Harshpreet Mehta - Sr. IT Developer, Cognizant Technology Solutions

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Work Background

CognizantSr. Developer

Jan. 2023Pittsburgh, Pennsylvania, United States · Remote

CognizantData Analyst

Sep. 2019 - Dec. 2022Saint Paul, Minnesota · Hybrid

(GFO Enterprises Inc.), Subway DevelopmentBusiness Operations Manager and Business Analyst

Aug. 2015 - Jul. 2016Greater Los Angeles Area# Successfully coordinated and performed all phases of project activities including goals, requirement gathering (using Jira), user stories, project definition, solution outline, testing, and documentation, implementation, training and follow-up. # Scheduled and facilitated sprint planning, daily stand-up, sprint demo and sprint retrospective meetings. Radiated information to ensure transparency. Coached and guided the teams on the values and practices of Agile and Scrum. # Responsible for infrastructure project management activities; guided processes and execution, escalated impediments, managed risk, and promoted continuous improvement in the teams. # Translated business requirements into technology solutions. Clearly defined and communicated targeted functional solution via functional design specifications. Verified technical designs satisfy functional requirements. # Consulted the business users and SMEs, helped to create Product Backlogs to prioritize features and subsequently created Sprint Backlogs. Perform backlog grooming, Sprint refinement, Defect Triage, and Defect Review with SMEs. # Developed, run, updated and exported salesforce.com reports, analytics and dashboards to support and monitor daily activity and key performance measures. # Allotting responsibilities to team members and establishing internal relationships to gather data. # Handled a team of 500+ employees in over 40 store locations with 40 Store Managers working under me to assist me in running the stores and making profits for the company. # Conducted customer segmentation analysis to identify consumer insights and behaviors and proposed actionable recommendations to fine-tune marketing strategies to increase customer traffic, while increasing the stores productivity by 30%.

Aura 9 EnterprisesBusiness Systems Analyst

Jan. 2013 - Jun. 2014New Delhi Area, India# Managed business requirements gathering sessions, facilitated business process design sessions, designed business process documentation, managed and evaluated change requests and created solutions for end users. # Presided over Agile and Scrum meetings for encounter and eligibility projects, which include sprint planning, daily scrums or stand-up’s, sprint check-in, and sprint review using JIRA. # Created clearly defined Acceptance Criteria and provided the development team with a clear definition of success for each user story. Co-ordinated with Scrum Master to track the progress of the sprint using Sprint Burn down & Product Burn Down Charts. # Performed Gap Analysis of the As-Is and To-Be processes to identify and validate requirements. Maintained the Product Backlog along with Project Owner, while deciding the length of the Sprint. Developed product backlog, and prioritization for timely & smooth execution of the project. # Used SQL queries to filter data. Used data checks across client organizations and Tableau software to create data quality dashboards. # Developed logical and physical data models and created source to target mappings, schema crosswalks, defined ETL processes to load data from the source database into the target data warehouse. # Developed a test plan, test conditions, test script and ensure the on-going process improvement efforts are effective, efficient, standardized and integrated. Conducted UAT to confirm that all derivative products can successfully be processed during the life cycle. # Provided deployment, training, and change management support to business users; trained and provided ongoing support and development to CRM data stewards globally. # Delivered complete mass data imports/exports as needed using the API tools, lead management, audit and resolve data integrity issues such as merging duplicate records and establishing proper ownership of existing accounts and contacts in accordance with sales territories.

Concept International Business Consulting (CIBC)Market Research – Jr. Business Analyst

Jul. 2010 - Jan. 2013Gurgaon, IndiaCIBC is a Market Entry Consulting company which help foreign ventures that are not present in the emerging markets and establish their presence in India. Worked on multiple projects in different sectors like Automotive sector, road safety products, food industry, FMCG and Tobacco industry. # Interviewed business clients to analyze their business requirements and recommend and design technological improvements to their business processes and operational procedures. # Led business requirements gathering sessions, facilitated business process design sessions, designed business process documentation, managed and evaluated change requests and created solutions for end users. # Identified process gaps and issues and recommended areas for improvement; developed reporting criteria and tracked progress against key initiatives. # Created Business Requirement document (BRD) and Functional Requirement document and maintaining the Requirement Traceability Matrix (RTM) related document. # Presented information to develop key competition graphs, maintained library and compiled information on competitive activities and statistics. # Evaluated and interpreted research results, formulated conclusions, researched prospective target consumer sections and calculated revenue, profit potential and market size. # Analyzed market trends and customer needs to identify new business development opportunities. Provided incubation support for foreign clients, managed projects and handled business development.