Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Network Power<100 people
Roles
🔥60%
Startup Founder
💸40%
Marketing
✔️40%
IT
Geos
🇮🇳70%
India
🇷🇺10%
Russia
🇺🇦10%
Ukraine
Work Background
Sunny GroupRetail and IT Operations Manager
Jan. 2023Maun, North-West District, Botswana• Led project management initiatives that enhanced retail operations and IT infrastructure, resulting in an 18% increase in operational efficiency • Optimised operational processes through new strategic plans, which led to a 15% improvement in customer satisfaction scores • Coordinated cross-functional teams to ensure seamless project execution and delivery.
UNICYBERSOperations and Project Manager
Feb. 2022Visakhapatnam, Andhra Pradesh, India• Successfully managed and delivered over 80 cybersecurity and IT training projects with a 95% client satisfaction rate and a 98% on-time completion record • Developed and implemented customised project plans and training programs. • Conducted risk assessments and implemented mitigation strategies to ensure project success. • Collaborated with stakeholders to align project objectives with business goals.
The Q (Shawarma and Burger)Operations & IT Manager
Jun. 2021 - Dec. 2022Doha, Qatar• Optimised operational efficiency by overseeing the project management and implementation of new IT systems, reducing customer wait times by an average of 4 minutes. • Implemented POS systems and streamlined customer service processes, enhancing user experience. • Led a team of IT professionals to maintain system integrity and uptime. • Analyzed operational data to identify areas for improvement and implemented corrective actions.
Cache Peripherals PVT LTDBusiness Development Manager
May. 2018 - Jun. 2021Vishakhapatnam Area, India• Spearheaded strategic sales initiatives and managed client relationships, contributing to business growth. • Collaborated with cross-functional teams to align project goals with business objectives. • Developed and executed marketing strategies to expand market reach and increase revenue. • Negotiated contracts and agreements with key clients, ensuring mutually beneficial outcomes.
Tebodin BilfingerSafety Supervisor
Jan. 2016 - May. 2018Guwahati, Assam, India• Oversaw safety operations for construction projects, ensuring compliance with HSE standards. • Implemented new safety protocols that led to a 30% reduction in on-site incidents and improved overall project safety outcomes • Conducted safety training sessions for staff to promote a culture of safety awareness. • Monitored site activities to identify potential hazards and implemented corrective measures.
Almuzain Gulf Saudi Contracting Co.Shutdown Safety Officer (Contract)
Feb. 2015 - Jan. 2016Al Jubayl, Saudi Arabia• Maintained a 100% HSE compliance record during critical shutdown operations across major oil & gas facilities like S-Chem and Petro Rabigh • Coordinated with project teams to integrate safety measures into project plans. • Conducted safety audits and inspections to ensure adherence to safety regulations. • Developed emergency response plans to address potential incidents. Projects Handled: • S-Chem, Petro Rabigh, APPC, SHARQ
Quick HealTechnical Support Engineer
Jun. 2014 - Feb. 2015Visakhapatnam, Andhra Pradesh• Provided technical support for cybersecurity solutions, enhancing customer satisfaction. • Assisted in the implementation of IT projects, contributing to improved service delivery. • Resolved technical issues and provided training to clients on product usage. • Collaborated with development teams to identify and address software bugs.
Intch is a Professional Networking App for the Future of WorkSee more people like Rafi on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
1025955 people
15
Business process lead @ Tata consultancy Services
212
AI Marketing Automation and Digital Strategist @ GV Shri
22
Founder @ Accession
273318 people
41
Business Analysts - Customer Service @ Leadsquared
18
Founder & CEO @ GVM Technologies LLC
61
Senior Project Coordinator @ Odysseus Solutions