Paulo Alexandre - COO, Doxa Global

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Work Background

Doxa Global Consulting and TradeChief Executive Officer

Feb. 2023Shanghai, China · On-site • Developed and executed strategic plans to drive company growth, resulting in a 23% increase in annual revenue over a 1-year period. • Led a cross-functional team of 7 employees, fostering a collaborative environment and achieving departmental KPIs. • Made data-driven decisions to optimize operations, streamline supply chain processes, and reduce costs by 15%. • Managed financial aspects, including budgeting, forecasting, and P&L analysis, resulting in improved profitability. • Cultivated key industry partnerships and negotiated high-value contracts, expanding the company’s market presence. • Implemented innovative marketing strategies, boosting brand visibility and customer engagement, leading to a 12% rise in customer acquisition. • Oversaw compliance with industry regulations and standards, maintaining the company’s reputation for ethical business practices.

7Even InternacionalProcess and Strategy Manager

Aug. 2022 - Jan. 2023Shanghai · On-site- Leadership in mapping, improving and implementing the processes of New Collection Development, Sales, Order Management (Follow Up) and Shipment to the client. - Creation of process KPIs to manage results and evaluate team performance - Mobilization and creation of new and more effective communication channels between client and supplier - Management of the adequacy and performance of the team in relation to the execution of the processes now mapped, improved and implemented - Structuring the problem-solving process and developing project schedules, assigning work to team members - Managing all customer order delivery logistics from the delivery of the Purchase Order to the supplier to the delivery at the destination port. - Create and maintain comprehensive documentation of all supply chain developments and prepare periodic reports to corporate headquarters. - Identify risks, potential impact analysis and tracking. - Identify gaps in targets, build mechanisms to close, implement changes with colleagues, monitor impact and enable achievement of targets for delivery of products to customers

Assespro DFDeputy Director of Business Mentoring

Oct. 2019 - Dec. 2022Distrito Federal · RemoteResponsible to develop Mentoring programs to the association partners Search and attract strategic partners to join the Mentoring program

Lav Aí Lavanderia IndustrialGeneral Manager

Jun. 2019 - Jan. 2022Ceará, Brazil · Hybrid- Creation and management of the laundry's production process - Leadership in managing the quality of service delivered to customers in the region - Execution of accounts payable and receivable processes - Quotation of products and services with suppliers - Relationship with customers seeking to survey their satisfaction with the services - Financial and budget management - Mobilization of the employee team in order to deliver the service seeking 100% customer satisfaction Main achievements Accounts on time 100% of the budget executed in accordance with the established 91% satisfaction with the service provided (quality and delivery time)

SESI/DF -Industry Social ServiceOperations Manager

Sep. 2019 - Feb. 2020Brasília, Federal District, Brazil · On-site- Define physical and financial targets for the 5 business units (1 health unit, 1 food production center and 8 self-service restaurants, 3 schools). - Monitor and evaluate the performance of the units (physical and financial targets) pointing out opportunities for improvement. - Define the necessary investments for the operational units. - Support the formatting and customization of new products and services. - Ensure the provision of services performed by each operational unit - Ensure better results in the operation of the units of SESI/DF. - Perform the administrative governance of the units. - Articulate the relationship between the corporate areas, business and operational units. - Contribute in the construction of planning and guidelines for the business areas. - Contribute to the elaboration of market policies and procedures that guarantee the fulfillment of the units' goals. - Manage grant projects - Represent SESI/DF with clients, partners, communities and public agencies. Main Achievements 30% increase in the effectiveness of the units' investments 23% reduction in the idleness of people 20% reduction in operational costs 13% increase in process execution efficiency

Sesi/DF - Industry Social ServiceUnit Manager

Mar. 2019 - Sep. 2019Brasília, Federal District, Brazil · On-site- Preparation of the annual budget and respective rectifications through analysis of surveys, historical series and various analyses; - Follow-up and evaluation of the performance of the Food Production Center, by means of analysis of reports (physical-financial); - Management of the work team - Monitoring the execution of the administrative support activities of the center according to the established rules and procedures - Control of defaults - Creation and monitoring of stipulated goals - Management of the budget, expenditure items, and revenues of the central - Preparation of management reports - Elaboration and implementation of the audit process in the restaurants of the Production Center - Contract management - Mapping and process improvement - Quality control of the central - Management of production indicators Main Achievements 10% reduction with personnel costs; 12% increase in total business revenue 18% increase in customer satisfaction with product and service.

Sociedade de Transportes Coletivos de Brasília - TCBAdministrative and Finance Manager

Jan. 2015 - Oct. 2015Brasília Area, Brazil · On-site- Management of the Purchasing and Assets, Treasury, Human Resources, General Services, and Warehouse areas; - Interface with the areas for the formation of new processes and creation of sustainable indicators; - Development and execution of the Company's financial and budgetary policies and their management; - Conducting technical analysis of the operational performance, presenting conclusions and suggesting solution alternatives to the problems encountered; - Conducting economic and financial feasibility studies of the company's investments; - Execution and physical-financial and budgetary follow-up of the investment programs; Main achievements - 20% increase in the efficiency of the managed areas regarding work processes; - Improvement of 15% in the return on the company's investments by investing in higher yielding portfolios; - Savings of 13% in indirect costs and 8% in the company's direct costs.

MasterQualProject Manager

Jan. 2010 - Aug. 2010Brasília, Federal District, Brazil · On-site- Experience in the development and implementation of strategic planning, using the BSC - Balanced Scorecard methodology, aiming at the integration and balancing of all performance indicators. - Project execution, coordination of work fronts composed of D.A’s Office internal and outsourced consultants, meeting the contracted schedule and ensuring the quality of the delivered products. - Teaching the course on Process Management and BSC to the reference group responsible for the multiplication of knowledge within the MPDFT. - Responsible for certifying the integration among the several stages of implementation, negotiation of operational issues to make the plan feasible with the client, and promotion of meetings to validate the project's products. - Successful in reducing project costs by 10%, through the application of agile methodology concepts, as well as delivering 100% of the products on time, according to the quality plan requirements.

ABMEN - Associação Brasileira dos Mentores de NegóciosRegional Institutional Relations Coordinator

May. 2020 - May. 2021São Paulo, BrasilManagement of the B2B relationship with partners Leadership to build strong bonds with businesses alike in order to implement the Business Mentoring Culture Build the events strategy to present the Association and its mission to the market

DOXA - Planejamento e Inovação de NegóciosGerente de Projetos

Jan. 2008 - Jun. 2019SBS Qd. 02 Bloco E - Ed. Prime sala 206 · Hybrid- Feasibility and business plan development for entrepreneurs; - Mentoring and advice for the development and growth of new and existing businesses; - Definition of the scope of the project and the product with the client, in order to avoid rework and dissatisfaction, obtaining greater efficiency and cost reduction; - Elaboration and management of the schedule, aiming to ensure the work assigned to the team members with delivery within the agreed budget and deadline; - Identification and resolution of problematic incidences, management and mitigation of risks, and conduction of quality assurance and quality control processes; - Proactive dissemination of project information to all stakeholders, definition and collection of metrics for tracking plan progression; - Elaboration and implementation of the strategic planning, using the BSC - Balanced Scorecard methodology, aiming at the integration and balancing of all performance indicators; - Clients served: TRE/RO, TRE/PE, Licensing and Inspection Coordination of the RJ City Hall, Presidency of the Republic of Brazil, SEBRAE NACIONAL, SEBRAE/DF, Paraná Water Institute, Ministry of Planning, Budget and Management, D.A Office of DF and Territories, Rajas Esquadrias de Alumínio. Main achievements: - 80% increase in product acceptance by customers; - 30% decrease in product delivery time; - 40% reduction in project costs and improvement in customer work processes, using BPMN.

DOXA - Planejamento e Inovação de NegóciosConsultor sênior

Jan. 2009 - Mar. 2019Brasília e Região, Brasil

Memora Processos Inovadores S/AGerente de projetos

Jan. 2016 - Oct. 2016Brasília Area, Brazil- Leadership in defining the objective, scope and product of the project with the customer as directed by PMBok, in order to avoid rework and dissatisfaction, and to achieve greater efficiency and cost reduction; - Mobilization and development of the project team; - Mentor in the construction of the individual objectives, elaboration of the activities schedule and responsibilities of the project resources; - Elaboration and management of schedule, aiming to ensure the work assigned to team members with delivery within the agreed budget and timeframe; - Identification and resolution of problematic incidences, risk management and mitigation, conducting quality assurance and quality control processes with the client; - Dissemination of project information to all stakeholders, with definition and collection of metrics for tracking plan progression; - Mapping, analysis and process improvement, using BPMN and the knowledge of the CBOK and ARIS tool, to generate the entire intelligence chain of the Army Ground Command - COTer for the creation of the PROTECTOR Intelligence System; Main achievements: - 60% increase in customer acceptance of products; - 25% decrease in delivery time; - 40% reduction in project costs; - Development of the entire intelligence value chain for the Brazilian Army; - Implementation of improvements in the processes of information gathering (Intelligence), planning and execution of land operations of the Brazilian Army; - Training of the team designated by the Brazilian Army in the BPM notation and the ARIS tool.