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Network Power<100 people
Roles
🔥50%
Startup Founder
✔️37%
IT
🧑💼37%
C-level Executive
Geos
🇨🇦12%
Canada
🇬🇧12%
United Kingdom
🇬🇹12%
Guatemala
Work Background
ZTE CorporationSales Director
Feb. 2023Guatemala · On-siteIn my current position as Sales Director at ZTE Corporation, I lead PON and FTTx solutions, driving the expansion and strengthening of these technologies in the region. My focus is on driving sales growth, managing key client relationships, and establishing a robust partner ecosystem, resulting in a significant increase in sales and a greater presence of the company in the market. Key accomplishments:
- Leadership in the implementation and expansion of PON and FTTx solutions, consolidating ZTE as a reference in these technologies.
- Development of sales strategies resulting in capturing new market share in the Fixed Networks and Energy sector.
- Establishment of a solid partner ecosystem, which drives significant regional sales growth.
- Fostering lasting relationships with key decision-makers, ensuring a deep understanding of their needs and providing tailored solutions.
- Effective collaboration with multidisciplinary teams to identify and capitalize on business opportunities, contributing substantially to the organization's success.
Xetechs GroupChief Executive Officer
Jan. 2023Guatemala · RemoteI envisioned Xetechs Group as a business ecosystem encompassing three innovative entities: Xetechs, a cutting-edge tech solutions firm empowering businesses in Latin America and the Caribbean on their digital transformation journey; XRecruit, an AI-driven recruitment platform; and TuaniX, a disruptive digital marketing agency redefining brand-audience interaction in the digital landscape. Each of these initiatives reflects my passion for technological innovation, visionary entrepreneurship, and the creation of strategic alliances that yield tangible market impact. Key Accomplishments: • Spearheaded strategic planning and execution that propelled the group into a competitive market position.
• Established and nurtured high-value strategic partnerships, fostering a network of collaborative alliances.
- Drove a culture of innovation, leading to the development and launch of trendsetting digital solutions.
• Acquired significant funding through adept negotiation, fueling further innovation and business expansion.
• Demonstrated exemplary leadership, fostering a dynamic, performance-driven, and cohesive team environment.
• Successfully navigated complex market challenges, ensuring sustained growth and resilience of the group's ventures.
• Leveraged a forward-thinking approach to identify and capitalize on new business opportunities, ensuring a strong market presence.
XETECHSCEO
Jan. 2017 - Oct. 2023Guatemala · RemoteAs the Founder and CEO of Xetechs, I am dedicated to revolutionizing the digital transformation of SMBs with cutting-edge technology solutions and a customer-centric approach. Xetechs is a leader in Odoo Implementation and Customization and Virtual Assistant Services. Key Responsibilities: • Develop and execute strategic growth plans to expand market presence
• Build and lead high-performance teams to drive customer satisfaction and growth
• Forge strategic partnerships to strengthen the company's competitive position
• Continuously innovate to bring value to customers and stakeholders Key Achievements: • Successful expansion across North, Central, and South America, and the Caribbean, resulting in a 1300% revenue growth in 5 years
• Built a team of experts focused on customer satisfaction and delivering exceptional results
• Established strategic partnerships with key industry players to solidify the company's market position As an accomplished entrepreneur and business leader, I strive to create lasting impact on the global SMB community and leverage my skills and expertise to help organizations thrive in today's digital world.
HuaweiKey Account Manager
Jan. 2017 - Feb. 2023GuatemalaAs an ICT Account Manager at Huawei Telecommunications Guatemala, I led a multicultural sales team to identify and develop sales opportunities in Mobile Network, Cloud, and B2B solutions. I was responsible for managing B2B sales and product teams across Wireless Network, Core Network, Cloud, and Information Technology. Key Responsibilities: • Led and developed a diverse sales team to drive revenue growth in Mobile Network, Cloud, and B2B solutions
• Oversaw B2B sales and product teams for Wireless Network, Core Network, Cloud, and Information Technology
• Acted as Project Director for strategic Huawei projects, managing development from inception to completion
• Maintained effective communication with CXO-level executives and stakeholders to ensure alignment and collaboration
• Coached, mentored, and supervised pre-sales and delivery teams to optimize performance and achieve business objectives Key Achievements: • Consistently drove over 60M USD in annual sales revenue
• Successfully led strategic projects, ensuring timely completion and high-quality outcomes
• Cultivated strong relationships with CXO-level executives and stakeholders, fostering trust and collaboration
• Empowered pre-sales and delivery teams, driving their professional growth and increasing their performance
• Successfully negotiated the 5G network deal, further strengthening Huawei's position in the Guatemalan telecommunications market By leveraging my strong sales and project management skills, I strived to contribute to Huawei's continued growth and success in the ICT industry.
Ciao TelecomIT Consultant
Mar. 2016 - Jul. 2017Boca Raton, Florida, United StatesAs an IT Consultant at Ciao Telecomm, I was instrumental in shaping the company's ICT strategy and setting strategic goals for the department. My expertise in VoIP technology and business case development contributed significantly to the company's technological advancement and growth. Key Responsibilities: • Developed the company's ICT strategy and set strategic goals for the department, driving overall technological advancement
• Crafted the VoIP strategy, overseeing the implementation and maintenance of the VoIP Softswitch, ensuring optimal performance and reliability
• Conducted business case development and feasibility studies for new technology implementations, supporting informed decision-making Key Achievements: • Successfully shaped and executed the company's ICT strategy, aligning with organizational goals and promoting growth
• Implemented and maintained the VoIP Softswitch, enhancing the company's communication capabilities and reducing operational costs
• Enabled the adoption of innovative technologies through well-researched business cases and feasibility studies, driving the company's competitive edge By leveraging my technical expertise and strategic planning skills, I played a pivotal role in driving Ciao Telecomm's technological progress and enabling the company to stay ahead in the rapidly evolving ICT landscape.
HuaweiSr. Program Manager
Aug. 2014 - Jan. 2017GuatemalaAs a Senior Program Manager at Huawei Telecommunications Guatemala, I led cross-functional and multicultural project teams in Mobile Network, Cloud, and Software Development, ensuring program goals were met. I managed over 50 team members, collaborating with project sponsors, teams, and managers to plan and develop project scope, deliverables, resources, work plans, budgets, and timelines. Key Responsibilities: • Led project teams to achieve program goals in Mobile Network, Cloud, and Software Development projects
• Collaborated with project sponsors, teams, and managers to plan and execute new initiatives
• Managed program and project teams for optimal ROI and coordinated cross-project initiatives
• Developed and managed project budgets, ensuring delivery against business goals and objectives
• Served as the point of contact for vendors and manufacturers, ensuring timely, on-budget project delivery
• Worked with other program managers to identify risks and opportunities across multiple projects
• Analyzed, evaluated, and mitigated program risks, and produced program reports for management and stakeholders Key Achievements: • Successfully managed and delivered complex, large-scale projects in Mobile Network, Cloud, and • Software Development domains
• Fostered strong relationships with vendors and manufacturers, ensuring smooth project execution
• Identified and mitigated program risks, ensuring timely project delivery and meeting business objectives
• Collaborated effectively with cross-functional teams and stakeholders, driving efficiency and improving overall program performance By leveraging my strong program management skills, I contributed to Huawei's strategic projects' successful execution and helped drive the company's growth in the ICT industry.
TELUS InternationalSr. Project Manager
Dec. 2012 - Aug. 2014GuatemalaAs a Senior IT Project Manager at Telus International, I effectively managed and delivered projects for customers in the USA, Canada, and Europe. Leading a team of over 15 technology professionals, I developed a comprehensive project management process for large, complex, and resource-intensive IT projects, ensuring their successful completion within budget and time constraints. Key Responsibilities: • Managed and delivered IT projects for customers across the USA, Canada, and Europe, ensuring customer satisfaction and project success
• Led a team of 15+ technology professionals, fostering a collaborative and high-performance environment
• Developed and implemented a comprehensive project management process for large, complex IT projects
• Worked on multiple projects simultaneously, designing and implementing solutions for various departments
• Contributed to process optimization initiatives within the PMO, enhancing efficiency and effectiveness
• Managed communication with key stakeholders, ensuring transparent and timely updates Key Achievements: • Successfully delivered complex, large-scale IT projects within budget and time constraints, meeting client expectations
• Enhanced project management processes, contributing to the overall success and efficiency of the PMO
• Fostered strong stakeholder relationships, enabling clear communication and driving project success By leveraging my project management expertise and strong leadership skills, I played a pivotal role in delivering successful IT projects for Telus International and its clients, driving growth and enhancing the company's reputation in the industry.
HuaweiProject Manager
Apr. 2011 - Dec. 2012Guatemala• Manage and deliver projects for customers in the USA, Canada and Europe
• Manage a team of over 15 technology professionals and develop a comprehensive project management process for a large, complex, and resource-intensive IT project • Work on multiple projects with minimal supervision, designed and implement solutions for multiple departments, and successfully completed projects within budget and time constraints.
• Contribute to process optimization initiatives within the PMO.
• Manage communication with key stakeholders.
HuaweiCustomer Support Manager
Jan. 2010 - Apr. 2011Guatemala• Implemented the Helpdesk solution to handle customer support requests.
• Worked with the customer to create a customer support process and increased the SLA fulfillment rate by 100%.
• Provided training and guidance to implement the agreed processes in all other rep offices in the region.
• Manage relationship and communications with key stakeholders.
• Manage and resolve conflicts with customers.
• Develop and present performance reports to CXO level.
HuaweiCore Network Engineer
Jan. 2008 - Dec. 2010GuatemalaWCDMA-PS & Datacomm Engineer, in charge of new design & deployment of the 3G network, provide customer support and network maintenance.
AtlantelInformation Technology Engineer
Nov. 2005 - Aug. 2008• Managed the company’s IT infrastructure; migrated the company’s VoIP platform to a new vendor solution; implemented firewall and antivirus.
• Conducted troubleshooting for computer hardware and software issues.
• Kept the network up and running for all remote employees, remotely managed the server, and implemented new systems.
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