A strategic and tactical Digital Transformation / Commercial IT and Customer Experience / CRM leader, my expertise is in driving customer centricity and excellence in service quality, relevant offerings and personalized messages at global organizations.
Well versed in IT systems, strategy, architecture, CRM, Customer Experience, Analytics and processes, I lead teams to deliver exceptional digital customer experiences in both B2C and B2B businesses. My background includes owning and architecting key business support systems and processes, including CRM systems, open web, self-service and BI solutions.
I’ve built, developed and led teams in business solution design, utilizing Agile/Scrum principles for new system and marketing automation tools. I also partner across multiple business areas, including business development and marketing functions, on digital and omni-channel marketing strategy to achieve significant business growth.
Examples include:
• In >24 months, led development and delivered the digitalization program, resulting 2% revenue growth while reducing operational support costs by 18%.
• Drove ARPU growth, churn reduction and efficiency improvements at Telenor Norge AS through best-in-class B2B marketing automation system, a SAS tool implementation with Salesforce front end.
• Built the foundation for real-time effective marketing for projected business growth of 5% at Canal Digital AS.
• Grew revenue 1.5% YoY at Telenor Norge AS through marketing automation tools and consolidation of manual processes to better utilize data to understand consumer needs behavior.
Competencies include:
Digital Transformation | Digital & Omni-Channel Marketing Stategy | CRM | eBusiness/eCommerce | Web | Marketing Automation | Digital Solution Design | Commercial IT | Analytics / Business Intelligence | Campaign Management | Agile/Scrum/Waterfall Methodology | B2B / B2C | Business Support Systems | Stealth Marketing Principles | Customer Lifecycle Management | Customer Experience / LoyaltyMore...
Marija Perić
SEO Auditing & Project Management
Verified
An SEO and Project Management professional with a Bachelor's degree in Economics, Business Management, and Statistics – module Marketing, from the Faculty of Economics, University of Belgrade.
Passionate about exploring AI and digital innovation for business growth.
A dedicated lifelong learner, continuously pursuing both formal and informal education - ranging from business and marketing to personal development - to stay ahead in an ever-evolving digital landscape.
CAREER SUMMARY:
SEO Manager, BLUELIGHT Limited | Apr 2023 - Apr 2025
SEO Project Manager, Leadspring LLC | Oct 2021 - Apr 2023
Marketing Manager, Serbia4Youth | Jan 2018 - Apr 2021
Sales Consultant, LINK group - Savremena International School | Dec 2015 - Dec 2017
Sales and Customer Care Agent, Telenor Serbia | Dec 2013 - Nov 2015More...
Zeljko Cvetic
QA Engineer@SAP Fioneer
Verified
Zeljko Cvetic is a dedicated QA Engineer at SAP Fioneer, where he leverages his keen eye for detail to enhance software quality and user experience. With over five years of experience in quality assurance, Zeljko specializes in automated testing and process optimization. He holds a degree in Computer Science from the University of Belgrade. Outside of work, Zeljko enjoys hiking and exploring new technologies.More...
Daniel Blagoev
IT Support Specialist
Verified
Daniel Blagoev is a dedicated IT Support Specialist with over eight years of experience in managing and resolving complex technical issues for multinational corporations. Known for his exceptional problem-solving skills and customer-centric approach, Daniel has successfully improved system efficiency and user satisfaction by implementing innovative support solutions. He holds a Bachelor's degree in Information Technology and is certified in multiple IT service management frameworks. Outside of work, Daniel is passionate about mentoring aspiring IT professionals and staying updated with the latest technological advancements.More...
Morten Falch
Head of Business Development@Proffteiner AS
Verified
Hi! I’m Morten — a creative business strategist with 13+ years of leadership experience and a passion for turning ideas into scalable ventures. I’m currently building a seafood brand and have several Board member duties, while advising companies on growth and strategic positioning. Always open to connect with bold thinkers, founders, or anyone solving real problems.More...
Danny Diduch
COO@Hairclinic Group
Verified
As the CFO/COO at Hairclinic Group, leveraging a background in management consulting, Danny successfully secured $20M in private equity funding and led the due diligence process. He designed and executed a growth strategy that doubled revenue from $9M to $20M within four years.
Danny also built and scaled the finance function across six countries, establishing robust financial governance, FP&A excellence, and strategic business alignment. He spearheaded budgeting, forecasting, financial reporting, and ERP automation, enhancing cost efficiency, compliance, and data-driven decision-making.
In addition, Danny optimized business processes and modernized financial systems by integrating automation and technology improvements, enhancing reporting accuracy, cost management, and operational transparency. He expanded B2B and wholesale partnerships, securing profitable revenue streams and aligning pricing, cost structures, and financial forecasting with growth initiatives.
Danny also improved supply chain efficiency and cost control by establishing multi-region fulfillment hubs in the USA and Denmark to support high-volume operations, reduce logistics costs, and enhance compliance. His strategic approach to procurement, vendor negotiations, and inventory management ensured scalability and operational resilience, driving sustainable growth and profitabilityMore...
Andreas Myrehag
Sales Manager@Business Owner
Verified
Andreas Myrehag, as the Sales Manager at Business Owner company, has demonstrated exceptional leadership in steering the sales team towards achieving the set goals. He has successfully implemented sales strategies that have resulted in significant growth for the company. Andreas has shown great expertise in managing client relationships, ensuring customer satisfaction, and driving sales growth. His strong communication skills, coupled with his ability to motivate his team, have been instrumental in the company's success. Moving forward, Andreas is focused on exploring new markets and opportunities to further elevate the company's sales performance.More...
Driving digital growth with using the vision “from analytics to action” 🚀💻More...
Meghdad Hadidi
Full stack Engineer@PostNord
Verified
Meghdad Hadidi is an accomplished Full Stack Engineer currently working with PostNord Company. He is well-versed in various aspects of software development, ranging from back-end programming to front-end user interface design. Meghdad holds a strong technical skill set, with expertise in languages such as JavaScript, TypeScript, and modern frameworks such as React and Vue.js
Throughout his career, he has consistently demonstrated his ability to develop efficient solutions and improve existing systems. His strong problem-solving skills, combined with his passion for technology, make him a vital asset to the PostNord team.More...
Zeeshan Sultan
Data & Analytics Advisor
Verified
As Zeeshan Sultan, Data & Analytics Advisor, I have successfully implemented data-driven strategies and solutions in various organizations, leading to improved operational efficiency and business growth. I have a proven track record in advising on data management, business intelligence, and advanced analytics. I have also developed and executed data governance frameworks and have been instrumental in driving digital transformation initiatives. Additionally, I have been recognized for my ability to communicate effectively.More...