Alkami TechnologyData Solution Architect and Problem Manager - Consultant
Sep. 2018 - Mar. 2020Plano, Texas · On-site• Leadership BI Reporting - Provided detailed reports to leadership and consultation for the establishment of data governance, extraction, and transformation, within the parameters provided, to perform results-oriented, investigative data mining to drive the vision of the organization to success. • Data Driven Campaign - Designed the data warehouse that became the baseline for implementation of the first Alkami big data source to empower the organization to make data driven decisions. Used hands-on experience debugging the application, collaborating with infrastructure/dev/product engineering, and investigating service outages to discover where data was needed most.
• Data Aggregation and Machine Learning Development - Developing and automating SQL scalable data lake backends in AWS RDS for later consumption into Redshift/Glacier/EC2. Designing the data structures through research to leverage machine learning to improve oversight in a multitude of ways. Aggregation and customization of Atlassian Jira, Bitbucket, ELK Stack (Elasticsearch, Logstash, Kibana), Salesforce, New Relic, and more.
• RCA and Defect Management – Critical or recurrent abnormal application behavior-initiated problem management to produce a detailed root cause analysis and collaborate with our developers to streamline continuous delivery practices and drive resolution of widespread, complex defects. De-escalation/Troubleshooting advanced application/network/server/database related issues.