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Work Background
Network Intelligent Payment SolutionsEVP Head of Information Technology
Aug. 2015 - Sep. 2020Abu Dhabi & Dubai- Managing and Leading the IT department - Providing architecture design software solutions - Managing and Creating SDLC documentations for projects - Overviewing the project plans for the projects - Meeting prospect clients and introducing the solutions that we have - Creating solution design based on client needs and what we can offer on process automation - Attending technical and steering meetings with clients - Integrating hardware devices such as KIOSK Machines, POS, Cash devices, Card/QR/NFC Readers with the software aspect of the solution and provide and end to end automated solution & process - Creating technical proposals for tenders - Engaging in commercial proposals on tenders - Main committee member for IT security - Managing and maintaining the payment gateway on Online Payments and POS and e-Commerce - Main committee and authorizer for the PCI DSS on payment gateway - Creating and Updating company IT and Compliance policies and procedures - Coordinating with various teams from Business development to project management team to development and testing teams. - Looking over the tasks on development and testing and project management teams - A committee member on onboarding resources - Managed and handled 2 positions at the same time as an IT Head and a General Manager for sister companies (Network-IPS & MLT) - Collaborated and Worked with Abu Dhabi Judicial Department, Road & Transportation Authority in Dubai & Dubai Taxi on major projects. - Worked on and submitted many tenders in carious industries in UAE and Egypt related to omni payment solutions and omni channels solutions.
Emirates NBDSoftware Engineering Manager
Jan. 2013 - Aug. 2015Dubai, United Arab Emirates- Primarily responsible for .net internal development projects - In charge of taking decisions and solving problems for the projects assigned to my team - Responsible of Success or failure of the development portion of project life cycle - Providing cost and time estimates in development and testing for various projects - Managing and assigning tasks to team members who are under me - Resource Planning - Analyzing business requirements and providing best solution possible within budget - Designing solutions that best fit the project requirements and the end customer needs - Helping the team with development - Responsible on the various systems development/configuration and management of their releases - Working hand in hand with Project Teams whether it is related to new system implementations or resolving on-going post production issues
Emirates NBDSenior System Analyst
Jan. 2010 - Dec. 2012Dubai, United Arab Emirates- Worked on development of an internal rating based approach (IRB) system in where business can generate a rate, using complex Basel II based formulas, for counter-party. In addition to that, Risk Adjusted Return on Capital (RAROC) Calculator which is a profitability measurement framework for analyzing risk-adjusted financial performances. - Implemented and managed the replacement project of previous Payment Screening System to a much bigger application that can handle inward and outward messages of all kinds. The new application is from Eastnets which is called SafeWatch. And was responsible in gathering the requirements from Compliance and other business units in UAE, UK, Singapore and KSA sites. - Worked on developing Operational Risk (OpRisk) System, which keeps track on Events and its Effects and Action towards Events that occur across the entire Bank - Worked on Payment Screening System (PSS), which screens all outward going payment swift messages from the bank and screens it against World-Check OFAC/UN/EU lists. In-coordination with ACE OFAC Screening Engine, a whole workflow has been designed for Business Operations and Compliance Team to manage all the suspect and blocked swift messages using a web interface
Emirates NBDLead Software Engineer
Apr. 2008 - Dec. 2009Dubai, United Arab Emirates- Worked in developing a new Initial Public Offering (IPO) System as a Web Application and implemented it using Microsoft Visual Basic .Net 2005 with a back-end Microsoft SQL Server 2005 - Worked on Middleware Applications & Utilities using TIBCO Business Works Components - Lead and managed teams for IT development projects
National Bank of DubaiSenior Software Engineer
Oct. 2006 - Mar. 2008Dubai, United Arab EmiratesWorked on creating and modifying different applications and utilities which helped the day to day business - Applications and utilities include credit card applications, drawing campaigns, bank statements, bank advices, and many out of the box applications that were catered for the bank - Most Applications were developed in Microsoft Visual Basic .Net 2003, Oracle 9i Database Server, Oracle 10g Database Server, Microsoft SQL Server 2000, plus other utilities that are managing file transfers and scripts scheduling and report viewings
National Bank of DubaiExecutive Managerial Trainee
Jan. 2006 - Sep. 2006Dubai, United Arab EmiratesJoined as a Managerial Trainee called ‘Program for Accelerated Learning (PAL)’. The program takes us through training on the retail sector of the bank, thus enabling us to understand how the retail section of the bank works. - Experienced a short term as a Teller/Cashier * Handled day to day cash and cheque transactions of the customers - Experienced as a Customer Relationship Representative * Handled new accounts and credit cards applications * Sold personal loans and credit cards to customers * Handled account transfers, managers cheques, demand drafts, and telegraphic transfers * Handling customer complaints and advising customers on products that would best suit them - Experienced as an Assistant Manager * Handled approvals for account transfers, managers cheques, demand drafts, and telegraphic transfers * Initiated plans / road maps for each staff in the branch * Worked in getting new clients to create accounts, buy credit cards and have loans * Routine quality and quantity checks were made to comply with risk department * Assessed and gave a performance appraisal for each staff in the branch
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