Willis Stein & PartnersTechnology and Infrastructure
Jan. 2010 - Nov. 2018Greater Chicago AreaHired to manage, redevelop to reduce the costs, and improve the reliability of the technology environment.
Within 8 months, reduced IT budget to 1/5 by migrating from on-site hardware to cloud-hosted services, including email, calendar, video, and phone systems, and greatly improved up-time (5x9s)
Reduced support staff needs by implementing remote management and automation tools.
Managed a PC/Mac environment with over 10 servers (Windows (Exchange, AD, IIS, Symantec Backup and Ghost), Cisco phone and video, and RHEL Unix data servers), 60 desktops, voice and data networks; supporting cloud services with Google Apps, Amazon AWS, Adobe, Dropbox, Shoretel Sky, and Citrix; providing support 24x7 to all executives, in two offices and partners and principal’s personal residences.
Led purchasing, inventory management, configuration, maintaining budgets, vendor relations and setup of all software, hardware and services; purchased and installed 2 new office setups, including infrastructure; Signed, managed and reviewed all vendor agreements, including SLAs, KPI metrics, goals and objectives.
Implemented Sarbanes-Oxley compliance and regularly performed an SEC and security systems audit, including e-discovery reports; responsible for planning and executing disaster recovery measures, as well as physical, network, and data security (intrusion detection, data integrity checks, and security reports).