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Work Background
SynoptekCTO
Apr. 2024Boston, Massachusetts, United States
SynoptekCTO & SMB CIO
Dec. 2022 - Apr. 2024Toronto, Ontario, Canada(Previously Optistar / VTX Consulting Services)
Forbes Technology CouncilOfficial Member
Dec. 2022Official council member of the Forbes Technology Council, an invitation-only organization for senior thought leaders and influencers in the technology space.
SynoptekSMB Chief Information Officer (Optistar / VTX Consulting / The VERTEX Companies, Inc.)
Oct. 2022 - Dec. 2022Toronto, Ontario, Canada
European CommissionClimate Pact Ambassador
Oct. 2022
SynoptekSMB Chief Information Officer (Optistar / The VERTEX Companies, Inc.)
Jul. 2022 - Oct. 2022European Union
SynoptekSenior Consultant (Optistar / The VERTEX Companies, Inc.)
Oct. 2021 - Jun. 2022Boston, Massachusetts, United StatesServing 14 portfolio organizations in the engineering, real estate, airline, wealth management, and healthcare industries as their fractional Chief Information Officer. Management & Technology Strategy Senior Consultant in the Information Technology Consulting Group at Optistar Technology Consultants, the technology division of The Vertex Companies, Inc. (Optistar was later acquired by Synoptek LLC and became a Synoptek business unit.)
SynoptekConsultant (Optistar / The VERTEX Companies, USA)
Nov. 2020 - Oct. 2021Boston, Massachusetts, United StatesConsulant with the Information Technology Consulting Group at Optistar Technology Consultants, the technology division of The Vertex Companies, Inc. (Optistar was later acquired by Synoptek LLC and became a Synoptek business unit.)
MassaroConsultant, OTIS Elevator Company World Headquarters
Jan. 2020 - Dec. 2020Connecticut, United States• Consolidated global teams reporting and training structure, reducing workflow redundancies and developing new KPIs
• Supported key global initiatives and executive operations liaising with multiple team members for process improvement initiatives
MassaroData Analyst & Project Delivery, US Boston Capital Corporation
Jan. 2020 - Dec. 2020Lincoln, Massachusetts, United States• Assessed and audited firm-wide IT infrastructure and applications, presenting a roadmap to maturity and developing consolidation recommendations
• Developed plan to maximize outcomes for critical project implementation; audited cybersecurity FINRA/SEC/CCPA compliance; assessed governance framework
MassaroConsultant
Oct. 2019 - Oct. 2020East Coast
Embassy of India, Washington DCLeadership Team (Student Hub)
Apr. 2019 - Jul. 2020Boston, Massachusetts, United States• Built national ‘Student Hub,’ establishing objectives, creating web presence & developing offerings to support 200k Indian students in the U.S. • Directed 10+ initiatives as core education team member; plan COVID-19 and crisis response, cadence of communication, and deploy/supervise crisis helpline • Managed 60+ volunteers; administered all IT assets; lead projects manager achieving high volume of engagement; hosted interviews; provided logistical support for Prime Minister Event in Houston • Connected with science, culture, citizen-engagement ministries, agencies and officials, advised officials, and managed sensitive projects and data
MassaroConsultant, United Technologies (now Raytheon Technologies)
Jan. 2019 - Dec. 2020Massachusetts, United States
KPMGManagement Consultant - Intern
Apr. 2018 - Aug. 2018• Executed projects in large-scale business transformation, assisting clients in due diligence processes for M&A transactions
• Evaluated and streamlined IT infrastructure, policies, and operations for several IT and finance firms, including a Fortune 100 bank, to align their goals and mitigate risk
Clark UniversityTeaching Assistant for Applied Physics / MG Engineering - Physics Department
Jan. 2018 - Dec. 2018• Assisted faculty and supported students with coursework, programming, and applied physics projects for 200-level course
Clark UniversityStudent Researcher - Physics Department
Aug. 2017 - May. 2019Greater Boston Area• Designed scalable, low-cost D.C. switch designed to make power systems circuits safer, cost less, and be more efficient
• Experience with Clark’s Microgrid, encompassing solar panels, wind turbines, batteries, weather stations and interfaces
The TJX Companies, Inc.Operations / Engineering Intern
May. 2017 - Aug. 2017Greater Boston Area• Reduced department’s CPU by 12% with proposed workflow and presented recommendations to VPs to improve building wide KPIs • Led cross-shift engineering project that mitigated US$100k p.a. in losses, innovated new workstation and implemented restructured SOPs
• Directly supervised and strategized operations of an 85-associate department, processing US$25m in merchandize every month
Clark UniversitySafety Escort Executive - University Police
Feb. 2017 - May. 2018Greater Boston Area• Provided university community with point-to-point transportation for safety and security
• Dispatched strategized routes in inclement weather, assessed road conditions, and distributed up to 200 calls/hour between 4 vans for maximum efficiency in real-time
Clark UniversityStudent Technician - Student Leadership & Programming
Aug. 2016 - May. 2019Greater Boston Area• Staffed campus shows & professional events, including designing and operating audio, visual & lighting equipment and software with minimum lead times
Clark UniversityAmbassador / Intern - Akademos, Inc.
Aug. 2016 - May. 2018Greater Boston Area• Conducted marketing research and worked on special projects, hitting goal of 60% yield by 5th semester week mark
• Advised first years, upperclassmen, and their parents on processes for newly transitioned online bookstore
Clark UniversityStudent Assistant - University OneCard Office
Aug. 2016 - May. 2018Greater Boston Area• Administered access IDs to faculty, staff and students, including technical & access troubleshooting and database management
• Conducted special projects for chief budget officer and liaised with University police and Human resources on legal matters
Clark UniversityIntramural Referee / Staff - Athletics Department
Aug. 2016 - May. 2017Greater Boston Area• Prepared league schedules and refereed intramural soccer, basketball, and volleyball games • Set up and managed field and equipment
Clark UniversityOutreach Representative / Ambassador - Admissions
Aug. 2016 - May. 2017Greater Boston Area• Advised and engaged with prospective students, admits, and their families globally in 31 states and 12 countries
• Interviewed students and made recommendations to the Admissions Committee
HSBCAnalyst
May. 2016 - Aug. 2016
Clark UniversityAnalyst / Modelling Intern - Sustainable Clark
Jan. 2016 - May. 2016Greater Boston Area• Created modified recycling and residence hall collection plan to reduce carbon footprint by 15%
• Reported University metrics to the Department of Energy and worked towards certification standards
• Modeled projects and programs to hit University netzero 2030 plan
Clark UniversityStaff / Host - Commencement / President's Office
Sep. 2015 - May. 2017Greater Boston Area• Hosted honorary degree recipients including CEOs and Senators • Assisted the Office of the Dean of the College and the President’s Office in university-wide Commencement exercises, working with faculty, trustees, staff, parents, and students
CASE GroupConsultant
Aug. 2015 - May. 2019Global• Promoted from ‘Associate’ after coordinating US$9.8m of orders for coal gasifiers and cyclonic separators in five countries
• Performed a range of management consulting services, including researching technologies, risk assessment, business transformation, change management, and project management
• Increased client profitability up to 35% by inspecting sites and devising proposals that integrate CASE Group engineering technologies
• Trained client teams of 12 engineers during turn-key project commissioning and assisted corporate team in CAD and SimScale modelling
(Position seasonal)
CERNIntern
May. 2015 - Aug. 2015Geneva Area, Switzerland
ExtramindsChairman / Director
Jan. 2015 - Dec. 2020RemoteStepped down as CEO for university. Remain a director, providing guidance and leadership to the organization with responsibilities for key management decisions.
ExtramindsCEO / Director
May. 2012 - Aug. 2015New Delhi Area, India• Launched start-up to increase equitable access to high-quality, top-tier school curriculum in rural areas; achieved US$1.6m p.a. revenue • Raised US$430k in 2 years, oversaw 30-person development team, and coordinated private- and public-sector collaborations
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