MedibankSenior Project Manager
Dec. 2018 - Oct. 2021Docklands, Victoria, Australia · HybridLed the successful delivery of major projects through agile methodologies, overseeing cross-functional teams spanning the breadth of the company. Reporting through to the Customer Portfolio team, I proactively engaged with business and technical stakeholders ensuring transparent communication of progress and expectation management. Notable achievements include: - Delivery of Private Health Insurance Reforms to the ahm business. Mandatory regulatory reforms for all PHI's.
- Delivery of Medibank Premium Review FY20 & FY21. End to end delivery of annual review to members - cross-functional delivery across Portfolio, Marketing, Fulfilment, Core System, Digital, Testing and Customer Channels. Agile delivery approach.
- Delivery of FY20 Tax statement project across Medibank and ahm. End to end delivery, cross-functional teams across Enterprise Data, Marketing, Fulfilment, Customer Channels and Core Systems. - Responsible for delivery across cross-disciplinary teams and outcomes for respective platforms - Focal point of contact to the business and leadership teams for the projects
-Facilitating quarterly planning to ensure all business objectives are translated into a coherent delivery plan