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Work Background
NoventiqProject Management Process Lead
Mar. 2023Budapest, Hungary
Yettel.HungarySenior Project Manager
Oct. 2017 - Mar. 2023Budapest• Delivering complex project(s) end-to-end within time, budget, to meet the defined KPIs and strategic goals
• •Leads and motivates complex project organization
• •Prepares project related decision materials including Project Proposal, Project Charter, Project Schedule, Budget, Resource Plan etc. or any other based on agile methodology.
• Analyzes risks and defines mitigation plans to get necessary decision made
• Tracking of the project progress and regular reporting towards the Stakeholders and the Management.
• Manages escalation flow, resolves issues and initiates corrective action as appropriate.
• Manages the dedicated resources during the project according to the approved resource plan and business priorities.
• Consistent forecast, follow-up and reporting of the project budget.
• Change management
• Mentoring of colleagues regarding methodology and coaching them (waterfall and agile as well)
• Active participation and knowledge sharing within the Project Management Team.
Telenor LinxFuture Operating Model
Nov. 2015 - Sep. 2017HungaryPart of regional core team leading digital transformation in region, responsible to manage the common European BSS solution from architecture, vendor management, demand management and performance management perspective.
• Responsible for developing the future operating model between all vendors and BUs, 3rd party and legacy vendors
• Responsible for developing a common demand management process that will support digital agenda and will be applicable to agile initiatives
• Responsible to develop a common (across 5 countries) service mgmt. (operational) process
• Formulate and manage service level processes and procedures to ensure service level agreements, operational level agreements and relevant contracts are developed and administered in a consistent manner across the organization
• Analyze and report on performance against service level agreements to highlight inconsistencies and guide the development of remediation activities
• Develop, refine and communicate the Common Operating Model (across CEE BUs) to provide clear guidelines and standards for service delivery to the organizations including approval from the SVPs
• Develop and communicate costing chargeback models for Future Operating Model service delivery to enable BUs to budget appropriate funds securing above 30% CTO TCO reduction
• developing and implementing strategy and policy for the Common system Operations
• ensuring compliance with all relevant regulatory and other requirements including Data protection and Internal security policies, handling challenges of major operation functions outside of Europe (dealing with Asian vendors) • Support local deployment projects across BUs as active project manager and infrastructure expert
• Responsible for alignment within local IT Operations teams facilitating escalation process and performance monitoring with action plans for continuous improvements
Telenor bankaTPM and IT Operations
Sep. 2014 - Jun. 2015BeogradAs member of IT team of Telenor Bank have a role with Technical project management responsibilities for Telenor bank projects including:
• Implementation and deployment planning using best practices
• Relevant Internal IT teams (20+ FTEs) coordination within matrix organization focusing on dependencies and timely delivery
• Improve the operational systems, processes and policies in support of organizations mission - specifically, improve management reporting, information flow and management, business process and organizational planning with new templates hence securing information availability for management decisions processes
• Play a significant role in long-term planning, including an initiative geared toward operational excellence
TelenorCustomer Systems Expert
Jul. 2014 - Aug. 2014PodgoricaResponsibility to manage introduction of new systems related to external and internal Customers
Responsibility to introduce new features and functionality of systems in charge for Project Management and or Technical Project Management Vendor management, follow up problem reporting and provided solutions by vendor. Ensuring that vendor projects are delivered according to plan and agreed quality. Solution/system architecture design
Leading teams of external developers
Preparing development specifications for external vendors and outsourcing companies
Write and update related documentation
Testing new services and features in development environment Customer Systems configuration
To manage development of various interfaces towards external systems
Managing upgrades customization and testing of new versions of Customers systems and mediation devices
Responsible for architecture of Customer systems and alignment with overall technology architecture
Maintaining relationship and communication with other external partners.
Responsible for creating and continuous update on appropriate documentation of the solutions
To support Telenor Common Operation when defined
Telenor Global ServiceSystem Delivery Manager-Global ERP
Mar. 2012 - Jun. 2014Oslo Area, NorwayAs System delivery manager in Global core team, I have been responsible for • Manage multiple project streams within the Global ERP program for F&A such as infrastructure development, system integration, application configuration, release management, testing and training (budget 30MEUR, core team 6, in 6 countries)
• Develop detailed plans and follow up above mentioned project streams
• Initiate and run team structures using an optimum combination of local experts and consultants with emphasis on utilizing maximum of cost-effective off-shore resources
• Developing, updating and implementing GERP system blueprint, • Owner of GERP solution blueprint in the program (Architecture Outline)
• Responsible for implementation of the system blueprint in the BU, approve local gaps and propose applicable solution while avoiding unnecessary localizations
• Approve BU-specific Oracle and non-Oracle system deviation
• Participate in steering committees of projects to implement non-Oracle systems in Telenor BU’s
• Approve BU-specific high-level and detail design documents, anticipate in the change control board
• Track and provide feedback on cost for the development and changes in solution and vendor contribution for both core and non-core systems
• Ensure program toll-gates are clear
• Participate in go/no-go decisions
• Responsible for coordination of IT environments (i.e. test, production)
• Responsible for license management process
Telenor MNEService and Mobile system development manager
May. 2009 - Mar. 2012
PromonteSoftware Development Manager
May. 2003 - May. 2009
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