Requests
17
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Network Power<100 people
Roles
✔️75%
IT
🧨75%
Consulting
💸50%
Marketing
Geos
🇿🇦75%
South Africa
Work Background
HCL TechnologiesGeneral Manager
Nov. 2021South Africa
HCL TechnologiesGlobal Service Delivery Director
Nov. 2019South AfricaAccountable to ensure the Service Delivery of contracted service to our client globally. Service include all Server and Cloud computing, Global network connectivity covering LAN, WAN and DC. We also deliver Field Services for desktop support in multiple regions with a multi language service desk in Poland.
We support our client with a large team out of India and required minimal staff on client premises. Current supporting regions is in South Africa, Europe with a large presence in Germany and smaller locations in Asia. North America has a large investment and growing concern for our client. Our Service aim is to ensure we understand our clients ICT needs and align innovative solutions to ensure lower cost of operations and a continues automation of task to consistently improve services and end user experience.
HCLTechEnterprise Architect (Sasol)
Sep. 2017 - Nov. 2019Johannesburg Area, South AfricaResponsible for identifying ICT opportunities during customer engagement. Research relevant technology trends that will benefit the customer on the defined organizational strategic journey. Create Business cases and proposals.
Align and influence Client Architecture to achieve Cloud and Digital strategies while delivering a clear roadmap of Business and ICT changes and mature the correct elements as the Business adopts to change
Vendor negotiations
HCLTechInformation Technology Contractor
Dec. 2016 - Nov. 2019Johannesburg Area, South Africa
Tracker Connect (Pty) LtdHead: IT Infrastructure
Nov. 2016 - Jul. 2017RandburgReporting to the Executive – Strategy, EPMO and IT Infrastructure responsible to lead, develop and oversee a team of IT professionals, responsible for Data Centre, Microsoft Systems, VMWare, Telephony, Service Desk, DBA, Networking, Security, 24x7x365 NOC and ICT Procurement.
Responsible to ensure that functional governance, best practices processes and procedures are defined built and implemented with measurement to ensure adoption. Align business supporting process and procedures with Infrastructure, Development and BI
Contribute to the continual re-evaluation of deployed IT systems, assessment of new technology, identify continuous improvement opportunities and support budget & financial planning for IT systems
SOW ConsultingDirector
Sep. 2015 - Nov. 2019HartbeespoortSOW Consulting specializes in the ICT Industry. We consult to deliver specialised projects and ensuring change and change communication happens in your organization. Thereby delivering your project with the measured results you require to proof the success or failure of the project.
SOW Consulting can also assist in defining your Risks and creating a Risk Plan to improve your ICT.
We have the required skills to assist in defining your IT strategy is aligned to your corporate strategy to support your business to all its demanding needs.
We will also assist in creating your operational plan to deliver the KPI's and actions to your management teams. We will also assist your management teams to create the short term deliverables for the operational staff. SOW Consulting has SIX Sigma skills to assist you in defining your process problems and find the root causes to the challenges. We have the skills to assist in building reporting frame works with multiple complex data sets and deliver the reporting you require. We will then work with your development house to implement and standardize the reporting outputs.
Bytes Systems IntegrationGeneral Manager ISP Core
Apr. 2015 - Aug. 2015MidrandManage the ISP Core team
Manage Availability, Capacity for all ISP Managed Services, ISP Network Manage DR, BCP
Contract Negotiations
Manage Cost of Sale
ISP Architecture Design
Cloud Computing Architecture and Run Operational
Altech Autopage CellularGeneral Manager ISP Technical Services
Oct. 2014 - Mar. 2015Midrand• Manage the Internet Service Provider operational teams nationally
• Manage Availability, Capacity for all ISP services
• Manage Disaster Recovery and Business Continuity Process
• Contract Negotiations, vendor selection, product selection and vendor management
• Manage Cost of Sale by implementing Availability and Capacity management. Thereby utilizing the “Just in Time” principal to manage business costs and ultimate lower cost of ownership.
• ISP and Enterprise Architecture Design
• Cloud Computing Architecture Design
• Cloud Computing operational management within Internet Service Provider Network
• Internet Service Provider product management, development • Technology review and proactive management of upgrade, replacement or removal
• Risk management with input to project prioritization
• Cost and Budget management
• KPI and performance management
• Presentation of IT delivery, strategy and risks
• Lead technology workshops involving business to define system requirements or process improvement, optimization or automation.
• Implementation of ITIL and implementation and improvement of Service Desk systems
• Implementation and delivery of Service Management systems to manage service delivery, availability and ultimately capacity
Altech Autopage CellularGM Infrastructure
May. 2013 - Oct. 2014Midrand• Manage the Enterprise Network and Systems infrastructure teams both local and national
• Manage the Internet Service Provider operational teams
• Manage Availability, Capacity for all ISP Managed Services, ISP Network and Enterprise systems and networks
• Manage DR, BCP for both Internet Service Provider and Enterprise network
• Contract Negotiations, vendor selection, product selection and vendor management
• Manage Cost of Sale by implementing Availability and Capacity management for ISP and Enterprise networks. Thereby utilizing the “Just in Time” principal to manage business costs and ultimate lower cost of ownership.
• ISP and Enterprise Architecture Design
• Cloud Computing Architecture Design
• Cloud Computing operational management within Internet Service Provider Network
• Internet Service Provider product management, development • Technology review and proactive management of upgrade, replacement or removal
• Risk management with input to project prioritization
• Cost and Budget management
• KPI and performance management
• Presentation of IT delivery, strategy and risks
• Lead technology workshops involving business to define system requirements or process improvement, optimization or automation.
• Implementation of ITIL and implementation and improvement of Service Desk systems
• Implementation and delivery of Service Management systems to manage service delivery, availability and ultimately capacity
Altech Autopage CellularExecutive - Core ISP
Mar. 2012 - Apr. 2013MidrandAvailability and Capacity Planning of the ISP network and managed services.
Contracts Negotiation.
ISP network Architecture
Core Systems management
Core Systems Architecture
xaaS Service Architecture and management
Altech Technology Concepts (Pty) LtdHead Technical Manager
Dec. 2006 - Feb. 2012South AfricaTechnical Team Management from Service Desk to Specialist Engineers within the ISP industry. We tested built and deployed new technologies for clients according to the clients requirements within the constraints of networking. Built and deployd Multiple SaaS system from Antispam, Antivirus, Content Filtering, Hosted Email, Firewalls and web hosting.
IaaS built on VMware as the first VSSP in South Africa. Microsoft products licensed on the Microsoft SPLA Agreement. Built Altech Technology Concepts to a first Tier ISP as a new network within 6 months. Additional Roles include Product and Development Teams and the Solution Architecture teams.
Business ConnexionRelease Manager
Jan. 2001 - Dec. 2005Implemented ITIL 2 Release Management as a new department within Business Connexion for Multiple outsourced clients.
Business ConnexionNetwork Manager
Feb. 1999 - Feb. 2001RosebankManaged, planned and project managed the campus rebuild of a network spanning multiple building and business units. The structured LAN deployment was for 3500 users and the Data Centre was the core hub for all internet facing communication and shared services. Should the deployment fail the effect would have impacted the complete business of 10 000 plus users and external vendors.
ServutronSenior Engineer
May. 1994 - Jan. 1999CenturionSupport on Microsoft Servers and desktops - MCSE
Support Exchange 5.5
Linux Support and implementation
Sco CUSA
AIX Support
DG/UX Support
Data General Server and mainframe Hardware Support
IBM Server Hardware Support
HP Server hardware Support
Primary Clients Sasol and Local Governments
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