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IMI Precision EngineeringJDE Functional Business Analyst
May. 2022
DS SmithIntegration Manager, MM (SAP)
Apr. 2019 - Jun. 2022Atlanta, GeorgiaI was hired to manage, develop, and execute SAP implementations across 12 plants. I manage all SAP platform integration activities, including strategic planning, project management procedures, analysis, training, implementation objectives, and ensure system installations and adoptions are performed on a timely basis. I review project plans by conducting detailed research on each reported problem, identify potential issues, and document the resolution process for each conflict. I also support IT with configuration, integration testing (UAT), post-implementation support (onsite and virtually) utilizing SAP FICO, SAP PM, and SAP Workflow knowledge. • Oversee all aspects of the system development lifecycle including business process and requirement analysis, process re-engineering, project scoping, budgeting, risk analysis, quality management, and emphasis SAP MM modules.
• Instrumental in all phases of the end-to-end project implementation including fit-gap analysis, solution design, configuration build, user testing, data conversion, end user, cutover, deployment, and post go-live-support actions.
• Developed, implemented, and delivered new custom training processes and documentation to all technical personnel across each plant regarding project plans, procedures, and protocols, resulting in a significant improvement in training time frames and document comprehensions.
• Served as a liaison between the Implementation Team, Business Integration Team, Procurement Team, and End Group by joining all • teams to complete the procuring and sourcing plans.
• Planned and conducted virtual training sessions on procurement processes for each plant during highly restricted COVID pandemic limitations.
• Built a custom procurement process from initial conception and design to development and implementation.
• Cultivate relationships with cross-cultural teams across varying hierarchical levels throughout the organization and client locations to ensure a seamless project execution.
WestRock CompanyJD Edwards IT Implementation & Support Analyst
Jun. 2018 - Apr. 2019Norcross, GeorgiaIn this position, I managed and supported all end-user systems and processes across all divisions, including reviewing and closing pending tickets, communicating with users (via email or phone) to resolve software/hardware technical and system issues, company processes, and policies. I conducted research on each technical issue by analyzing the discrepancy, identifying potential solutions, and documenting each process throughout the resolution operation. • Successfully resolved more tickets in the first six months than anyone else on the team.
• Exceeded the knowledge article goal of two a month to 10 a month.
• Increased department efficiency, productivity, and bottom-line revenue by addressing user issues quickly and effectively and wrote detailed knowledge articles with keywords to instantly access the content within the SharePoint system.
• Served as an on-call member of the Major Incidents Team Category I by resolving major technical issues throughout the day.
• Collaborated with the Development Team on defining and documenting operative requirements for new system functionality testing processes. • Proactively met with end-users after the initial implementation to conduct training and assist in system comprehension and alterations.
• Partnered with the Training Team to identify and implement improvements in French and English throughout the training documentation for end-users.
• Worked with Programmers by analyzing, testing, and communicating strategic enhancements to rectify software demands, issues, and operation functionality.
• Traveled to multiple plants for one week to participate in ERP implementations and troubleshoot any issues after Go-Live meetings.
ArclinSupply Chain Planner II
Oct. 2016 - Jun. 2018Roswell, Georgia• Spearheaded the design and implementation of a planning tool that simplified a week’s worth of raw material data and allowed instant access to the information in half a day instead of two.
• Attended continuous learning and professional development training to stay up-to-date on industry trends within required compliance and regulatory job requirements.
ArclinRaw Material Coordinator
Jun. 2016 - Oct. 2016Roswell- Issuance of PO (material and supplies) for manufacturing operation; Released and edited material requirements
- Determined production priorities utilizing production plan, customer requirements and ERP system driven planning reports
- Coordinated and communicated across multiple departments to problem solve and manage complex manufacturing and planning issues
- Optimized material flow into manufacturing facility to ensure efficient production planning
- Maintained inventory accuracy on raw components through weekly cycle counts, verifying inbound receipts, verifying inventory adjustment transactions (resulting from nonconforming material) and plant floor presence
- Achieved monthly inventory stock targets for raw components and Inventory turns
- Expedited material and tracked material shortages when needed; defined root cause and solutions - Managed and communicated BOM change effectivity dates.
- Served as back-up to Scheduler positions
- Assisted accounts payable on discrepancies relating to credit hold, scheduling agreements, invoicing and pricing issues.
ArclinLogistics Coordinator
Mar. 2016 - Jun. 2016Roswell- Coordinated and monitored supply chain operations; prepared accurate reports for upper management
- Ensured premises, assets and communication ways were used effectively and efficiently
- Planned and arranged transportation as well as forwarding services for all orders to ensure material is delivered as per requested schedule.
- Reviewed and expedited all critical orders with Supply Chain planning team, sales team and carriers.
- Reviewed freight rates: air, courier, and land.
- Liaised with custom brokers for updated reporting procedures and valuations.
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