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Work Background
Property Manager
Fortitude Capital LLCProperty Manager
Sep. 2021New York City Metropolitan Area• Earned recognition for maintaining 100% full occupancy every month in all assigned buildings. • Cut AP/AR data processing time by 50% by spearheading the paperless office project, leading to more timely insights. • Oversee the inception/conception of construction projects, their planning, design, execution, launch, performance, and conclusion. • Provide monthly updates to property owners on the status of each property's financial operations (variance reports), occupancy, building condition, and lease administration. Continually minimize budget expenses and increase incomes by substantial amounts. • Advise owners on the acquisition of assets and oversee, negotiate, and implement strategies to enhance asset value and revenue. • Meet prospective tenants, tour the property, and evaluate their applications in compliance with anti-discrimination legislation. • Coordinate the advertising of vacant properties and, if necessary, use a leasing agent to find tenants. • Maintain visual appearance & inspect properties to arrange repairs & services while providing monthly and annual inspection reports. • Arrange contracts for (but not limited to) capital improvements, monthly maintenance, trash removal, landscaping, pest control, and window cleaning while adhering to the budget and managing conflicts with service providers when necessary. • Investigate & resolve all tenant complaints and building code violations, and arrange annual boiler/elevator/sprinkler inspections. • Accounts Payable - Pay property expenses, including taxes, mortgage, insurance premiums, maintenance, and turnover charges. • Accounts Receivable - Collect rent and other property fees from residential and commercial tenants (through online rent websites and lockbox locations) and record payments to Yardi and various proprietary applications within the real estate portfolio.
Vice President of Membership
Columbia University Toastmasters ClubVice President of Membership
Apr. 2017 - Mar. 2019New York, New YorkPublic Speaking Organization
Assistant Property Manager
RY Management CoAssistant Property Manager
Oct. 2005 - May. 2011•Maintained MS Outlook shared folder; updated shared calendar, delegated tasks, updated and distributed reminders and dispatched email •Conducted research, compiled data and prepared reports, memos, letters and other documents for shareholders, tenants, executives, committees, attorneys, and Board of directors • (A/P and A/R): maintained purchase orders and processed/reconciled invoices and entered invoices into Yardi Voyager •Maintained record of sales, rentals or usage activity, parking allocation, storage spaces, arrears, legal proceedings, special permits, operating costs and property availability •Met with prospective tenants to show apartments, explained terms of the occupancy, provided information about local areas, processed applications, scheduled screenings; and as the transfer agent, closed on apartment sales •Processed and monitored collection of monthly assessments, rental/maintenance fees and deposits and payment of insurance premiums, mortgage taxes and incurred operating expenses •Filed documents with City and State Agencies, such as RSA, DHCR, DOB and HPD •Inspected ground facilities and equipment routinely to determine necessity of repairs or maintenance •Commenced legal action against tenants for arrears, non-compliance and illegal sublets
Actress
Screen Actors GuildActress
Jan. 1992New York, NYBooked Jobs: New Jack City- Flower Girl Jungle Fever- Schoolyard Classmate 2 Jell-O Commercials Mineke Muffler Commercial McDonalds Commercial, Canal Street Co Print Campaign Kenneth Cole Print Campaign "Beyond Measure" Off Broadway Play Background Work on the following shows: Law & Order SVU Law & Order Fringe Men in Black 3
COO
RésumésTodayCOO
Mar. 2014 - Sep. 2021Greater New York City Area-Produce professional resume and cover letter writing; Infographic Resumes, Career Bios, LinkedIn Makeovers, and Presentations. - Engage with customers to ensure order fulfillment and feedback. -Direct and coordinate the organization's financial and budget activities to fund operations, maximize investments, and increase efficiency. -Analyze operations to evaluate performance of the company in meeting objectives and to determine areas of potential cost reduction, program improvement, or policy change. -Direct, plan, and implement policies, objectives, or activities of organizations and of the business to ensure continuing operations, to maximize returns on investments, and to increase productivity. -Direct or coordinate activities of businesses with production, pricing, sales, or distribution of products. -Negotiate and approve contracts and agreements with suppliers, distributors, federal or state agencies, or other organizational entities. -Manage day- to- day operations and various product categories. -Manage projects, collaborations, licensing, sponsorship, executive and creative placement - Define our go to market message, develop & execute our marketing plan, create demand through conscious attempts and advertise the brand to prospects accordingly. - Strategize about online marketing and advertising, how to grow the company. - Analyze, research, and implement processes and systems to analyze the competition for recommend strategic moves. - Initiate sales, maintain sales pipeline, identify the right channels and revise the narrative that communicates the company product's value.
 Property Manager/Executive Assistant/ Team Coordinator/ Office Manager
FirstService Residential New York Property Manager/Executive Assistant/ Team Coordinator/ Office Manager
Feb. 2013 - Jan. 2019Greater New York City Area•Prepare manager reports, memos, letters and other documents, using word processing and spreadsheet software •Conduct research, compile data, and prepare papers for consideration and presentation for the VP, President, other executives, committees and Boards of directors •Assist with overseeing the VP’s team property managers within the 33 building portfolio to ensure all buildings are in compliance with the company’s requirements e.g. compliance, sales, accounting, HPD, and DOF obligations •Provide administrative/ manager assistance to the VP and managers within the portfolio, act as liaisons between executives, team leaders, on-site managers, portfolio managers, tenants and owners and attend meetings/record meeting minutes •Resolve all outstanding building quandaries within the portfolio and monitor manager tasks to ensure its completion •Train and mentor new employees on best practices and day- to-day managerial tasks and assist with determining the work assignments and procedures •Update the building watch list, monitor and create action lists for “at risk” properties •Perform general office duties, such as ordering supplies, food , organizing the office and maintain records and management systems • Registered in Apartment Management. NY State Licensed Salesperson • Supervise (5) Local 32 BJ staff members • Present at Annual and Board meetings and assembled and presented Board packages • Implement annual operating budgets and reviewed monthly building financials • Inspect properties on a regular basis and submitted walkthrough reports • Assembled resident handbooks, tenant database, and vendor lists • Audit building energy usage to find savings on utility expense • Review, coordinate, and approve alteration projects
Assistant Property Manager
FirstService Residential New YorkAssistant Property Manager
Aug. 2011 - Feb. 2013Cooper Square Realty is the premier residential property management company in New York City. The firm offers an array of services including property management, project management and energy management. Cooper Square’s portfolio comprises upwards of 400 condominiums, cooperatives, and rental properties with an aggregate value of over $5 billion. The company manages more than 60,000 residences that are home to more than 200,000 people. These include distinctive lifestyle properties such as The Plaza Residences, luxury residential towers, new developments, prewar landmark buildings, and apartment complexes. Further information is available at www.coopersquare.com. Cooper Square Realty is a subsidiary of FirstService Residential Management (www.fsresidential.com) which manages more than 1,000,000 units in 3,700 communities nationwide. FirstService Residential Management is a subsidiary of FirstService Corporation (NASDAQ: FSRV TSX: FSV), a global diversified leader in the rapidly growing real estate services sector. Further information may be obtained at www.firstservice.com.

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