Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Lifepoint Health®Operations Analyst
Oct. 2023United States · Hybrid
Integrated Oncology NetworkJr Business Analyst
Aug. 2021 - May. 2024Nashville, Tennessee, United States• Optimized operational efficiency through innovative thinking, process improvement, and system enhancements improving overall efficiency that resulted in a 30% increase in customer satisfaction. • Collaborated with stakeholder groups across organization to verify business and technology alignment, helping make better informed business decisions and reducing turnaround time by 50%. • Supported development of operations strategies by setting priorities and executing operational plans thus securing $500,000 in past-due accounts
Clover HealthMedicare Compliance Rep
Aug. 2019 - Jul. 2021Nashville, Tennessee, United States · Remote• Determined client needs by observing consumers, collecting surveys, and analyzing patient feedback increasing patient satisfaction by 20% • Championed data-driven business decision-making based on in-depth analysis and manipulation of large data sets. • Trained staff in job roles, business policies and industry best practices.
AscensionLead Patient Access Specialist
Dec. 2018 - Oct. 2021Murfreesboro, Tennessee, United States · On-site• Referred appropriate cases to financial counseling for follow-up and consultation. • Helped improve institutional policies based on collected, analyzed, and reported encounter data to prepare forecasts and identify trends to predict staffing needs. • Registered, scheduled, and checked in patients with accurate use of electronic record system.
Healthquest llcClinical Medical Assistant Supervisor
Oct. 2012 - Mar. 2019Memphis, Tennessee, United States• Achieved program goals by effectively motivating and supervising 18 medical assistants, 15 externs, and 10 clerical staff. Meeting coverage demands by establishing work schedules and assigning specific jobs. • Accomplished financial targets through sound administration of fiscal operations. Implementing point of service collections polices and increase monthly revenue by 20K. • Coordinated effective interdepartmental collaboration through open communication between medical staff.
Intch is a Professional Networking App for the Future of WorkSee more people like Nicole on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
455642 people
18
Technologist, Project/Program Manager
24
Data Scientist Intern @ Newell Brands
16
Program Manager @ DISH Network
127382 people
18
Technologist, Project/Program Manager
15
Data Analyst
24
Looking to transition into Tech./. Former sales Representative and have very good Communication skilss @ @NikeStore