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HR
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Work Background
HR Analyst
AscensionHR Analyst
Apr. 2025United States, ChicagoVisier
Analyst- HR reporting, Insights & Analytics
US CellularAnalyst- HR reporting, Insights & Analytics
Feb. 2019 - May. 2023United States, ChicagoDesign and execute ad-hoc, cyclical reporting and analysis through consultative collaboration with HR partners and stakeholder organizations. Translates and frames data to communicate complex issues in a logical, concise, and practical manner – able to identify and prioritize the right metrics. Develop or implement tools to identify talent and organizational trends and analyze the effectiveness of HR solutions. Assists in ensuring USCC is compliant with all current Affirmative Action & EEO requirements. Deliver analyses and insights aimed at improving diverse representation, inclusion, and engagement efforts.
Selection Test Administrator/Assessor
CEB, now GartnerSelection Test Administrator/Assessor
Jan. 2017 - Mar. 2017ChicagoLed the administration of complex work simulations for employee selection in the Fire Engineer role, serving as the lead examiner with meticulous attention to detail. Evaluated candidates alongside a Safety Officer to ensure the safe operation of fire engine pumping equipment. Delivered test scenarios and instructions to candidates, providing standardized responses to questions and clarifications. Observed and documented candidate behavior and actions, recording specific, unbiased, and objective information such as correct and incorrect actions, verbal responses, and pressure gauge readings, using both paper checklists and handheld tablet devices. Managed incidents during test administration and communicated promptly with the on-site CEB supervisor. Collaborated with senior managing partners at CEB Talent Assessment to reconcile and review the assessment process for over 800 candidates.
Consultant (Talent & Performance Mgt)
Vantage Solutions LLCConsultant (Talent & Performance Mgt)
May. 2016 - Dec. 2017ChicagoConducted an in-depth review of the client’s performance management practices and alignment with organizational and departmental goals. Performed needs analysis and assessed organizational structure and change readiness at various levels. Collaborated with HR representatives to implement talent management programs, including goal setting, performance management, and competency modeling. Facilitated talent forums with senior leadership (C-suite) for performance review processes. Led and managed the change management process across front-end users and all managerial levels. Developed and reviewed company-wide engagement communications and training materials. Managed additional projects and initiatives, ensuring a seamless transition between phases in alignment with project objectives.
Organizational Development
Federal Reserve Bank of ChicagoOrganizational Development
May. 2015 - Dec. 2015ChicagoDelivered strategic consulting and thought leadership to address organizational, leadership, and employee development needs. Supported and advanced initiatives focused on leadership development, organization-wide growth, succession management, performance management, and organizational structure. Conducted thorough reviews of leadership development programs and facilitated the implementation of new initiatives. Partnered with HR and other key stakeholders to assess business challenges, identify performance gaps, and provide targeted recommendations. Managed additional projects, including workforce and succession planning, talent reviews, team building, and leadership mentoring programs.
Adjunct Instructor, Advancing Career & Education Program
Illinois Institute of TechnologyAdjunct Instructor, Advancing Career & Education Program
Sep. 2014Greater Chicago AreaProvide direct instruction and coaching to 20 students per semester by teaching the Advancing Career and Education (ACE) Program course. Facilitate the overall development of international graduate students new to the United States through the ACE program, a mandatory component of the graduate curriculum, which includes 100 combined hours of classroom preparation and on-site business experience. Support students in developing their professional identity, understanding US business culture, and exploring their personal and professional goals. Coach students on enhancing their networking skills, crafting cover letters, resumes, and LinkedIn profiles, as well as providing targeted feedback on elevator pitches, and individual and group presentation skills.
Benefits Operations Manager (Project Manager)
Aon HewittBenefits Operations Manager (Project Manager)
Jan. 2012 - Dec. 2013Lincolnshire, IL- Led the planning and execution of projects, ensuring objectives were met and deployments were completed on time and within budget. - Managed project control activities, including creating and maintaining detailed project plans, weekly status reports, IVR scorecard reports, and meeting minutes. - Ensured projects were properly planned, staffed, and delivered according to specified time frames and budget constraints. - Held responsibility for performance, cost, scope, schedule, quality, and the appropriate business metrics for each engagement. - Coordinated staffing activities using a shared resource pool. - Effectively communicated with the team regarding project plan development, status updates, and changes. - Liaised with clients and internal teams to align on project planning, decision-making, and resource allocation, ensuring clear understanding of expectations and goals. - Developed expertise in HR Portal Implementation methodology. - Collaborated with clients to identify and resolve issues that could impact project scope and timelines. - Worked closely with the configuration and offshore teams to ensure adherence to agreed project checkpoints. - Managed project teams, providing guidance and mentorship to consultants. - Fostered and maintained strong client relationships, ensuring high levels of client satisfaction. - Supported business development efforts and assisted in the sales process, including project scoping and effort estimation for implementations. - Identified opportunities to introduce additional service offerings to clients.
Benefits Specialist
Aon HewittBenefits Specialist
Apr. 2011 - Dec. 2011Lincolnshire, IL- Managed operational performance for assigned clients, ensuring adherence to contractual performance standards. - Ensured timely and high-quality delivery of ongoing work to plan sponsors and participants by overseeing project management, scheduling, capacity utilization, and work delegation to meet deliverables while tracking the status of outstanding tasks. - Identified and implemented process improvements to achieve year-over-year efficiencies. - Managed and coordinated system setup, configuration, and implementation according to client requirements. - Proactively identified project risks, defined risk strategies, and developed a risk management plan to mitigate uncertainties throughout the project lifecycle. - Researched and resolved benefit-related issues by analyzing fact patterns, assessing impacts, and applying plan provisions and best practices to formulate effective recommendations. - Coordinated and led internal testing efforts in preparation for client user acceptance testing. - Formalized final project acceptance from clients by ensuring compliance with deliverables, agreed scope, and organizational procedures to fulfill contractual obligations. - Developed and delivered client-specific training to new hires and call center representatives.
Talent Management Consultant
WalgreensTalent Management Consultant
Jun. 2010 - Jan. 2011Deerfield, Illinois, United StatesCollaborated with professionals and hiring managers from various business units to implement talent management processes, such as selection, performance management, and succession planning.
Talent Management Intern
RedPrairieTalent Management Intern
Dec. 2008 - Jun. 2009Researched best practices for global performance and talent management processes. Made appropriate recommendations based on review of performance rating and performance data. Revamped Structured Interview questions for a number of IT positions
Selection/Talent Assessor
Personnel Board of Jefferson County, AlabamaSelection/Talent Assessor
Jun. 2008 - May. 2011Birmingham, Alabama AreaEvaluated civil service job applicants in Jefferson County (population: 662,843) by utilizing structured interviews, work samples, and job simulations, all grounded in behavioral guidelines developed by subject matter experts. Assessed candidates using a detailed rating scale, enabling County leadership to effectively narrow down the applicant pool and streamline the interview process. Key achievements include: Successfully assessed hundreds of candidates during high-intensity, large-scale 5-day assessment periods held annually. Consistently selected to continue this role for three consecutive years (and ongoing) due to a reputation for maintaining objectivity and delivering high-quality assessments.
Performance Management Intern
RedPrairiePerformance Management Intern
May. 2008 - Aug. 2008Researched best practices for global performance and talent management processes. Made appropriate recommendations based on review of performance rating and performance data. Revamped Structured Interview questions for a number of IT positions
Asst Underwriter II
Old Republic Surety Co.Asst Underwriter II
Jan. 2003 - Oct. 2009Coordinated all aspects of investigation and background checks Reviewed credit report of guardians and administrators to assess risk indices Managed probate bonds, follow up for inventories and/or current accountings Collaborated with attorneys to measure progress on represented estates
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