Vaughn Bigham - VP of Technology Solutions, Curo365

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Work Background

Curo365Director of Technology Solutions

Dec. 2019United States · RemoteAt Curo365, I spearhead the development and maintenance of innovative products, overseeing key areas, such as tech support, consulting support, implementations, and QA. In my role, I'm instrumental in managing and seamlessly executing implementations, delivering support, conducting feasibility studies, and orchestrating strategic initiatives. I lead and inspire up to twelve direct reports, including the QA Manager, Product Team Lead, and other technical professionals. I assess performance, conduct training sessions to improve productivity and efficiency. 🌐 Key Achievements: 🔄 I navigated the transformation from a consulting company for Dynamics 365 to a software development focus, revitalizing Curo365's market presence and playing a crucial role in salvaging the project after an initial setback. 💡 I initiated with a single client and $50k ARR, contributed significantly to scaling ARR to $2 million through impactful product development and feature enhancements. Optimized client retention by delivering product excellence. 🚀 I designed a groundbreaking integration with Knackly, enabling end-users to swiftly generate templated legal documents. Leveraged this integration to drive sales of the digital acceleration program, achieving substantial revenue growth. 🌐 I drove focus on big-picture company goals, security, administration, and governance. 🔍 I instilled best practices in Object-Oriented Programming and SOLID Principles through systematic code review processes. 🎓 I established a comprehensive training program specific to the code base and product to create a baseline of standards, empowering the team to operate autonomously with a shared commitment to excellence.

PrenticeWorxSenior Software Engineer

Jan. 2018 - Oct. 2021Greater Salt Lake City Area · HybridAs a Senior Software Engineer at PrenticeWorx, I directed and executed all aspects of multiple programming projects, contributing to the development of various applications. I delivered visionary leadership to an engineering team, ensuring the adoption of a cohesive approach to full-stack, end-to-end application development. 🌐 Key Achievements: 🔧 I translated recommendations into impactful actions, advocating for strategic initiatives, including the development of Curo365 as a spin-off from PrenticeWorx. This initiative resulted in a substantial expansion and diversification of the product line. 📈 I was promoted to the role of Product Engineering Department Head for demonstrating utmost dedication and continued commitment towards work excellence. 🤝 I effectively balanced technical leadership with managerial responsibilities. 🌐 I fostered a collaborative environment within the engineering teams.

ExperlogixSenior Software Engineer

Mar. 2014 - Jan. 2018South Jordan, UT · On-siteAs a Senior Software Engineer at Experlogix, Inc., I led product enhancement and process development initiatives for a prominent ISV, specializing in seamless integration with the Microsoft Dynamics platform. I led architecture for custom projects and managed core system enhancements for a monolithic web application and a suite of Windows desktop tools. I implemented security and privilege elevation measures, ensuring the robustness of the product. I orchestrated automated testing, performance tuning, and memory profiling, contributing to the continuous improvement of product quality. I supervised and influenced a team of five individuals, fostering a cohesive and collaborative working environment. I mentored and trained new engineers, facilitated knowledge transfer sessions, conducted code reviews, and developed custom diagnostic tools. I spearheaded the localization/globalization initiative under the architectural guidance of a senior engineer. 🚀 Key Achievements: 🎯 I pioneered the integration of Salesforce, strategically targeting a new market segment and supporting a measurable approach to client engagement, preventing the loss of potential deals to competitors. 🔄 I steered a shift towards modern, automated testing methodologies, ensuring higher efficiency and reliability in the product development lifecycle. 🏆 I received acknowledgment for innovative approaches to Salesforce integration and advanced testing strategies, invited to present at the prestigious customer conference "Elevate" in Park City, UT in 2015. 🔄 I addressed challenges in the organizational structure by introducing a more defined hierarchy, transitioning from a flat organizational chart to more manageable teams, improving overall team performance and retention. 🔄 I applied software updates to systems with a 15-year history of backward compatibility. 🚀 I worked on strategic product enhancements, focusing on increased extensibility for custom projects and a heightened end-user experience.

Advance Auto PartsProgrammer Analyst III - Team Lead

Nov. 2012 - Mar. 2014Greater Salt Lake City Area · HybridAs a Programmer Analyst III and Team Lead at Advance Auto Parts, I played a key role in the modernization and optimization of critical facets of the company. My responsibilities encompassed driving innovation, implementing agile methodologies, and ensuring the integrity and performance of critical data structures through database administration and schema management. I played an instrumental role in the modernization and optimization of acquired systems, catalyzing a more efficient and streamlined development process. I drove the innovation of source control and implemented agile methodologies to enhance development efficiency. I took a proactive role in training and supporting team members, fostering a collaborative and knowledge-sharing environment. I initiated and contributed to the establishment of the organization, starting at the Salt Lake Office. 🚀 Key Achievements: 🏆 I developed a groundbreaking shop management system at MindQuest, leading to its acquisition by Advance Auto Parts. Navigated the successful transition of a prototype into the transformative MotoShop SMS. 🎯 I positioned the solution for market viability with a beta product intertwining Point of Sale functionality with an educational facet, featuring service order write-ups complemented by instructive demo videos. 🔄 I pioneered a paradigm shift in database architecture by overhauling the schema and Object-Relational Mapping (ORM) model, mitigating MySQL-to-.Net mapping issues. 🌐 I architected and implemented a cutting-edge data synchronization solution, empowering clients to seamlessly utilize offline data with minimal code modifications, resolving technical challenges and unlocking additional sales opportunities. 🚀 I helped conceptualize and delivered a comprehensive reimagining of the shop management system, elevating client capabilities and positioning them as industry leaders.

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