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Work Background
Senior Principal, Business Applications
American Red CrossSenior Principal, Business Applications
Oct. 2023Responsible for overall coordination, status reporting and stability of technology projects and project oriented work efforts of intermediate-size and moderate complexity. Establish the project framework and execute project management processes and methodologies to ensure projects are delivered on time, within budget, adhere to high quality standards and meet customer expectations. Responsible for tracking key project milestones and adjusting project plans and/or resources to meet the needs of customers. Ensure that senior management and all stakeholders are provided with regular project status and performance updates.
Enterprise Agile Coach
Rocket CompaniesEnterprise Agile Coach
Jan. 2019 - Aug. 2023Detroit, Michigan, United StatesInstructed and certified professionals in 30+ SAFe courses in Release Train Engineer, DevOps, Scrum Master, and Product Owner/Product Manager Achieved 68% cycle times reduction and 237% increase in throughput for Rocket Mortgage technology trains and teams through coaching of leaders, Release Train Engineers, and Scrum Masters Transitioned Rocket Mortgage to a demand management framework across product, marketing, and technology departments for strategic alignment and resource optimization Partnered with senior leaders to drive a customer-centric approach in implementing a new product initiative across 3 Rocket companies, aligning strategy with execution to grow business value Guided 3 departments in crafting precise go-to-market strategies and product roadmaps Trained application development teams in the planning, execution and maintenance of large scale projects using DevOps principles and tools
Agile Transformation Lead
Ford Motor CompanyAgile Transformation Lead
Aug. 2016 - Jan. 2019Dearborn, Michigan, United StatesDeveloped and delivered comprehensive training materials and workshops to application development teams to facilitate Agile transformation using the SAFe framework Established and supported communities of practice to promote organizational understanding of Agile roles and principles Coached 70+ Release Train Engineers, Software Developers, Scrum Masters, Business Analysts, and Product Managers on Agile values and Principles for improved practices and artifacts Led Agile transformation by delivering training material and workshops for teams to optimize the delivery of Key Performance Indicators (KPIs) Mentored 6 application development teams to foster a culture of self-direction, inclusivity, accountability, decision-making, conflict resolution, and transparency
Product Manager
University of MichiganProduct Manager
Jan. 2013 - Jan. 2015Ann Arbor, Michigan, United StatesServed as subject matter expertise for products and applications, reducing non-standard incidents by 40% and quickening resolution time for service requests and problems Implemented Agile principles in the product management lifecycle, including Buy/Build, Maintain Repair Operate (MRO), Upgrade, and End of Life (EOL) to optimize quality and efficiency for end users Facilitated DevOps practices by transitioning non-standard work into standard processes for the service desk to streamline workflows Responsible for RFP creation, review, awarding, negotiating, and signing vendor contracts
IT Project Manager
University of MichiganIT Project Manager
Jan. 2012 - Jan. 2013Ann Arbor, Michigan, United StatesManaged project portfolio using Agile methodologies and collaborating with stakeholders throughout the project lifecycle for improved project delivery timelines Developed systems aligned with business goals and IT capabilities to improve functionality Provided oversight for all IT projects within the department, ensuring reduced risks, and issues
Delivery Manager
Visual Compass (VC) Web DesignDelivery Manager
Mar. 2007 - Aug. 2016Ann Arbor, Michigan, United StatesOversaw a team of 10, including development, design, marketing, sales, media, and administration for this web services company Managed all project financials, achieving 100% revenue growth for 4 consecutive years by implementing and championing Agile practices in daily activities Managed application development projects using HTML5, CSS, and JavaScript (Angualr, jQuery, and Bootstrap) Nominated for Small Business Person of the Year at the 2015 Ann Arbor Deals of the Year Awards Guided high-tech funding initiatives as a member of the Ypsilanti City Council’s Local Development Finance Authority board employing change leadership and risk mitigation strategies Employed Agile methodologies expertise to deliver compelling presentations at local technology groups, engaging audiences of up to 250 attendees
Senior Application Developer
University of MichiganSenior Application Developer
Jan. 2007 - Jan. 2012Ann Arbor, Michigan, United StatesDesigned web applications using Java Spring framework, seamlessly integrating databases with Oracle via Hibernate to ensure high performance, scalability, and optimized data access Designed an application development process to standardize efforts and ensure best practices Established a UI committee and design pattern library to drive interface improvements and positively impact the development of applications Led Medical School lean committee, creating initiatives to improve software development processes

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