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Work Background
OA Design + Build + ArchitectureGeneral Manager / Project Manager / Client Relations
Oct. 2019Minneapolis, Minnesota, United StatesDeveloped and implemented operational policies and procedures to improve efficiency.
Oversee daily operations of multiple departments, ensuring compliance with established protocols.
Provide strategic direction to team members in order to maximize productivity.
Review reports on operational performance metrics and identify areas of improvement.
Conduct regular meetings with department heads to review progress against goals and objectives.
Assess employee performance + provided feedback regarding areas of strength or improvement opportunities.
Recruit, hire, and onboard new team members to meet immediate + expected demand
Implement strategies for improving client experience through enhanced project offerings + improved client relations throughout the project.
Evaluate current systems and processes and develop plans for updating them as needed.
Evaluated and enhanced workflow to implement best practices, reduce costs + increase team motivation and satisfaction.
Establish and maintain positive working relationships with community organizations, acting as the company representative at meetings and events.
Use strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Review financial statements and sales or activity reports to measure productivity or goal achievement.
Improve productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling.
Manage multi-million-dollar book of business
Manage + oversee client relations from the start of design through the completion of the build.
Direct all field carpenters/ subcontractors to achieve completion of the project on schedule, within budget + with quality workmanship.
Conduct weekly design team meetings.
Review estimates and contracts before they are presented to the client.
Manage + run project overview to review the actual vs. estimate of each project.
Oversee P&L, invoices, ordering, schedules. Schedule + run all photoshoots, showcase, + tours.
Hoines FarmsAgricultural Manager
Jan. 2007Claremont, SD · HybridOrganized, directed and monitored farm activities to ensure optimal efficiency.
Provided guidance and support to team in the development of crop management strategies.
Identified areas for improvement in existing agricultural practices and processes.
Created effective budgeting and financial plans for agricultural operations.
Utilized modern technology to optimize farming techniques.
Monitored soil fertility levels and pest control measures.
Evaluated market conditions and recommended appropriate pricing strategies for crops.
Supervised the maintenance of equipment and machinery used on the farm.
Assisted in developing marketing plans for selling produce from the farm.
Maintained records of crop yields, expenses, profits and losses, weather conditions., as required by law or farm policy.
Monitored weather conditions and adjusted strategies accordingly to avoid losses.
Scheduled harvests based on weather conditions and market demands.
Gathered and documented information about stock growth, production activities and environmental readings to make accurate plans and operational decisions.
Coordinated clerical, recordkeeping and marketing strategies to enhance business operations and boost profits.
Michelle Yoga + WellnessYoga Teacher / Professional Mental Coach Practitioner
Feb. 2008 - May. 2024Victoria, MN Provided quality education and instruction in both group and private settings
Organized and presented essential oil wellness classes.
Established a successful women's gathering called the Goddess Circle, which occurs monthly.
Developed and taught yoga classes to students of all ages and levels, emphasizing proper breathing techniques, body alignment, and meditation.
Organized group workshops on topics such as stress management, mindfulness, and self-care.
Advised clients on nutrition habits that will support their overall health goals.
Integrated elements from other disciplines such as Ayurveda into daily practices.
Fostered relationships with local businesses in order to promote services offered at the studio.
Provided one-on-one life coaching sessions to clients, helping them identify and achieve personal goals.
Created a safe, supportive environment for clients to share openly about their challenges and experiences.
Conducted assessments of client's current situation and identified areas of improvement.
Educated clients on the power of mindfulness practices such as meditation, yoga, or journaling, as tools for emotional healing.
Kept detailed records of all services provided including notes from each session, assessment results, treatment plans.
LAKE WASSERMANN RIDGE ASSOCIATIONPresident
Oct. 2016 - Jun. 2022Victoria, Minnesota Effectively oversee the association's operations on a daily basis.
Evaluated and responded to exterior improvement requests.
Facilitated communication between board of directors and property managers.
Organized and facilitated monthly meetings, including preparation of agendas and leading association and board meetings.
Effectively chaired event planning and execution for multiple occasions.
Taking necessary legal actions or penalties against owners when required.
Conducted extensive research on homeowners' Rules and Regulations, resulting in comprehensive revisions.
Represented the organization at community events and public forums to promote its mission.
Acted as an ambassador of goodwill for the organization by engaging positively with external parties.
Running CenterManager and Product Manager
Jul. 2010 - Aug. 2013Carlsbad, CAResearched, planned, and selected diverse, high-quality products for multiple locations.
Managed margins, budgets, and sales forecasts to analyze sales figures and generate reports for order booking.
Managed inventory and performed contract negotiations with top key accounts.
Successfully secured orders from 8 different companies and generated annual revenue of $4 million across 4 locations.
Managed monthly visual merchandising duties for multiple store fronts.
Recruited, hired, trained and developed employees while effectively managing their performance.
Optimized overall product management system by effectively overseeing tasks such as ordering, receiving shipments, managing price changes as well as handling damaged products and processing returns.
Implemented strategies to motivate, educate, and promote efficiency within the team during staff meetings.
Designed and executed promotional campaigns to attract and retain new customers - organized and oversaw store events.
Managed implementation of new POS system across 3 locations, overseeing training, installation, and conversion processes.
Running CenterBuyer Manager and Merchandiser
Jul. 2010 - Aug. 2013Carlsbad, CA* Research, plan and choose the range, type and quality of the products to bring into each location.
* Understand and work with margins and budgets
* Inventory management, planning and forecasting, dealing with contract negotiations
* Produce reports with sales forecasts as well as analyse sales figures
* Book future orders from 8 different companies for 3 locations
* As the apparel and accessories comes in I merchandise the floor of each store on a monthly basis
* Future booking totals around 2 million per year
MasimoMedical Sales Representative
Sep. 2007 - Sep. 2009Pioneered and initiated outreach to physicians, clinics, dental offices, refineries, and industrial companies. Conducted research and identified potential customers in the Eastern United States primary care market. Educated, informed, and sold Masimo technology (sensors & monitors) to their facilities.
Increased market share by 300% through self-sourced lead generation and extensive research on relevant literature.
Implemented effective systems for organized and timely pre-sales and post-sales follow-ups. Developed informative literature to distribute to potential customers.
Processed sales orders, documented customer and order information, and generated leads through CRM database
Cultivated an entrepreneur attitude with a progressive and positive outlook resulting in improved productivity and overall efficiency.
Utilized effective presentation skills to represent all established and new products, educate physicians, and obtain leads at major trade shows throughout the United States.
Global Marketing VenturesCorporate Trainer/ Account Manager/ Client Representative
Apr. 2006 - Apr. 2007Trained individuals in multiple areas including sales, promotional advertising, marketing, territory management, client relations, and self-management; actively cultivated relationships with both employees and clients on a daily basis.
Managed individuals, satellite offices, and regional campaigns/ accounts.
Managed and executed administrative tasks, including accounting, management, demographic research and customer service.
Evaluated and selected potential candidates for organization using a three-step interview process.
Conducted daily meetings and facilitated discussions with marketing executives and company presidents.
Created and compiled a comprehensive training and sales manual for entire company.
Achieved consistent success in surpassing commission-based sales quotas.
Consistently recognized as a top sales representative on national level multiple times.
Aspirus Wausau HospitalInvasive Cardiovascular
Mar. 2004 - May. 2006Assisted physicians during various procedures.
Monitored and recorded patients' vitals, pressures, and medications.
Developed and compiled employee education materials and procedural documentation.
Recruited to act as liaison with patients' families during difficult and stressful procedures.
Took proactive measures in organizing equipment, computers, and supplies daily to be prepared for unexpected emergencies.
Conducted orientation sessions for employees to educate them on the new hemodynamic and monitoring computer system.
Interacted, met, and established connections with representatives from diverse companies daily.
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