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Network Power<100 people
Sales & BizDev
Work Background
Business Growth Strategist
SEVEN®Business Growth Strategist
Jun. 2016Ukraine, LvivAs a Business Growth Strategist, my primary responsibilities encompass not only overseeing and managing the business development department but also fostering efficient collaboration between various departments within the organization. This integrated approach ensures the identification and development of tailored solutions for clients across diverse industries, such as healthcare, education, and business services. In addition to facilitating cross-functional collaboration, I actively identify and report on business opportunities in target markets. By developing strategy, tactics, sales plans, and profit targets, I analyze and choose appropriate strategies aligning with our company's growth objectives and our clients' goals. Working closely with teams across the organization, I ensure our clients receive customized, competitive offers that address their unique needs and challenges. Through seamless communication and collaboration, I drive strategic growth initiatives and help businesses in the healthcare, education, and business service sectors propel forward.
Sales manager, Lead generator
SEVEN®Sales manager, Lead generator
May. 2015Ukraine, LvivSearch for opportunities utilizing subscribed to resources, internet search engines, registration with organizational bid lists, etc. Continually research and identify new lead generation resources and updates to refine existing resources’ search engines. Full understanding of project status, project timelines and market segment opportunities. Coordinate lead distribution with inside sales, project managers, and outside sale representatives
Resource manager
SEVEN®Resource manager
Sep. 2016 - Jul. 2017Lviv
Call Center Representative
VodafoneCall Center Representative
Apr. 2013 - Apr. 2015Ukraine, LvivOffer superior quality of Service to Vodafone Customers, through handling inbound and outbound contacts in order to exceed their expectations and to assure their satisfaction. Providing High customers with a great experience through a proactive, customized, personalized relationship mainly via phone contact. To manage their assigned/ dedicated accounts, addressing their issues proactively, maintaining/ increasing revenue, and minimizing churn.
Inbound Call Center Agent
Kyivstar GSMInbound Call Center Agent
Sep. 2009 - Sep. 2011Ukraine, LvivAnswer incoming calls from customers, answer inquiries and questions, handle complaints, troubleshoot problems and provide information, assist customers with their enquiries. Provide a high level of personalised customer service. Informs clients by explaining procedures, answering questions, providing information. Updates job knowledge by studying new product descriptions, participating in educational opportunities.
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