Carlos Lima

Product Manager/Owner and Business Analyst @Alshaya Group

MarketingTechTechnologyEdTechScrumKanbanSQLProduct ConsultantBPMNFoodTechB2CB2B🔥 Startup FounderE-commerce✔️ IT🧨 ConsultingSystem AnalystProduct ManagerBusiness Analyst

As a Product Owner / Product Manager and Business Analyst, I am responsible for gathering and documenting the requirements of the Business Owners and I am responsible for making sure what is delivered is aligned with those requirements. Create and Maintain user stories and prioritize them in the Backlog making sure We are delivering value as soon as possible and that we increment that value as we progress in the Project. I have a strong connection with the business stakeholders and the technical team, and I leverage my exceptional communication skills to build trust and strengthen relationships across functions. I am certified in SAFe PO/PM (6.0) Oracle and ITIL, and I have a master's degree in marketing and a bachelor's degree in applied mathematics for technology. I am multilingual, travel internationally, and am always eager to expand my professional network and learn new skills.

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Network Power<100 people

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Geos

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Portugal

Work Background

Alshaya GroupCRM Product Owner / Business Analyst

Jan. 2022 - Jan. 2024Dubai, United Arab Emirates (Remote)As Product Owner/Business Analyst, I am responsible for gathering and Documenting all the Requirements along with Use Cases and Business Flows and to lease with the Supplier for the Delivery of the Solution for the Customer Engagement Platform. A Solution that is key for the business to facilitate delivering Value our customers. The Strong connection with the Business stakeholders is the key aspect for getting the work done. Being able to connect between the Business and the Technical Team also works in the Project benefit. I am supporting 2 different areas / Projects: - Customer Support - Loyalty Programs on a Financial stream

Panda Retail Company – Savola GroupBusiness Analyst / Test Manager

Sep. 2020 - Dec. 2021Saudi ArabiaAs Business Analyst and Test Manager, I am responsible of getting all the processes aligned and understood by the Business and help the Business elaborate the Business Test Scenarios/ Cases and Steps for the several phases of the Implementation (ST, SIT; UAT, PT). The Strong connection with the Business stakeholders is the key aspect on getting the work done. Being able to connect between the Business and the Technical Team also works in the Project benefit.

PEPCO CEEBusiness Improvement Manager / ERP Retail Lead

Sep. 2019 - Jul. 2020Poznan, Greater Poland District, PolandAs Business Improvement Manager, I interface with a diverse range of stakeholder within and outside the company to make sure that the evolution of our Processes are compliant with our goals and objectives in a sustainable way. Currently the Stock Lead for the Oracle ERP Implementation.

OLRSenior Business Consultant / Project Manager

Jan. 2014 - Jul. 2019Porto Area, PortugalAs Senior Business Consultant and Project Manager, I interface with a diverse range of clients to complete development of sophisticated projects within budget and ahead of schedule. Provide project management expertise to corporate clients, working onsite across Europe, US and Canada collaborating, leading and supervising high achieving teams from diverse cultures. Key Projects include: • Primark, Ireland: I provided functional expertise for development and delivery of “Fast Front End” project - an application to help manage the buying process at Primark. I led the end-to-end development process in an agile scrum environment. • Telstra Corp., Austria: Working in collaborating with Accenture, I delivered a high-level design defining the financial business process of an Oracle Retail Version 16 implementation. • ICA Gruppen, Sweden: My key contribution for ICA is conducting an as-is analysis of the ICA’s process and needs, performing a gap analysis vis-à-vis Oracle Retail and delivering a solution fulfilling a major gap in the store order management. • Mothercare PLC, UK: As financial business consultant I collaborated with Capgemini and delivered functional expertise and high-level design on Oracle Retail Sales Audit, Oracle Retail Invoice Matching and Stock Ledger as part of Oracle Retail Merchandise Transformation Programme implementation. • Rogers Communications, Canada: I worked in coordination with the client business and technical teams and provided functional and technical expertise on Oracle Retail Sales Audit and RMS. • JD Sports Fashion PLC, UK: Liaised with client business and technical teams and provided functional and technical expertise on Oracle Retail Sales Audit and RMS. • AXStores, Sweden: As technical consultant I led the implementation of RMS in Stockholm. I was chosen to provide expertise to the business team for report generation, and to assist in the system integration testing and user acceptance testing.

AltranSenior Consultant / Engineer

Jun. 2013 - Jan. 2014Porto Area, PortugalI managed a team of 12 engineers, technical advisor and consultant managing end-to-end project development lifecycle from business analysis, project planning, project scheduling and project management efforts. Some of my key achievements include: • Leading the development and delivery of Oracle forms, Oracle reports and PL/SQL project on time and within budget ensuring client requirements are met. • Managing designated customer accounts for multifaceted engineering issues; effectively worked onsite with customers. • Integral participant in cross-functional troubleshooting of complex Oracle systems, software, applications and programs; deliver recommendations for solutions and improvement.

OPTIMIZER - Serviços e Consultadoria Informática LdaIT Consultant

Nov. 2008 - Jan. 2013Porto Area, PortugalAs Wipro Retail consultant I interfaced with a diverse range of clients to complete expansion of sophisticated projects on Oracle Retail Merchandising System, including oracle forms reports 10 and PL/SQL. Defining the requirements, project schedule, project deliverables, and managing change activities; creating best practices and process, technology-based analysis, project reviews and team management maximizing productivity is my forte. I interfaced and collaborated with cross-functional teams, internal clients and 3rd party vendors to complete development of sophisticated projects within budget and ahead of schedule. Key Projects: • Academy Sports and Outdoors, US: As functional and technical expert, I lead a five people team towards delivering Oracle BI Publisher and implementation of Oracle RMS 13.2.2. I Ied the analysis, design, development, testing, and implementation of Oracle RMS. • Ahold Europe, Netherlands: I managed the integration, testing and implementation of Oracle RMS 13.1.3.5 and Oracle BI Publisher Reports. • MCH – Modelo e Continente Hipermercados: I was instrumental in delivering multiple projects in Oracle Forms, Oracle Reports and PL/SQL. • Morrisons, UK: For Morrisons my work involved developing oracle forms as part of ORMS implementation project. • Supervalu, US: I analysed, designed, developed, tested and delivered PL/SQL API facilitating the integration of ORMS items with several existing legacy systems. • Ahold, US: I trained and mentored two oracle developers and delivered oracle forms, Oracle reports and PL/SQL as part of ORMS implementation.

TimestampConsultant

Sep. 2004 - Dec. 2007As a Oracle Consultant I performed tasks on Analysis, Planning, Development and implementation of Oracle Based Applications. Key Projects: • Staples Office Centre, PT: Development and Implementation of Some small applications and processes to integrate the new business policy of Staples Office Centre in the world that is the abandonment of a fully integrated SAP to Oracle products. • IFB - Instituto de Formação Bancária, PT: Migration forms and reports relating to three applications from version 6i to 10g • Enabler, PT: Development and Implementation of a Computer Management application in a commercial database. (Oracle Developer Suite 10g, Oracle Application Server). • CGD, PT: Implementation of the changes originating from the new system. Hierarchy of the Global System Units and Profit Planning and Budgeting System - Project Leader CGD. • DRAEDM, PT: Integration in a project to computerize the conditioning Viticulture and Integration in a project of computerization of the Project "Agris" management of funding and subsidies for agriculture. (Oracle 9i Developer Suite)