Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
CRESTSenior Product Manager
Sep. 2023London, England, United Kingdom
RICSHead of Product Strategy & Innovation
Dec. 2020 - Aug. 2023London, England, United Kingdom
RICSHead of Training UK
Jan. 2020 - Dec. 2020London, United Kingdom• Responsible for leading the training product development, product management and operations teams to manage all UK & Ireland training products through the product life cycle and for driving the continued growth of training programmes for the UK & Ireland markets
• Management of the financial aspects of the training operations, optimising cost, profits and processes • Support the Commercial teams by designing learning solutions for in client-based activities and opportunities
• Work in collaboration with other markets and stakeholders to realise efficiencies, share best practice and experiences
AXELOS Global Best PracticeProduct Manager IT & Digital
May. 2018 - Dec. 2019London, United Kingdom• Responsible for developing the commercial strategy for the ITSM portfolio • Ensure products are relevant and strongly positioned within the portfolio • Develop strategic recommendations through gathering and synthesizing relevant data, market insight and industry analyses, improving the customer experience • Engage with commercial and strategic stakeholders, internally and externally, to assure the delivery of business plan • Responsible for developing opportunities to help drive growth of the business through strategic partnerships
RICSTraining Product Manager
Aug. 2015 - Apr. 2018London, United Kingdom• Define market requirements for training services and segmentation to determine focus for product development; • Manage the face to face training portfolio and part of the e-learning portfolio, identifying resources and supporting the development of content and materials; • Prepare the strategic product development plan; • Develop relationships with third party providers, SMEs, partners and clients; • Work with Sales supporting the development of opportunities and managing the design of tailored training solutions; • Take responsibility for the growth and development of the product.
RICSTraining Product Manager
Jan. 2014 - Jul. 2015São Paulo Area, Brazil• Define market requirements for training services and segmentation to determine focus for product development; • Support the business development in preparing the strategic product development plan; • Manage the development of the training portfolio, identifying resources to develop or support development of content and materials; • Work with and supporting RICS Sales teams to develop opportunities, complete sales and develop and deliver the product to the client; • Develop relationships with third party providers and partners; • Take responsibility for the growth and development of the product.
TK Group S.r.l.Mobilità e Formazione
May. 2013 - Jul. 2013Florence Area, Italy• Structuring new product portfolio for customers abroad
• Content development for the new portfolio and website
• Competitor analysis
• Follow up of Life Long Learning Program, a partnership project with other EU partners (at Birmingham - UK)
• Visits to international partners (UK)
BMI Blue Management InstituteProject Manager / Instructional Designer
Aug. 2011 - Jan. 2013São Paulo Area, Brazil• Account management for corporate clients in cosmetics, telecom and banking sectors;
• Project management;
• Relationship with international partners;
• Content development for multiple industries training programs;
• Research and information management. The executive education group BMI Brazilian Management Institute is specialized in the development of leaders and executives as a lever for organizations’ strategic execution. Our competitive advantages include our team of consultants, our global and local alliances, our learning methodology and our unique competence in developing exclusive and effective solutions for our clients.
Grupo Educacional BankRiskProject and Product Manager
Jan. 2009 - Apr. 2011São Paulo Area, Brazil• Product management – business game portfolio;
• Implementation of business games in Brazilian universities;
• Relationship with international partners;
• Operations management and delivery of academic and corporate training programs;
• Business Intelligence;
• Coordination and logistic support to training projects.
BMI Blue Management InstituteTrainee
Jul. 2007 - Dec. 2008São Paulo Area, Brazil• Implementation of quality practices and adequacy of requirements - ISO 9001:2000; • Process mapping and formalization;
• Account management;
• Online and blended courses management;
• Relationship with international partners.
WhirlpoolMarketing Intern - Food Preparation Category
Dec. 2006 - May. 2007• Control and allocation of food preparation category’s funds;
• Marketing communications and strategies with resellers;
• Support to the new product line campaign of Food Preparation category;
• Research and data collect to analysis meetings.
Empresa Junior Mackenzie ConsultoriaProject Management Director
Aug. 2004 - Nov. 2006São Paulo Area, Brazil• Management and control of consulting projects;
• Manager of the Implementation of Standard ISO 9001:2000 project;
• Consultant in Mapping, Analysis and Improvement of Processes project;
• Responsible for Internal Audit of Quality and SWOT analysis;
• Definition and control of goals and drivers of performance (BSC);
Intch is a Professional Networking App for the Future of WorkSee more people like Heigor on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
489368 people
16
Senior software engineer
19
Project manager @ Zois Energy limited
20
Project and business Manager
79809 people
19
Project manager @ Zois Energy limited
18
Financial Consultant @ Standard capital corporation
121
Investor Relations Manager @ ExxonMobil