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Work Background
Director
The Clearing, Inc.Director
Jan. 2019 - May. 2024Washington DC-Baltimore AreaAs the third employee in corporate history, I played a key role in growing the firm to its current size of 130 employees with revenue of $30M. Directing operations, I lead business process improvement and efficiency, and I oversee multiple departments (IT, Visuals, Office Services), ensuring outstanding customer experiences while maintaining compliance with government regulations and security protocols. I also coach and mentor executive clients and project teams, including members of the Senior Executive Service at the Department of Justice (DoJ). • Managed P&L for $25M portfolio of diverse projects, achieving predicable and consistent profitability. • Served as lead for Emergency Response Team and throughout pandemic response. • Led development and management of enterprise and business function indirect budgets, coordinating with budget holders, approvals, and shifts necessary during CR/shutdown periods. • Spearheaded Policy and Family Products initiatives, including integration of Defense POW/MIA Accounting Agency, championing major effort to improve relationships with families of lost service members. • Cultivated strong relationships with executive clients at General Services Administration, recommending IT decisions and stakeholder communication strategies. • Developed trust and momentum across complex stakeholder environment of Federal Aviation Administration lines of business, translating complex information into simplified graphics and associated narratives.
Senior Principal
The Clearing, Inc.Senior Principal
Apr. 2017 - Dec. 2018
Principal
The Clearing, Inc.Principal
Jun. 2009 - Mar. 2017
Director of Special Projects
Tysons FordDirector of Special Projects
Oct. 2006 - Jan. 2009Vienna, Virginia, United StatesI played a key role in increasing the company revenue by identifying profitable business opportunities and developing long-term business growth strategies. Developing our franchise e-commerce strategy, I also oversaw multimillion-dollar residential and commercial real estate investments. • Executed targeted marketing approaches to generate new business opportunities, developing web content and traditional strategic communications collateral, yielding 4x increase in government sales. • Led strategic process improvements, designing enterprise inventory tracking processes for wholesale and accounting operations, along with analytics and technical reporting. • Designed, developed, and delivered coaching and performance support programs for executive management.
Senior Consultant
Touchstone Consulting GroupSenior Consultant
Jun. 2004 - Oct. 2006
Project Manager, School of Business
George Washington UniversityProject Manager, School of Business
Aug. 2002 - Jun. 2004
Owner
KBK Management Consulting, Sydney AustraliaOwner
Oct. 2000 - Oct. 2001
Student Services Manager
St. Mark's International College, Sydney AustraliaStudent Services Manager
Jan. 2000 - Oct. 2000
English Language Consultant
Zenken International Academy, Nagoya JapanEnglish Language Consultant
Nov. 1997 - Sep. 1999
English Language Teacher
Japan Exchange and Teaching (JET) Program, Fukushima Prefecture JapanEnglish Language Teacher
Jul. 1996 - Jul. 1997

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Personal Pitch
Strategic Planning & Leadership
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