Patrick Bartleson - Software Development Manager, T-Mobile USA

Feedback from Patrick’s ex-colleagues

Let me see

Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app

Work Background

OptumOperations Engineer

Jun. 2021 - May. 2023Remote• Research, evaluate, identify alternative approaches, recommend, design and code efficient and effective solutions for challenging problems ranging from small to large work efforts for low to high complexity problems • Comply with standards and guidelines related to the design, construction, testing and deployment activities as established by departmental and organizational standards • Demonstrate collaborative skills working within a project team of diverse skills and will bring communication skills including oral, written and presentation skills, creativity, and problem-solving skills to a challenging environment • Partner with other competency leads/ developers and support project planning, technical design, development and solution deployment functions • Identify opportunities in business processes, system capabilities and delivery methodologies for continuous improvement as applicable • Model Optum’s culture by being an active part of the engineering community, contribute to innersource/opensource projects, and mentor junior developers

T-MobileManager, Software Development

Aug. 2011 - Oct. 2020Bothell, Washington, United StatesSupervise cross-functional teams in conducting the design, development, testing, and deployment of various software applications. Oversee efficient allocation of resources to meet budget parameters. Provide strategic direction and training to team leads to enhance their ability to coordinate the work of individual team members, facilitate performance assessment, and delegate project assignment.

T-MobileSr. Manager, Customer Delivery

Jul. 2005 - Aug. 2011Bellevue, Washington, United States•Accountable for the work of a recognized organizational unit and manages the resources and materials needed to perform the work of the unit. •Independently prioritize workload and issues applying company goals, directives and values to ensure that the most important issues are worked first and the most important needs of the business are given top priority and set priorities for an entire team. •Initiate hiring process, customize job postings, review resumes and Coordinate with HR to manage the hiring process. •Define and communicate executive level assessments, impact analysis and prioritization based on customer and stakeholder input, independent experience, logical conclusions, and knowledge of company objectives and values. •Build, maintain and enhance cross-functional relationships throughout the enterprise and up and down throughout the lines of the business organizational structure. •Effectively work with stakeholders and partner organizations to make concessions and tradeoffs based on customer and stakeholder input, independent experience, logical conclusions, and knowledge of company objectives and values. •Develop a strong knowledge of the needs and values of our customers and partners and use that knowledge to directly drive decisions, priorities, and actions. •Lead meetings and exert positive influence on others toward the maintenance and improvement of the systems, business area, and customer experience with which they work. •Responsible for planning and controlling budget expenditures for the team such that they operate within departmental budget guidelines. Setting starting salaries, adjusts pay rates, and approving PTO and leaves. Determines employee eligibility for promotion or other status changes. •Ensure performance management adherence, processes and timelines. Perform self-assessment and participate in review process. Conducts performance reviews and Performance Improvement Process.

T-MobileInformation Technology Manager

Feb. 2000 - Jul. 2005Bellevue, Washington, United StatesPrincipal strategist for multiple large-scale enterprise projects including the development and rollout of several internal and external contact center projects. Oversaw operations involving the recruitment, screening, training, performance assessment, and coordination of employees in the delivery of systems, desktop, and technical support service for contact center environments.

AT&T WirelessVarious Management Roles

Mar. 1988 - Jan. 2000•Sales support to internal sales teams and partners and project delivery •Managed revenue and expenses for numerous service produce lines •Identification of new value based services in emerging and existing mobile communication markets; creation of marketing successes for existing and new product lines. •Designed and implemented the customer support infrastructure for National Accounts program. •Responsible for supporting corporate account wireless needs by providing dedicated account service, billing and coverage resolution, designing and implementing new programs to benefit the needs of our customers. •Technical verification of business proposals, RFP’s and competitive analysis

Intch is a Professional Networking App for the Future of Work

300k+ people

130+ countries

AI matching

Get Intch if you'd like to

📝

Get Recommended to New Customers

👋

Connect with Like-Minded People

💸

Raise Capital

🚀