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Work Background
Positive Mind LtdNeuro Change Practioner
May. 2017County Cork, Ireland
Private Office of H.E. Sheikh Hamed Al HamedExecutive Manager
Oct. 2004 - Dec. 2006Abu Dhabi - United Arab Emirates-Responsible for the effective management of facilities across numerous executive premises -Led a large multinational team in performing their duties to a high standard
-Acted as the first point of contact for all queries and complaints and handled and resolved these in a timely, professional and courteous manner Key Achievements
-Successfully improved and streamlined operations, leading to improved delivery of services and efficiency and comfort of employees and managed a large scale multi-site upgrade
UUNET Deutschland (MCI WorldCom Company)Key Account Manager
Jan. 2000 - Dec. 2002Frankfurt Am Main, GermanyClosing large Whole Sale Accounts and changed later to the Government Department. Key Achievements
-Responsible for the successful migration of the entire European IT network
of Tenovis, from Bosch Telecomm to our network. -Supervising the product manager, engineers and technical support department. -Preparing the weekly meetings with Tenovis Vice President and his staff.
-Developing the launch of our company new DSL product on the Cebit. -Focused on maximizing our embassy customers from 3 to 39 in 6 months.
CitrixDigital Sales Representative - Public Sector, NRW, Hessen, Rheinland-Pfalz & Saarland
Oct. 2020 - Mar. 2023Dublin, Leinster, Ireland
CitrixSnr. Digital Sales Representative - Public Sector, NRW, Hessen, Rheinland-Pfalz & Saarland
Jun. 2019 - Sep. 2020County Dublin, Ireland
McAfeeInside Channel Account Manager South Germany
Oct. 2012 - Mar. 2019County Cork, Ireland
McAfeeSMB & Commercial Inside Channel Account Manager Germany
Jun. 2013 - Mar. 2016Irland-Building strong and lasting relationships with a large portfolio of customers and partner decision makers, by demonstrating extensive knowledge of product features and specific marketing campaigns, in order to cross and upsell products, resulting in high renewal rates
-Identifying and following up with prospective partners regarding specific channel campaigns and program enablement and to discuss and assist with applications, in order to generate new business opportunities
-Effectively leading and coordinating set territories with specific activities including: managing work flows, creating effective call plans and maintaining a high call volume, developing and implementing long and short term strategic plans and forecasting against targets
-Working closely and collaboratively with channel partners and the sales team to assist in closing specific deals and to ensure the wider achievement of organisational goals
-Comprehensively understanding and following the security market, organisational products, processes and promotions, as well as competitor developments to assist partners with specific functions and to provide exceptional levels of sales support Key Achievement
-Met and exceeded assigned performance targets
McAfeeInside Channel Account Manager Germany
Nov. 2012 - May. 2013Ireland-Delivered comprehensive support to both sales and channel customer care teams to ensure successful, continued business from key partners, liaised effectively with specific partners, troubleshooting technical and non-technical issues and produced concise reports for senior management teams and partners on key KPIs Key Achievement
-Met and exceeded assigned performance targets
ThinPrint AGRegional Sales Director SEMENA
Jun. 2007 - Jul. 2011Berlin, Germany-Led a team of sales and account managers in the expansion of business across a large territory, developed strong working relationships with key partners and generated business opportunities through strong organisational representation at international trade shows Key Achievements
-Successfully developed the existing network of distributors and resellers, resulting in dramatically improved turnover across all regions
-Expanded into Saudi Arabian and Indian markets in 2008
-Delivered growth of 30% in 2007 and 14% in 2010
Telefónica GermanyEnterprise Sales Manager
Jan. 2002 - Dec. 2003Munich, Germany-Traveled extensively across the whole of Germany to open markets for the organisation Key Achievements
-Brought in four major clients, SIEMENS, Allianz, Dresdner Bank and Vanco during a period of 5 months and rated the number one sales manager.
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