AmazonSoftware Development Manager, Amazon Music Division
Jul. 2020San Francisco, California, United StatesAmazon is a multinational technology company with 1.5M+ employees and $574.8B in revenue in 2023. It operates Amazon Music, a music streaming platform and digital music store with 55M+ subscribers. In my role, I drive several initiatives to improve data quality and integrity for Amazon Music. My team developed an IQR-based data quality technique, reducing manual monitoring, decreasing false alerts by 43%, and cutting data processing latency from 26 to 4 hours. We also introduced 5 new APIs to tackle critical issues like validation errors and event volume inaccuracies. By enforcing schema checks, I ensured 100% network traffic validation without extra costs, which marked a first since 2018, and cut infrastructure expenses by 63%. I led the migration of on-premise hosts to AWS, reducing needed capacity by 33% and saving 62% in infrastructure costs. By introducing the Data Validation Dashboard, I’ve decreased financially impacting data errors from 6.9B to 300M and subsequently reduced the on-call ticket backlog by 90%. Through strategic planning and system deprecation, I achieved hundreds of thousands of dollars in savings. Beyond the technicalities of my role, I excelled in managing and developing our people. Under my leadership, I’ve expanded our team's global presence into 3 continents, including the USA, India, and Mexico. I fostered a culture of continuous development that reduced attrition by 90% and significantly enhanced team performance.