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Work Background
People & PlacesFounder
Oct. 2022US East CoastAs the Founder of a People & Travel consultancy on the US East Coast & Mexico, I created and led initiatives to advise companies on human resources and culture, while also helping individuals and families with unique travel experiences.
PersadoGlobal Director, People Experience
Jun. 2019 - Jan. 2022Greater New York City AreaIn my role as the Global Director, People Experience at Persado, I led a team to create and deliver employee life-cycle, internal comms, and engagement channels for a 400+ AI start-up. I oversaw workplace experience for 6 global offices, redefining post-pandemic people experience, including onboarding and recognition. Additionally, I executed quarterly surveys, analyzed results, and drove DEI initiatives with ERG development and monthly programs.
Hearts & ScienceDirector, Employee Engagement & Learning
Apr. 2016 - Mar. 2019New York, New York, United States• Led team of 5 to oversee employee experience for a rapidly growing media agency, including onboarding, internal communications, L&D, performance management, awards & recognition, and workplace experience.
• Onboarded 400+ employees in 12 months across 5 offices, establishing 3 new offices.
• Directed monthly town halls, internal training initiatives, and online learning platform, Hearts Academy.
Higher Life FoundationHead of Operations & Outreach
Apr. 2014 - Jan. 2015City of Johannesburg, Gauteng, South Africa• Directed CSR and Community Outreach efforts for a multi-national NGO in sub-Saharan Africa, focusing on education, healthcare, and emergency response.
• Managed global partnerships and developed new opportunities for a 200+ employee operation serving over 30,000 people annually.
• Oversaw marketing strategies and people development initiatives to drive impact and sustainability in the region.
Columbia UniversityMarketing Instructor
Jul. 2012 - Aug. 2015New York, New YorkSummer by summer, guide and empower the youngest generation of future marketers around the world.
The Etowah FoundationExecutive Director
Mar. 2010 - Jan. 2013Cartersville, Georgia, United StatesLed internal staff and Board of Directors to rebrand image, revamp organizational structure and develop strategy for a 30-year-old, local 501 (c)(3) organization in Metro Atlanta. Key initiatives: increase donors and scholarships year over year, boost fund raising dollars by 300% over the course of 2 years, create and implement first-ever Etowah Alumni Association as another pillar of sponsorship.
•Served as the Chief of Staff, providing direction and leadership to both support staff and BOD.
•Overhauled online presence and scholarship application process; increasing applications by 25%.
•Increased scholarship funding by 60%; grants by 300%; and fundraising by 400% within three years.
Euro RSCG WorldwideDirector, People Programs & Communication
Jul. 2009 - Feb. 2010New York, New York• Directed global knowledge exchange initiatives for 233 offices, including digital content and internal publication.
• Led Wharton Leadership Program, overseeing content development, implementation, and follow-up.
• Collaborated with agency president to develop and steer communication strategies for Euro RSCG Worldwide.
Euro RSCG WorldwideManager of Internal Communications & Programs
May. 2005 - Jul. 2009New York, New York• Developed and directed internal communications, employee relations, and programs for a 500+ office.
• Created an industry-acclaimed internship program resulting in 80% retention of junior employees.
• Worked closely with the COO to implement internal training programs and initiatives.
The Kaplan Thaler GroupAccount Executive
Jan. 2002 - Jan. 2005New York, New YorkManaged all marketing and public relations endeavors for the agency, its principles and clients. •Coordinated press appearances and speaking engagements for agency’s executives.
•Handled all internal communication, employee announcements and award show entries.
•Managed national tour for a best-selling marketing book written by the agency CEO and President.
Austin Kelley AdvertisingAccount Coordinator
Jan. 2001 - Jan. 2002
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