 2024RemoteVirgin Media O2 project Delivering MVP 1 for VMO2

StaplesAppian Developer

Aug. 2017 - Oct. 2017Bucharest, Romania The main goal of Staples project was to unify all ISO 27001 flows in one tool to provide for the upper management information that is related to cyber-security area. The project is divided in multiple phases that will ensure in the end, they will have an application that will monitor all they infrastructure, provide useful information on what did or how to treat a vulnerability, traceability all incidents arise in their infrastructure, management of risks, build automating processes that will optimize the response time of cyber-security team in discover, patch and document a solution. The Appian project wanted to unify all the data that comes from 3rd party tools like ServiceNow, Qualys, etc. to offer real-time reports and be the source of truth in start investigation.

Raiffeisen Bank RomaniaAppian Developer

Jun. 2016 - Jun. 2017Bucharest, Romania- MAD II Market Sounding The project consisted in a new system that implement the workflows of defining market sounding campaigns, inside information validation and disclosing information. This provided the capability to keep the record of all the internal procedures with regard to receiving market soundings, internal communication of the information received, notifications, assessments and the list of person involved in market sounding activities. The new solution decommission the Compliance site for market sounding monitoring - that was implemented outside the project as a tactical solution on the legacy document management platform (Sharepoint) - to simplify the business process - Project: 4x4 Lending Develop a platform for sustaining the maintenance process for Corporate, Micro and Small Lending customers. Project beneficiaries: Lending Sales Dept (FrontOffice), Lending BackOffice specialists, CreditControl Officers Project objective: Implement and automate the maintenance flow of all customer’s active lending products.

Marelli/Easynex ItalyAppian Developer

Feb. 2015 - Jul. 2015Milan Area, Italy02 2015 - 07 2015 Project: EXPO - Electronics eXternal PCN Online Tasks: • Automation of the business process for the Magneti Marelli company • Designing the flow in Appian; Create the sub-process and the main process model • Develop SAIL Interface • Creating new CDT's • Create Record, Create filters for the record, Editing the record, Create Related Actions for Record • Create Dynamic-Documents • Create SAIL Report • Test Magneti Marelli PCN & PTN Application • Create dictionary and implement translations for SALES • Optimize BPM Flow

BANC POST SAContact Center Operator

Jul. 2014 - Sep. 2014Bucharest, RomaniaResponsibilities: • Contacting people by phone explaining them our new opportunities for their old contracts. • Calculating the actual rates from other banks and comparing it with our bank.

SC DinoDany Creative Consulting SRLDesigner and billing operator

Jan. 2013 - Apr. 2014Bucharest, RomaniaResponsibilities: • Updating DinoDany site with the new products and creating advertising campaigns online. • Adding description to the products. • Answering customers questions about the products. • Operating bills and making list with the new products

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