ECRGROUP® ChileDirector of Service Platforms
Sep. 2018 - Jan. 2022ChileFrom the Quality and Services Management, my focus is on the implementation of Technological Service Platforms for the Retail world (management and execution of the point of sale), in addition to supporting and accompanying, to all areas of the company, in the design and implementation of improvements in its processes from the technological and innovation perspective. What inspires me most about my work is the possibility of having conversations that impact, in a creative way, the solution of problems and thus articulate, as a team, what will be the actions to be taken and the steps to follow; make things happen. The above has taught me to find the words and the precise moments to transmit, both my ideas, as well as those of the teams in which I participate and / or lead. Also, I have allowed myself to deploy my knowledge in various disciplines and domains, always seeking comprehensiveness and strategic vision from my position in the company. I'm a member of the Data Warehouse and Digital Transformation Committee.