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Work Background
Trane TechnologiesHuman Resources Consultant
May. 2024Davidson, North Carolina, United States• Consulted on Trane Technologies acquisition of Magenta Technologies, facilitating the smooth transition of 60 employees to the Trane platform.
• Managed benefits, payroll, and organizational design for the acquired employees, ensuring a seamless integration process.
M-TechHead of People
Aug. 2022 - Jun. 2024Indian Land, South Carolina, United States● Developed and implemented comprehensive strategies to prepare the company for acquisition, including due diligence, operational streamlining, and cultural integration planning. Led cross-functional teams to align business processes, enhance operational efficiencies, and ensure a smooth transition, resulting in successful acquisition to Trane Technologies.
● Implemented new performance management system (Leapsome) and developed competencies for every position in the company.
● Conducted thorough and objective employee investigations. Developed open door policy to Human Resources for employees at all levels with a proven track record of maintaining confidentiality, conducting interviews, collecting evidence and preparing detailed investigation reports to support fair and equitable outcomes.
● Developed full life-cycle recruitment and talent acquisition strategies and policies to the source, evaluate and select qualified candidates.
● Lead Diversity, Equity and Inclusion efforts for company.
● Lead Benefit plan design and implementation.
● Lead planning of employee events to promote positive culture and employee engagement.
● Member of Executive Leadership Team
Ameristar CasinoDirector-Human Resources
Mar. 2020 - May. 2022Kansas City, Missouri, United States• Led HR team in developing a Diversity and Inclusion strategy in partnership with Boyd Gaming Corporate team.
• Implemented reorganization and succession planning initiatives to reduce costs and streamline job responsibilities.
• Conducted thorough employee investigations, ensuring compliance with company policies and legal regulations.
OwnLocalVice President-People Operations
Apr. 2018 - Dec. 2019Austin, Texas● Created human resources framework and partnered with and reported to Chief Executive Officer/Founder to implement reorganization and succession planning initiatives to reduce costs and streamline job responsibilities for this start-up of internet marketing services with over 3500 publishers globally.
● One-person ownership of People Operations function, including talent acquisition, employee relations, compensation benefits, and culture for 55 employees.
● Developed, executed, and drove full life-cycle recruitment strategies and policies to the source, evaluated and selected qualified candidates. ● Thought leader in sourcing recruitment methodologies and tools.
● Created company’s first employee handbook, re-designed benefits and restructured workers’ compensation and audited all HR compliance matters.
● Developed strategic processes to reduce operational costs for HRIS, ATS, and Risk Management systems.
● Oversaw facilities and vendor management.
● Partnered with outside counsel on legal matters, including immigration matters. Conducted thorough and objective employee investigations, including handling sensitive cases, ensuring compliance with company policies and legal regulations, and effectively resolving workplace conflicts. Proven track record of maintaining confidentiality, conducting interviews, collecting evidence, and preparing detailed investigation reports to support fair and equitable outcomes.
Helzberg DiamondsDirector-Associate Relations and Recruiting
Mar. 2016 - Apr. 2018Kansas City, MO● Reported to Vice President of Human Resources and managed a team of Field Human Resources Managers, a Recruitment Manager and Employee Relations Manager to cultivate a unified and core values-based culture for this major jewelry company with 2500 employees and 250 stores nationwide.
● Developed and executed full life-cycle recruitment strategies and policies to the source, evaluated and selected qualified candidates.
● Partnered with Human Resources Field Managers to deliver management and leadership training to store employees.
● Tracked and analyzed talent acquisition metrics to monitor and improve performance.
● Worked collaboratively with Hiring Managers to define the company’s talent acquisition strategy.
● Oversaw annual associate relations and talent acquisition budget of $750,000.
● Implemented and directed key human resources initiatives and programs such as harassment and discrimination training, performance management, and management development programs.
● Implemented risk management processes to reduce workers’ compensation claims and cost; reduced workers’ compensation claims by $100,000 (2017).
● Key member of Core Values Committee partnering with Vice President Human Resources to develop employee engagement surveys.
● Partnered with outside counsel to investigate employee complaints and implement compliance processes as it relates to employment-related matters. Partnered with outside counsel on legal matters, including immigration matters. Conducted thorough and objective employee investigations, including handling sensitive cases, ensuring compliance with company policies and legal regulations, and effectively resolving workplace conflicts. Proven track record of maintaining confidentiality, conducting interviews, collecting and preparing detailed investigation reports to support fair and equitable outcomes.
Hancock FabricsDiv. Vice President-Human Resources
Oct. 2013 - Jan. 2016Baldwyn, MS● Served as key member of the Executive Committee reporting directly to the Chief Executive Officer and leading a team of five including a Benefits Manager, Human Resources Specialist, Human Resources Administrator and two Payroll Specialists for this fabric store with 2500 employees and 250 stores in 34 states.
● Implemented ADP HRIS system for payroll, unemployment claims, and wage garnishments.
● Implemented updated talent acquisition plan to support stores and corporate office.
● Tracked and analyzed talent acquisition metrics to monitor and improve performance.
● Worked collaboratively with Hiring Managers to define the company’s search strategy.
● In partnership with Chief Financial Officer, negotiated health benefits plans and reduced the amount employees paid in health insurance premiums by 5%.
● Implemented compliance processes as it relates to employment-related matters. Conducted thorough and objective employee investigations, including handling sensitive cases, ensuring compliance with company policies and legal regulations, and effectively resolving workplace conflicts. ● Partnered with store operations in developing sales training programs for store employees.
Hair ClubVice President-Human Resources
Sep. 2005 - Jul. 2013Boca Raton● Directed and managed the entire human resources function, including employee relations, compliance as it relates to employment matters and talent acquisition, payroll, benefits, and risk management for this strategic management of the Human Resources function for a national hair replacement company with over 850 employees in the United States and Canada
● Led a team of three including a Payroll and Benefits Manager, Human Resources Specialist and Human Resources Coordinator; reported to Chief Executive Officer
● Developed and executed full life-cycle recruitment strategies and policies to the source, evaluated and selected qualified candidates. ● Implemented web-based performance management system allowing Managers to document performance feedback to and for employees on desktop and mobile devices.
● Served as Human Resources Business Partner to Vice President Sales and Senior Sales Team in developing compensation and commission plans for Sales Consultants and Stylists
● Partnered with Vice President Training and Development in implementing training programs in sales, customer service, harassment and discrimination, and management coaching. These initiatives led to a reduction in employee turnover by 75%.
● Developed strategic recruiting initiatives to address corporate and salon staffing needs and organizational resources issues by developing resources plans and having direct involvement in key hiring engagements.
● Successfully partnered with in-house and outside legal counsel on employment-related litigation matters, including immigration matters. Conducted thorough and objective employee investigations, including handling sensitive cases, ensuring compliance with company policies and legal regulations, and effectively resolving workplace conflicts. Proven track record of maintaining confidentiality, conducting interviews, collecting evidence and preparing detailed investigation reports to support fair and equitable outcomes.
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