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PaneraiSales Associate
Jan. 2024-Developing portfolio and sales techniques, significantly improving customer experience and contributing 50% of the store's total sales revenue. - Adapting sales strategies to meet diverse client needs demonstrating flexibility and problem-solving in a fast paced environment. - Contributing to the development and implementation of strategies to maximize sales growth and customer engagement.
Tiffany & Co.Sales Associate / Onboarding role
Feb. 2021Ville de Paris, Île-de-France, France- Realizing sales that reflect the Maison's values and goals, utilizing savoir-faire and interpersonal skills to deliver an exceptional client experience. - Cultivating strong client relationships with personalized service and comprehensive product knowledge. - Adapting sales strategies to meet diverse client needs demonstrating flexibility and problem-solving in a fast paced environment. - Delivered comprehensive onboarding programs for the newcomers wihin my store (Maison History and heritage, brand value and vision, store mechandizing, jewelry collections, POS system) - Providing support during high-jewelry events. - Streamlining the integration of new team members daily, guaranteeing a seamless transition and adherence to the company's standards. - Invigorating the team with engaging morning briefs, setting a constructive and positive tone for the day.
Rumie Digital Learning Volunteer
Jul. 2020 - Jan. 2021États-Unis- Created curated micro-learning modules ("Rumie Bytes") on various topics enhancing the learning experience for users. - Provided feedback on content developement to ensure high-quality educational materials
Goutal ParisSales Associate / Supervisor
Jul. 2018 - Jun. 2020Ville de Paris, Île-de-France, France- Providing a fragrance experience for clients, aligning with GOUTAL’s legacy of refined Parisian luxury. - Cultivating a client-first environment, driving business and client loyalty. - Summer replacement supervisor : Temporarily managed store operations, leading team of 2 sales associates and driving store performance.
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