HeathWallaceUX Consultant/Project Manager
Jan. 2006 - Apr. 2010Reading, United KingdomA hybrid project & relationship management, consulting, strategy and user experience role across a range of disciplines (inc. research and IA, conceptual & final design, development, user testing and implementation). A senior member of the Client Services team working with a range of multinational PLCs, including HSBC & RBS, to define and deliver their online strategies within both secure and non-secure environments. Effective communication with all parties involved in project delivery including senior management, external agencies and third party technology providers.