Sofia Gliszczynska

IT Project Manager @PHU Sofia

Poland✔️ ITProject Manager

*Communication skills: Excellent project management, communication and organization skills. Planning skills and very good organization of own and team work. Excellent knowledge of tools supporting project implementation Jira, Confluence, Slack, Miro. Excellent communication and interpersonal skills and highly developed personal culture. Very good analytical skills and effective communication and teamwork. Knowledge of IT project management methodologies - Agile, Scrum, Kanban, Waterfall. Ability to work with a rapidly changing environment. Ability to effectively manage risk. Ability to independently motivate yourself and others. Independence, responsibility and goal-oriented approach. Ability to adapt to new ideas and approaches. Ability to conduct conversations and reach agreements. *Technical skills: Knowledge of Agile, Scrum, Waterfall, Kanban methodologies Proficient knowledge of tools supporting the IT project management process Trello, Jira, Confluence, Slack, Miro. Knowledge of technical issues at a general level. Ability to effectively communicate the project vision to multidisciplinary teams. Proficient knowledge of: MS Office, Photoshop, Google Drive, Miro. I can independently create stores on Shopify, taking into account UX and branding.

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Work Background

Company Owner

PHU SOFIACompany Owner

Jan. 2014 - Dec. 2023Poland · Hybrid- Effective management of an online store specializing in seasonal products (July-August) - Building relationships with customers through a variety of channels, including social media, telephone calls, e-mails, and face-to-face meetings. - Conducting store marketing campaigns on Facebook and Instagram, requiring frequent changes, data analysis and strategy testing, which resulted in increased brand recognition. - Creating online stores on Shopify yourself. - Each team member was assigned specific responsibilities, which enabled effective management and control of work progress. - Creating a plan and tasks for the following weeks allowed for monitoring progress and assessing the commitment of individual employees. - Active participation in the communication process within the team via platforms such as Bitrix24 and Trello. - Quick response to unforeseen situations with employees and resolution of conflicts to ensure the smooth operation of the team. - Effective management of a network of stationary and online stores, sometimes employing up to 20 employees. - Systematic adaptation of marketing strategies, especially when advertising on new marketplaces, both domestic and international. - Active approach to personnel management, responding to crisis situations, ensuring the efficiency and control of the team's work (remotely and stationary).

Store Manager

PH LIBRAStore Manager

Jan. 2009 - Jan. 2014Pomorskie, Poland · On-siteEffective management of a stationary store, including full responsibility for operations, staff, and financial aspects. Coordinating the team's work, supervising the achievement of sales goals and ensuring high quality of customer service. Active role in making decisions and resolving issues related to store operations.

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