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Work Background
Smith Communication PartnersSenior Consultant
Jul. 2023Atlanta, Georgia, United StatesAs a Senior Consultant with Smith, I manage HR- and benefits-related communication projects for their clients, and develop related content.
UL SolutionsCorporate Communications Lead/Business Advisor
Aug. 2021 - Jun. 2023Northbrook, Illinois, United StatesI advised the Transformation and Innovation (T&I) and Software and Advisory (S&A) businesses, and their senior and chief executives, on strategic communication. This included creating full communication strategies and writing/editing individual tactics for Enterprise IT, PMO, Digital (Software Engineering) and Global Cybersecurity departments, and the company’s re-branded software consulting segment. Highlights: I played a role in the initial redesign of UL Solutions' corporate communication function; helped execute two annual Strategy Summits (senior leadership meetings); co-led communication efforts following a large-scale engagement survey; and provided guidance and context to new Corporate Communications team members during a period of significant change.
Grant Thornton LLPSenior Associate, Internal Communication
Mar. 2020 - Jul. 2021Chicago, Illinois, United StatesAs part of a centralized communications team, I was the dedicated day-to-day internal communications consultant/advisor and content developer serving the Enterprise Transformation function and its head (the Chief Transformation Officer). Highlights: + I created and managed strategic communication supporting GT’s “big bet” on business automation in tax, audit and advisory services + I wrote or edited high-visibility communications on behalf of the CEO (including the FY20 Annual Report), the Chief Transformation Officer (including two successful submissions to the 2021 Stevie Awards, honoring outstanding business achievement) and the Partner, Principal and Managing Director (PPMD) population. + I planned, produced, and voiced internal explainers and promotional videos for GT’s business automation tools.
Alight SolutionsBenefits Marketing Writer & Content Consultant
Jul. 2019 - Nov. 2019Greater Chicago AreaSeasonal contract, supporting Annual Enrollment communications for several Alight clients in the Southeast and Midwest.
MercerSenior Associate, Talent Communication
Apr. 2011 - Jul. 2015Chicago, Illinois (serving clients nationwide)I managed communication projects for large and mid-sized clients in the Midwest and elsewhere in the U.S., many of them Fortune-listed. I consistently met or exceeded sales goals each year. My responsibilities included developing change communication strategies, planning year-long internal campaigns, and ensuring projects stayed on budget and on schedule. During this time, I cultivated strong client relationships and grew tremendously: from a transactionally-focused project manager and writer to a trusted strategic communication advisor.
Matt Mason Communications, LLCOwner and Principal
Apr. 2007Des Plaines, Illinois, United StatesWhether you need full-scale internal communications (IC) development and execution, or just a thought partner to help ensure your key messages land as you'd hoped, I'm ready to help. I enjoy working closely with your in-house and contracted professionals in PR, Corporate Communications, Marketing, and Technology to build impactful experiences for your most important audience: your employees. Some past projects include:
+ Defining and documenting IC processes, templates and guidelines following a spin-off and stand-up of a new communication function (medical device company)
+ Crafting HR and People communication strategies for large global companies (various)
+ Creating communication materials for Annual Enrollment in employer-provided benefits (various)
+ Helping non-profits in the Arts and Culture sector share their stories with potential corporate partners and artist-entrepreneurs (pro-bono/volunteer)
+ Writing, shooting, editing, and voicing user-friendly web and video content to translate complex IT/Technology tasks into clear and simple actions (McDonald's and various others) + Updating 200+ pages of web content on a large internal website (regional hospital system)
Watson Wyatt WorldwideCommunication Consultant
Apr. 2005 - Apr. 2007Greater Chicago AreaEntry-level benefits communication consulting position at (legacy) Watson Wyatt Worldwide, comprising approximately 60% writing and content development and 40% project management. Recognized twice for exceptional client service. Highlights, and areas of content expertise:
+ Consumer-directed health care and HSA plans, as large employers were just beginning to consider full replacement of HMO and traditional PPO plans)
+ Defined benefit pension plan freezes and terminations, requiring notification and explanation of personal impact (ERISA Section 204(h) compliance), often with complementary enhancements to defined contribution retirement plans (e.g., 401(k) and 403(b))
+ Use of innovative media in benefits communication; as a member of the New Media task force, I helped lead the Communication practice's technical and regulatory exploration of podcasts as a viable channel in corporate environments.
TAP Pharmaceutical Products Inc.Human Resources Analyst: Field Sales, and HR Business Services and Technology
Feb. 2002 - Dec. 2004Lake Forest, Illinois
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