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Work Background
Hey DigitalAccount Management Team Lead
Apr. 2023Estonia (Remote)
Hey DigitalDigital Account Manager
Jun. 2022 - Mar. 2023Estonia (Remote)
Menzies Digital Marketing Manager
Mar. 2020 - Jun. 2022RemoteFull Client Relationship Management: Proposals, Quotes and contract management.
Oversee ongoing client research, updates thereof and regular feedback on trends and opportunities to clients.
Inform and educate the client in respect to the digital marketing opportunities available to drive increased conversions.
Ensure that all departments are delivering in accordance with client expectations.
Plan, co-ordinate and control the entire digital production process, ensuring that all services are delivered efficiently and cost-effectively.
Co-ordinating with developers, work flow etc.
Accurately monitor and record all workflow processes and juggle schedules to ensure the best productivity is achieved, while ensuring absolute client satisfaction at all times.
Accountable for service delivery in accordance with the highest standards, while continuously implementing quality-controls across all aspects of digital production.
Analytical Reporting - Google, Facebook, Instagram, Mailchimp, Twitter, Shopify
AxsysMarketing Operations Manager
Jan. 2017 - Jul. 2019Johannesburg Metropolitan Area
PopimediaDigital Account Manager
Mar. 2016 - Dec. 2016Melrose Arch- Maintaining and growing retaining client relationships with sales person.
- Identifying and proposing new campaign ideas.
- Day-to-day management, co-ordination and implementation of client campaigns ensure smooth and timeous workflow of tasks within deadline.
- Managing all creative, information and budget requirements for each campaign and feed through to campaign managers along with detailed brief.
- Weekly client and agency status meetings, ensuring client campaigns are on track and inline to reach clients overall marketing and media objectives.
- Daily management of campaign budgets.
- Compiling requested post campaign reports, including measurability elements of the campaign to ascertain whether campaign reached ROI requirements.
- Implementation and management of campaign specific timelines.
- Assisting sales with all admin when they are out of office from generating IO’s and sending out performance reports and analysis
Stefanutti Stocks CivilsBusiness Development
Jan. 2013 - Dec. 2015
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