CapgeminiPrincipal & Practice Leader – Digital Customer Experience
Jan. 2016 - May. 2023Chicago, Illinois, United StatesTransformed the design prototyping practice into a $40M/year revenue-generating service line providing end-to-end solutions including UX design, mobile app development, AR/VR, and low-code platforms. Expanded offerings across iOS, Angular, React Native, JavaScript frameworks, Mendix, Unity, Roblox, Real Time 3D and spatial computing. Evolved the practice through technology shifts from ERP systems to portals, mobile, front-end languages, and extended reality (AR/VR/MR/XR). Captured over $12M in revenue within the first year and achieved year-over-year revenue growth to $40M annual revenue in 2022. Led hiring, recognition, and promotions for a 110-person multidisciplinary team leveraging diversity and inclusion initiatives. As a Mendix partner since 2018, collaborated on $25M+ annual sales by leveraging their low-code application platform.