Nov. 2019 - Aug. 2021Hanover, MarylandSenior Back Office Platform/Services Development manager responsible for leading business systems development, implementation and support organization efforts, spanning onshore and offshore resources and multiple global partnerships through: - Leading and managing the development of DevOps practices across delivery teams
- Guiding/maintaining overarching ITIL, Agile, and SDLC approaches for solution groups
- Community-Of-Practice development to enhance cross-functional delivery capabilities
- Delivery modernization oversight for COTS, SaaS, and mobile application solutions
- Development of departmental budgets, reviews, and operational expenditures
- Fiscal oversight of enterprise system acquisition, maintenance, and development
- Global coach-leadership of direct and indirect reports through employment lifecycle
Sep. 2016 - Nov. 2019Kansas City, Missouri AreaDevOps, Configuration, and Release manager responsible for continuous integration, delivery, and improvement of application services/solutions across functional teams through: - Defining, managing, and promoting continuous asset delivery, testing, and monitoring
- New and existing code validation through security/quality gates for feature-completeness
- Software/Platform enhancement and issue prioritization across Development and IT teams
- Leading enterprise automation efforts for production deployment and testing initiatives
- SaaS/PaaS design, review, and integration with existing solutions/services
- New/emerging technology platform analysis and road-mapping
- Individual and subordinate team mentoring/career support
- Configuration, change, and release planning
Epiq SystemsApplication Engineering Supervisor
Jun. 2013 - Sep. 2016Kansas City, Missouri AreaEngineering manager responsible for configuration, deployment, and management of converged infrastructure and software systems aligning efforts with business need via: -Global engineering task management (automation, testing, deployment, maintenance)
-Communication/task coordination between PMO and internal engineering team
-Technical direction for individual project and stack solution implementations
-Production software configuration, deployment, and release planning
-Leading global automation efforts for production deployment and testing initiatives
-Advanced application integration analysis and database tuning review
-End-to-end Sprint and work package event management
-Individual team member and group skill assessment and development planning
-Employee performance assessment/review, career mapping, and succession planning
LLL Holdings, Inc.Network Manager
Sep. 2012 - Sep. 2013Mission, KSIT manager providing oversight of company-wide network and software implementations and strategic technology initiatives. End-point subject matter expert for the following processes: -Windows Server 2003/2008R2/2012 server configuration and LOB application hosting
-Hyper-V server cluster virtualization of legacy and current/future server platforms
-Microsoft SQL Server 2005/2008R2 connected database configuration and administration
-Cisco ASA 5505/5510 configuration and administration for network routing and security
-Internal and external DNS configuration and administration for static server mapping
-Qualcomm and Navman mobile communications administration for fleet personnel
-Remote/Published application deployments for local and branch offices
-MailEnable mail server and Exchange Active Sync configuration -Technical documentation and training
Cerner CorporationSystems Engineer
May. 2011 - Aug. 2012Kansas City, Missouri AreaTechnology Center Engineer responsible for the following: - Cerner Millennium back-end installation and deployment - Front-end server deployment and administration
- Citrix farm administration and web-portal interface configuration
- IBM Websphere Application Server deployment and administration - Database migration and maintenance - Cerner and third party front-end application installation and updates
- Client- and remote- hosted domain management
- Cerner and third party front-end application installation and updates
- Medical device interface monitoring and configuration
- Off-cycle distribution code testing/validation
- SQL statement tuning
- System Monitoring
KnologyMediation Support Specialist
Jun. 2010 - May. 2011Augusta, Georgia AreaSystem Administrator responsible for the following: - Fiber optic, hybrid fiber, and copper network mapping/analysis
- Nortel DMS 500, M6 Communication App Server administration
- Hybrid Digital Terminals routing/management
- Telnet command line interface support - Tier 2 technical support for dispatchers and field technicians - On-call rotation to ensure availability after hours - System outage escalation/analysis