Dimension DataProgram Manager - SaaS
Jan. 2012 - Jul. 2014North RydeLed new Cloud SaaS development program from inception through to product release. Collaborated with stakeholders and cross-functional teams across domestic and international borders. Managed communication streams for successful product and infrastructure roll-outs and release cycles of major and minor updates on all published Cloud Services. Managed budgeting and reporting to senior leadership at CXO level. Budgets ranged from $3m -$15m per product.
Key Projects: Managed global rollout of Microsoft Cloud platform to all data centre locations including Amsterdam, Hong Kong, Johannesburg, London, Melbourne, Sydney, and Tokyo. This SaaS-based enterprise model was built ready for end-user implementation and allowed customers to purchase Microsoft Exchange, SharePoint and Skype for Business products for their enterprise.
Managed development and rollout of Cloud backup service across multiple data centre sites globally. This is the use of CommVault technologies via API set, a SaaS based model for both Cloud and on-premise workloads.
Managed development of an Enterprise Mobility service across multiple company sites. This is the use of AirWatch technologies via API set, a SaaS based platform for MDM customers.
Led Unified Comms service across multiple company sites. This is the use of Cisco call manager technologies via API set, which effectively migrated customer on-premise call manager workloads to Cloud data centre locations.
Built dedicated product teams and established Product Owners. Implemented SCRUM Agile performance with R&D team. Grew team from five to eighty-five members within eighteen months.