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Work Background
Carter KnightAdvisor
Oct. 2021Dubai, United Arab Emirates · HybridLed the Technology Operations start-up and technology selection (Google Workspace/AWS) and continue to be an Advisor of digital initiatives.
CasacoFounder, Property Management Company
Sep. 2021 - Sep. 2023Dubai, United Arab Emirates · HybridSuccessfully founded and established a property management company from licensing, company set-up to running daily operations, managing key account and sales relationships including Anantara, Accor, Novotel, Mercure, Adagio and Fairmont hotel groups, with combined contract values of up to USD 500’000.
aivertusDigital Transformation and Management Consultant
Oct. 2020Dubai, United Arab Emirates · HybridTechnology Consultant offering advice and services in the areas of Technology and Digital Transformation, Cyber security, AI, IT and Corporate Governance, Business Operations, IT Implementation and Project Management.
Dubai Financial Services AuthorityHead Of Information Technology and Administration
Jul. 2005 - Aug. 2020Dubai, United Arab Emirates · On-site- Founding Team Member: Successfully tasked with direct responsibility to set up the Technology and Operations Teams for the Dubai Financial Services Authority, a Dubai Government entity, overseeing and executing IT Strategy, IT Governance, Compliance and Digital Transformation initiatives. Created the independence of the Regulator from the DIFC Authority during the inception and set up of a Financial Centre that now makes up over 12% of Dubai’s GDP.
- Team Leadership: Built and led high-performing IT teams, driving innovation and ensuring adherence to international Governance standards and compliance, reporting to C-Level and Board. Coached and advised C-Level Executive on Technology and Cybersecurity trends.
- Strategic Planning: Developed and implemented IT Strategy and Business Planning process, providing advanced insight into business requirements and emerging technologies. This resulted in a smooth partnership between Business and IT and over 150 successfully completed Projects.
- Digital Transformation: Led strategic vision on Digital Transformation, introducing organization-wide efficiencies through Agile, Scrum Project Management and Prince2 methodologies. These projects resulted in automated processes and operational efficiencies across the organisation, including data collection from regulated firms and annual Man Day savings of over 25%.
- Cybersecurity: Spearheaded cybersecurity strategy, implementing cutting-edge security solutions utilising Artificial Intelligence, and multi-layered approaches resulting in clean audit reports for 15 years with Deloitte and PWC audit teams following ISO27003 guidelines.
- Budget and Infrastructure Management: Effectively managed Capex and Opex budgets for IT and Admin expenditure of up to USD 6 million per year. Directed Data Centre and Infrastructure management, overseeing on-premise and cloud platforms and vendor relationships. Built Tier 4 resilience and successfully audited compliance with ISO 27001 Standards.
Thomson ReutersDigital Media Project Manager
Jan. 2005 - Jun. 2005Dubai, United Arab Emirates · On-siteLed the relaunch of a digital media messaging solution resulting in a 70% higher user engagement.
UBSAssociate Director
Jan. 2002 - Nov. 2004Transformation Project Manager & Business Systems Analyst · On-siteManaged the European Wealth Management Initiative (EWMI) for UBS, which resulted in online advisory and trading applications for the Front Office Business and Clients across Europe.
SchrodersSenior Information Technology Project Manager
Jul. 1997 - Dec. 2001London, UK, New York, USA · On-siteIT Project Manager and Business Analyst, Equity Research and Data Transformation in London and New York.
Weaver AssociatesUX & HCI Software Analyst, Project Manager
Aug. 1995 - Jun. 1997London, United Kingdom · On-siteWorked on UI/UX journeys, software design and development for Airbus, Philips and Nokia.
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