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Work Background
Maison LamassuArea Retail Sales Manager
Feb. 2024United Arab EmiratesResults-Driven Luxury Retail Leader 15+ years of driving sales growth, delivering exceptional customer service, and leading high-performing teams in the Luxury Retail industry. Leveraging exceptional communication, leadership, and organizational skills to consistently grow day-to-day profits. Strong knowledge of luxury fashion and luxury home industry in the Middle East region and the United States.
*Sales leadership and team management *Customer relationship building and retention *Sales strategy development and execution *Showroom operations management *Inventory management and budgeting *Merchandising and visual display *Market research and competitor analysis *Collaboration with cross-functional teams
*CRM
*Business Development *Key accounts management
*Collaboration with interior design, architects and developers to boost sales and maintain close key relationships
Bloomingdale's Middle EastAssistant Retail Manager
Jun. 2023 - Jun. 2024Dubai, United Arab Emirates
Bloomingdale's Middle EastDepartment Manager
May. 2016 - Jun. 2023Dubai, Dubai, United Arab EmiratesDepartment management, brand management, team management, customer retention, driving for results and maximum impact. Team Leadership with focus on sales and customer delight. Recruiting new talent and development. KPI management, budgeting and inventory control
Bloomingdale's Middle EastStore Supervisor
Nov. 2014 - Mar. 2016Dubai, United Arab EmiratesTeam management, team training, and development, customer service and satisfaction, problem solving and negotiation. Microsoft office, Excel, PowerPoint, Oracle BI.
Bloomingdale's Middle EastSales Professional
Oct. 2012 - Nov. 2014Dubai, United Arab EmiratesReaching set targets, customer service, customer retention, customer recruitment, aftersales service and follow up. Brand standards, brand knowledge and analysis to drive sales.
Dr Pepper Snapple GroupNortheast Iowa area Sales Manager
Apr. 2010 - Aug. 2012Dubuque, Iowa, United StatesSales manager in charge of Northeast Iowa, Northwest Wisconsin and Northwest Illinois region. Driving sales by consistently checking store standards and merchandising. Responsible for product deliveries and running promotions as per the company policy. Prospecting new bending machine locations and maintenance of products and machines. Hitting monthly sales targets by collaborating closely with business owners and our customers.
Dr Pepper Snapple GroupMerchandiser
Feb. 2008 - Apr. 2010Dubuque, Iowa, United StatesMaintaining displays within Northeast Iowa stores. High volume and high intensity work. Driving sales by displaying every product. Maintain freshness of the products by checking expiration dates consistently. Assist sales managers with product orders and report any issues.
Dr Pepper Snapple GroupWarehouse Specialist
Jul. 2007 - Feb. 2010Dubuque County, Iowa, United StatesLoading and offloading inbound trucks fill is products. Arranging products in the warehouse. Forklift operator, Picking and loading sales route trucks with ordered products. Maintenance is warehouse standards and guidelines.
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