Requests
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Work Background
PT. Maju Intelektual TeknologiPresident Director
Mar. 2024Jakarta
PT. Innovasi Inti SuksesSales Director
Dec. 2023 - Mar. 2024Jakarta, IndonesiaTo lead the company with the Revenues and increase the Profit Margin.
PT. Summitra SolusindoSales Director
Aug. 2022 - Jan. 2024Jakarta, Jakarta, IndonesiaIBM Partner & Artificial Intelligen with NIST & I-Beta Level 2 certification.
PT. Mora Telematika IndonesiaGeneral Manager
May. 2015 - Aug. 20201. To create plan & strategy for my team to achieve the KPI’s given by the management.
2. To monitor weekly individually regarding the accounts of existing and potential customers by the Managers or Account Managers whether the strategies are implemented or any positive/negative result respond by the customers.
3. To ensure that my team (subordinate and account managers) are mentally and physically healthy , especially their well being as the staff is fulfilled by meeting them 1 on 1 weekly base.
4. To ensure monthly our KPI has meet and align with the management’s expectations due to changes may be occur along the months. 5. To monitor the services and products with Operation teams and Product teams that the customers are receiving the SLA agreed with the customers.
6. To monitor monthly the account receivables of the customers with the Finance team.
7. To create and established a new service or product with Product Team and Marketing Team regarding the competitive condition in the market. 8. To maintain the numbers in retaining all customers above 98%
9. To Ensure that my team receive training courses to improve their skills.
10. To have meeting weekly 2-3 of top 10 customers.
PT. Sarana Global IndonesiaAssociate Director
Nov. 2010 - Dec. 2012Jakarta, Indonesia1. To create business with government and private sectors.
2. To maintain high positions officers in the government and all vendors. 3. To make sure that all the projects are in line with valid and correct SOP and do not breach any procedure given by the end users. 4. To calculate and ensure that the projects are in profit level with COO & CFO. 5. To work closely with the project managers during the project period of time given by the President Director.
6. To work closely and have meeting weekly with all stakeholders (customers & vendors).
7. To ensure all stakeholders (customers and vendors) are satisfied with their expectations and requests.
8. To ensure that the project teams and staffs are well being int their health of physically and mentally
PT. AKR Corporindo, TbkManager of Government Relations
Aug. 2009 - Dec. 2010Jakarta, IndonesiaTo built strong relationship and with associate of the industry and partnerships with regulators.
To improve anything that is not in placed with the government policy.
To developed and maintain good communications and optimise information with the regulators regularly.
To managed and review the quality assurance program, including on-site evaluations, and team surveyor.
HSBCAssistant Manager
Jan. 2008 - Nov. 2009Jakarta, Indonesia1. Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
2. Helped with planning schedules and delegating assignments to meet coverage and service demands.
3. Communicated with managers of other departments to maintain transparency.
4. Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
5. Provided current employees options for additional training opportunities.
6. Provided trainings for sales team of 30 employees monthly and provided feedback on performance.
CitiCredit Controller
Apr. 2005 - Aug. 2008Jakarta, Indonesia1. Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
2. Resolved credit approval problems, improved operations and provided exceptional client support.
3. Lead verification team in delivery of service level agreement project, resulting in 3 days approval.
4. To ensure of special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
• Maintained excellent attendance record, consistently arriving to work on time.
PT. Elnusa TelematikaAccount Manager
Aug. 2004 - Mar. 2005Jakarta, IndonesiaTo achieve sales target given by the Director Sales
To maintained all customers, grup and external customers
To create an opportunity in Government area
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