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Work Background
inHovate Solutions DMCCIT Director
Nov. 2021Collaborated with CEO and Senior management to develop and execute inHovate’s strategic plan
• Drafted inHovate’s Technology and Cloud strategy and provided subject matter expertise
• Drafted the design of the new cloud architecture and infrastructure on AWS/Azure
• Slashed existing Azure monthly cost by almost 52% by introducing cost optimization initiatives
• Managed to increase to 78% score of Azure cloud security governance and compliance
• Managed the development and integration with different hospitality ERP systems
• Oversaw the development of ERP interface utilities and secure data transfer to the cloud
• Managed the migration of hotel’s on-premises SunSystems ERP to Infor SunSystems Cloud
• Consulted with different development teams in UAE and France
• Managed the drafting of IT standard operating procedures
• Built a team of highly skilled IT, Cloud and DevOps engineers
Farah Experiences LLCDirector of IT Infrastructure and Operations
Jun. 2019 - Nov. 2020Developed and executed Farah’s IT infrastructure strategic plan
• Drafted RFPs and revised technical proposals related to upcoming projects and park openings
• Executed the pre-opening of CLYMB, Etihad Arena and Yas Marina datacenter relocation project
• Drafted IT managed services product catalogue and package pricing framework
• Restructured NOC teams towards Farah’s managed services transformation
• Managed 18 highly skilled network, systems, security engineers & service delivery specialists
• Activated Akamai Web Application Protection, Slashed CDN yearly costs by 40%
• Activated Azure Security Center and implemented cloud infrastructure security segmentation
• Identified and eliminated 90% of security vulnerabilities and potential exploits in line with ISO
27001, NIST and CIS framework best practices
• Achieved PCI compliance certification for integration with Amazon Payment services
• Directed different black and white box assessments and configuration review initiatives
• Directed the migration to Microsoft M365 E5 services and enabled Data Privacy configuration
• Managed the infrastructure active components refresh for Ferrari Wold & Yas WaterWolrd Parks
• Migrated the project of Oracle ERP infrastructure to Azure
• Managed the upgrade project of IPERA guest management, indoor navigation IoT and visitors
analytics solution in all Yas Island parks
• Redesigned and upgraded Disaster recovery site, reduced RTO of critical systems to 15 minutes
and achieved a reduced RPO of 8 hours by implementing Dell Avamar/Data Domain
AXA Middle East Insurance Company Beirut
AXAIT Infrastructure and Operations Manager
Mar. 2017 - Jun. 2019Middle East, Lebanon
ITG HoldingInfrastructure Project Manager - ALCS
Jul. 2015 - Aug. 2016Beirut District, Lebanon
IHG Hotels & ResortsIT Manager - InterContinental Le Vendome
Jan. 2008 - Dec. 2015Beirut
IHG Hotels & ResortsIT Assistant Manager - InterContinental Phoenicia
Feb. 2007 - Mar. 2008Beirut
IHG Hotels & ResortsIT Supervisor/Senior Supervisor - InterContinental Phoenicia
Sep. 2004 - Feb. 2007Beirut
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