PayLock IPTCOO
Sep. 2005 - Dec. 2007Transitioned start-up company into fully functioning business enterprise. Built operating structure and systems to support and advance goals and strategy of business plan. Developed processes, sales and marketing strategies and other business systems and operations. Established policies and best practices.Prepared interactive pricing models. Built call center to handle in-house customer support operation. Developed call scripts, and training materials. Managed development of custom enterprise software applications. Determined functional requirements, user case scenarios,and prioritization. Created tools and methodologies for sales procedures, including contract templates, negotiating strategies and techniques,and order-closing processes.