James Bishop - Director of Engineering,

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Work Background

SmartrrDirector of Engineering

Oct. 2022 - Sep. 2024New York City Metropolitan AreaKey Accomplishments: Successfully managed three cross-functional teams: Engineering, QA, and Implementation. Engineering Responsibilities: - Led the development, enhancement, and maintenance of the leading subscription app on the Shopify platform. - Mentored and coached developers to improve agile practices, resulting in increased efficiency and faster development cycles. - Emphasized observability and monitoring to ensure the reliability and performance of our software. Team Management: - Managed a team of Product Managers, Designers, and Engineers to drive product development and innovation using best Agile practices. QA Responsibilities: - Oversaw a remote Quality Assurance team, transitioning them to automated regression testing using Jest, thereby increasing testing efficiency and coverage. - Managed a team of QA Engineers dedicated to ensuring the quality and reliability of our software. Implementation Responsibilities: - Led the customization of Shopify stores to meet individual customer requirements. - Successfully managed a hybrid remote team located in India and New York, fostering collaboration and productivity. - Supervised Implementation Engineers responsible for implementing custom solutions for clients. Skills: - Proficient in TypeScript, React, Postgres, and Google Cloud. - Strong leadership and team management skills. - Expertise in agile development practices and observability.

KajabiDirector, Engineering

Nov. 2021 - Jul. 2022Engineering Stack: Ruby, Ruby on Rails, Postgres, React, AWS Key Accomplishments: - Successfully managed three cross-functional teams: Kajabi Payments, Member Checkout, and Commerce Admin. - Led the development of various microservices and administration screens within the Ruby on Rails ecosystem. Team Management: - Successfully hired and managed Engineering Managers and several developers within the teams. - Recruited, hired, and managed a Staff Engineer working across all three teams on the Commerce team. - Led the Agile scrum process for all three teams, ensuring efficient development cycles. - Provided essential support to the product management team for project creation, scoping, and ticketing. - Developed growth plans and promotion plans for all direct reports to foster career advancement. - Managed and tracked developer time weekly for annual capital expenditures. Kajabi Payments Responsibilities: - Engineered a custom payment gateway using a white-label version of Stripe, implemented as a Rails 7 microservice. - Managed a team composed of 1 Engineering Manager, 1 Product Manager, and 6 Engineers dedicated to the Kajabi Payments project. Member Checkout Responsibilities: - Led the migration of member checkout functionality from a monolithic architecture to a modernized microservice using Rails 6, which was later upgraded to Rails 7. - Managed a team comprising Engineering Managers, Product Managers, and Engineers throughout the transition. Commerce Admin Responsibilities: - Designed and developed administration screens to facilitate customer usage of the new Kajabi - - - - Payments product, utilizing Rails 6 within the monolith architecture. - Managed a team with Product Managers and Engineers responsible for Commerce Admin. Skills: - Proficient in Ruby, Ruby on Rails, Postgres, React, and AWS. - Strong leadership, team management, and agile development skills. - Expertise in microservices architecture and project management.

EarlyBirdSenior Engineering Consultant

May. 2021 - Oct. 2021EarlyBird's mission is to simplify investing and elevate gifting to enable a brighter financial future for the next generation.

KeyMeVice President, Platform Engineering

Apr. 2019 - Apr. 2021NYCEngineering Stack: Ruby, Ruby on Rails, Postgres, VueJS, Nuxt.js, Swift, Redis, AWS - Source and hire all technical candidates and third-party vendors - Manage three engineering teams: API, GUI, and Mobile - RESTful APIs for website, kiosk GUI, iOS, and Android apps - VueJS GUI for kiosks - iOS and Android applications - Custom e-commerce platform: Order Management System, Product Information Management System, Inventory Management System - Scaled teams from 7 developers to 28 developers - Worked with multiple off-shore development teams to build reusable projects - Planned and oversaw large Ruby on Rails upgrade - Worked with outside teams to accomplish core business objectives - Performed annual PCI SAQ-D certifications - Manage CI/CD for API deployments

Food52Vice President, Engineering

Sep. 2017 - Apr. 2019Greater New York City AreaEngineering Stack: Ruby, Ruby on Rails, Postgres, AWS - Sourced and hired all technical candidates and third-party vendors - Scaled team from 3 developers to 10 developers in six months - Complete refactor of financial systems - Upgrades to all aspects of the custom Content Management System - Refactored most of custom e-commerce system: Order Management System, Product Information Management System, Inventory Management System - Built custom merchandising tools for Food52 Shop - Worked with off-shore development team to build projects - Participated in all Executive meetings - Worked with all internal teams to accomplish core business objectives - Performed annual PCI SAQ-D certifications - Assisted Financial team with annual third-party financial audits with third-party verification - Release Manager for all code to staging and production environments

JackThreadsDirector of Commerce Engineering

Oct. 2011 - Mar. 2017Greater New York City AreaEngineering stack: PHP, cakePHP, MySQL, MongoDB - Source and hire all technical candidates and third-party vendors - Manage JITR team of up to 12 developers with Agile methodologies - Team architects, builds, and maintains proprietary e-commerce system: e-commerce API for website and iOS and Android apps; Order Management System; Product Information Management system; Inventory Management System; flash sale scheduling tools; financial and inventory reporting; sync with third party financial system, NetSuite; and all third party feeds - Release Manager for all code to staging and production environments - Perform annual PCI SAQD certifications - Assist Financial team with annual third party financial audits - Managed rise of company from < $1M to just south of $100m in sales - Planned and managed move of hardware and cloud servers from RackSpace to AWS

Indaba MusicVP, Engineering

Feb. 2009 - Oct. 2011Greater New York City AreaEngineering stack: Ruby on Rails, MySQL, Resque/Redis, MongoDB, node.js, nagios, Google Analytics, daily stats emails - Managed team of 10 developers, including contractors - Sourced and hired all technical candidates and vendors - Implemented and iterated Agile engineering management process - Upgraded developer deployment process: moved team to git SCM from subversion, self-contained development environments RDBMS, key/value store, document database, Rails environment, and node.js all run local on developer machines; AWS hosted staging servers mirror production environment for testing of infrastructure issues before deployment - Vetted cloud platform vendors and helped move Indaba Music infrastructure from terrestrial servers (@Rackspace) to cloud servers (@AWS)

Olive LLCDirector of Technology

Sep. 2007 - Feb. 2009Greater New York City AreaEngineering Stack: Ruby, Ruby on Rails, MySQL * Managed 2 developers * Built Ruby on Rails e-commerce platform for grass fed beef company * Integrated with NetSuite for credit card processing and CRM * Wrote custom Rails API for NetSuite * Executed award winning marketing campaign for grass fed beef company https://vimeo.com/9674784 * Managed building of web properties for Honeywell and Tripfilms

SuperNova Productions, IncDirector of Technology

Feb. 2007 - Sep. 2007Greater New York City Area* Managed 12 developers * Managed building of custom applications for a variety of pharmaceutical companies * Most of the code was in PHP, but some Java * Interactive elements created with Flash using ActionScript 2.0/3.0 * Created custom build tools for processing designer PSDs into functional Flash objects

Bishop ConsultingFounder

Nov. 2005New York City Metropolitan AreaConsulting on application development projects for small companies.