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Work Background
City of EmeryvilleMayor
Dec. 2023 - Dec. 2024
City of EmeryvilleVice Mayor
Dec. 2022 - Dec. 2023
City of EmeryvilleCity Council Member
Dec. 2021United States
Bay Area Community Land TrustDirector of Policy and Communications
Apr. 2021 - Jan. 2022First point of contact for the organization to the public.
Strategically building relationships with media.
Builds and maintains relationships with partners, state and local officials, & funders.
Daily management, engagement, and content development for online platforms, social media, and websites.
Works alongside the Board of Directors and staff leadership team to facilitate projects and tasks.
Managing team of coordinators, interns, and volunteers on policy, communications, and external relations projects.
Monthly newsletter and member communications.
Works in partnership with other organizations to advance policy that supports community land trusts, cooperatives, and BACLT’s work at the local, county, and state levels.
Maintains relationships with values-aligned groups, organizations, and coalitions.
Coordinates volunteers to engage meaningfully in BACLT work.
Researches and disseminates content with BACLT audience and membership about local, regional, and state policies concerning CLTs and co-ops.
Coordinates membership recruitment events, activities, and annual membership meetings for the organization.
Works alongside the Resident Education department leadership to develop curriculum and education content.
Works alongside the Strategy and Development department leadership to cultivate fundraising and development opportunities.
VacoContent Moderator, Trust & Safety
Jan. 2021 - Jul. 2021San Francisco Bay AreaAs a VACO SF Trust & Safety Associate, I am responsible for reviewing, analyzing, and applying
policies, compliance guidelines, and other standards to escalated content within asked areas ensuring the highest degree of accuracy, timeliness, and professionalism in terms of enforcement and other related workflows.
In addition to my primary responsibilities, I am responsible for carrying out other key policy operations functions, from working cross-functionally to train and support other teams within Trust & Safety and Policy Enforcement, to collaborating with other team members to drive impactful improvements in
the team's processes and tools. Responsibilities: Review, analyze, and apply policies, compliance guidelines, and other standards to escalated content.
Maintain a high level of familiarity with client policy verticals which includes compliance guidelines.
Review escalated and user-reported content for compliance with client policy guidelines.
Meet and/or exceed ambitious core work targets.
Identify global & local trends and monitor major violators in the online community.
Three Cees Advisors LLCFounder
Aug. 2020Emeryville, California, United StatesConsult nonprofit and for-profit organizations on corporate social responsibility initiatives and social impact strategies within Black communities. Form coalitions between Black community leaders, organizations, and corporations. Review financial strategies for racial equity implementation.
EveryOne HomeContinuum of Care Specialist
Jun. 2020 - Apr. 2021Play a key role in ensuring Alameda County’s Continuum of Care (CoC), complies with all federal regulations, operates effectively, and contributes to ending homelessness with a focus on racial equity through programming and strategic planning.
Maintain EOH's governmental, political, and community connections with stakeholders in Alameda County.
Facilitates government and community partnerships to address county homelessness concerns.
Serve as the policy advocacy committee staff member for quarterly meetings, represent the organization on the City of Hayward Homelessness Reduction Strategic Planning Committee monthly meetings, and perform housing and government policy analysis and legislation research for the organization for weekly staff review.
Crafts internal and external policies on organizational procedures and system coordination.
Curriculum development for voter education seminars.
Developed content for social media and email newsletters for EOH Members and Board.
BRIDGEGOODGrant Writing Associate
Mar. 2020 - Jun. 2020Oakland, California, United StatesExecuted daily grant administration tasks under the direction of the Executive Director. Researched seven potential funding sources and maintained information in the grant research database. Prepared, drafted, and edited grant proposals to submit to three funders.
Emerge CaliforniaProgram Alumna
Feb. 2019 - May. 2019Oakland, CAEmerge California is the premier candidate training program for Democratic women who want to run for office in California. Founded in 2003, Emerge California has been changing the face of California politics by recruiting and training women to run for public office and win, by providing comprehensive training and access to a powerful network.
UpTogetherCommunity Building Fellow
Dec. 2018 - Sep. 2019San Francisco, CaliforniaAs a Community Building Fellow I work closely with staff and other fellows on developing programs and initiatives during the 2019 Fellowship for our Family Independence Initiative participant families. Responsibilities:
● Community and Government Affairs
● Work with site liaisons to strengthen the skills of emerging and established leaders
in our city.
● Attend and participate in funder visits, partner site visits, orientation meetings, and other FII events
● Cultivating the monthly newsletter for resources for the Oakland/San Francisco families
HomeownershipSFAffordable Housing Program Coordinator
Nov. 2018 - Jun. 2020San Francisco, CaliforniaActed as the first line of contact for program referrals to five housing counseling agencies.
Maintained client records and activity in Salesforce, wrote monthly summary reports on activity and conducted monthly follow-up research with clients to assess counseling success level and collect feedback.
Crafted curriculum for post-purchase education workshops for homeowners and first-time homebuyer informational workshops.
Coordinated and facilitated post-purchase education and first-time homebuyer informational workshops for nonprofit employees and communities of color.
Contributed to the grant research and application process for a five-year, 500k grant.
Directed in-person and online outreach focusing on underserved communities of color and increased minority workshop attendance by 120%.
Represented HSF monthly at public speaking engagements, presentations, and events and formed partnerships with mission-aligned organizations.
Managed internal and external communications: social media strategy and promotions, MOHCD and HSF print and digital newsletters, and worked across teams for the content creation of outreach materials.
Monitored relevant local, state, and national housing legislation and policy, made policy recommendations to SFMOHCD.
True Link FinancialCustomer Advocate
Jun. 2018 - Sep. 2018San Francisco, California
New Leaders CouncilFellow
Jan. 2018 - Jun. 2018Oakland, CA
Non-Profit Housing Association of Northern California (NPH)Administrative & Membership Associate
Sep. 2017 - Jun. 2018San Francisco Bay AreaPerformed key administrative functions for the directors, department managers, and consultants during projects, training, events, and day to day office operations. Organizational liaison to individual and organizational members, sponsors, funders, and elected officials. Maintained internal record of membership and sponsorship payments through Salesforce. Coordinated and facilitated company-wide events and meetings including board and staff meetings, organizational planning meetings, and professional development training for members. Collected and analyzed membership and sponsorship data to provide appropriate reports to department leaders.
OpenInvestCustomer Support Specialist
Apr. 2017 - Jul. 2017San Francisco Bay AreaProvided customer support for account holders and assisted with general set up of accounts, troubleshooting of website and customer issues. Responsibilities:
● Maintained detailed knowledge of investment products and portfolio
performance.
● Addressed customer issues and concerns via phone, email, and livechat.
● Acquired customer feedback to compile data to increase company’s customer
service needs.
NoirbnbDirector of Customer Experience
Jun. 2016 - Apr. 2017Noirbnb is creating a welcoming and inclusive platform for people of the diaspora to travel and connect with each other on a local and global level. As the Director of Customer Experience, I am at the forefront of creating a customer service program that offers high touch, concierge level service for all of our clients.
Courtney Consulting AgencyCEO/Virtual Assistant
Dec. 2015 - Nov. 2017Oakland,CACoordinated external and internal operations, administrative, customer service,
and public affairs support for minority small business owners focused on community development and improvement for nine client companies. Implemented business operation strategies to increase productivity, customer relations,
revenue, and general business organization. Acted as lead project manager on community engagement initiatives from planning, execution, and review.
LiveliCandidate Onboarding Associate
Aug. 2015 - Dec. 2015Screened potential hires and created candidate employment profiles for available positions within food service industry. Performed phone screens interviews,collected information on candidate's work history, skills, education, personality, work style, and future employment endeavors. Would work with management team to decide which potential candidates would be promoted to an in-person interview with a potential employer.
MuncheryDelivery Operations Associate
Jan. 2014 - Mar. 2015Delivering daily meals to customers, troubleshooting any delivery or customer service issues, collected customer feedback on deliveries and service.
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